Sal Lombardino | Page 4

I bought my car here, I have always serviced my car with them, and for the most part I'm happy with the work they do. But the last time I serviced my car there they replaced all 4 new tires, I paid over $20 them, and for the most part I'm happy with the work they do. But the last time I serviced my car there they replaced all 4 new tires, I paid over $2000 for it. After the service I check out and paid and everything was fine I took the car, it's my fault for not checking before leaving the facility but I was busy, I trusted them because I've never really had an issue. Left and went home I did what I had to do and when I finally got done I decided to check the tires. To my surprise all 4 rims where scratched with the nail that removes and helps to put the tires. I went to the dealership right away and explained what happened, I only had one flat tire in the last 3 years and I bought the replacement tire from them and besides that no one ever had touched the car because I only serviced my car with them. And every rim on my car is $2000 each. I was respectful, I stayed calm even though I was really mad. Well, they told me that their nail doesn't do that but since I was a customer they will take care of me (Repair the rims). I felt so happy, in my mind I was saying this guys are so great, everything nothing but compliments. The advisor told me to go on Wednesday at 11am because that day he was there and he will assist me with everything to get the repair done. To make it short my job is flexible so I had no problem leaving work and I didn't care because I thought they were really were fixing my rims. I got there on Wednesday and the advisor wasn't in, they took the car I live close by so I ordered an Uber went home waiting for them to call me to pick up the car. When they finally called me I got an Uber back to the dealership, went inside and they handed me the paperwork and gave the car all they did was to paint the the scratches, you can still see the damage on the rims, it's just painted over now. So I'm disappointed because I always serviced my car there, in the last 2 services there I paid over $4000 in recommended services and stuff, brought the car with the rims in perfect condition and that was their solution to a damaged they did. So I ended up losing, I lost half day of work, the Ubers and the time, the inconvenience of having to go back for something I paid them to do, that they are supposed to be the experts and they couldn't because they damaged my rims and all they did to fix it was to apply paint over. Currently looking to switch dealership to keep servicing my car. More

by oacs25 Verified Customer Verified Customer

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Super professional and friendly environment, from the receptionist to the guy in the service department who took my keys. While waiting I was offered something to drink or even eat, I would refer anybod receptionist to the guy in the service department who took my keys. While waiting I was offered something to drink or even eat, I would refer anybody to have their car serviced there. Great job!! More

by garsil Verified Customer Verified Customer

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This dealership is awesome Salvatore was the best salesman I have encountered. He made the experience so fast and easy. Hands down he needs a raise. From beginning to end he took care of my husband a salesman I have encountered. He made the experience so fast and easy. Hands down he needs a raise. From beginning to end he took care of my husband and I. More

by darnellh2 Verified Customer Verified Customer

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Bridgewater Chevrolet had the right color in a Corvette Convertible that I was looking for. They offered a reasonable discount also. They offered a very fair trade on my BMW right up front. Made the deal i Convertible that I was looking for. They offered a reasonable discount also. They offered a very fair trade on my BMW right up front. Made the deal in 15/20 minutes. Very good experience & greatly appreciated! More

by gmcaulay Verified Customer Verified Customer

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Sal is a true professional and very knowledgeable. Made the entire process extremely smooth. When you go to Chevy ask for Sal because he’s the man. Made the entire process extremely smooth. When you go to Chevy ask for Sal because he’s the man. More

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My salesperson Sal was great! No unnecessary pressure. Sal was very helpful and patiently reviewed the features of the vehicle I purchased. The Receptionists were exceptionally fr No unnecessary pressure. Sal was very helpful and patiently reviewed the features of the vehicle I purchased. The Receptionists were exceptionally friendly and inviting. F&I did not attempt to sell unnecessary garbage. Overall sales experience was exceptional. Kudos to the entire sales team! Great people! Now for the not so good....When you sell an EV, it is presumed to be equipped with a charger. I received a charger good for 120V, however the 240V adapter cable was missing. Sal was nice enough to research the part needed and provide the info needed to order. The 120V charger will only charge about 4 miles per hour making it impractical. The missing $95.00 charge adapter should have been provided upon delivery or at least ordered as a "We Owe" and shipped to the customer. More

by fportolano Verified Customer Verified Customer

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Very friendly, knowegable a d super helpful, worked hard to make me a deal, the to make me a deal, the More

by dougflom Verified Customer Verified Customer

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Good selection of vehicles, works well with KBB offers, clean and updated showroom and helpful staff from beginning to handshake. I will be recommending this dealership to anyone interested in a Chevrolet clean and updated showroom and helpful staff from beginning to handshake. I will be recommending this dealership to anyone interested in a Chevrolet product. More

by fin_s_guy Verified Customer Verified Customer

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Sal is the man! Not a pushy salesman at all, very quick and easy, non stressful process with him. If your looking for any vehicle, ask for sal! Not a pushy salesman at all, very quick and easy, non stressful process with him. If your looking for any vehicle, ask for sal! More

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Loved working with this dealership. Service department is great. They don’t try to haggle you for extra services. Great staff ! Service department is great. They don’t try to haggle you for extra services. Great staff ! More

by LiaJames Verified Customer Verified Customer

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