Sal Zebardast | Page 19

I was really under a crunch for finding a new Jeep matching my expectations, as a previous Jeep I had ordered was delayed for so long (and a different dealership was not helpful at all). Mike Salerno matching my expectations, as a previous Jeep I had ordered was delayed for so long (and a different dealership was not helpful at all). Mike Salerno and Sergio Ovalle were awesome and helped me find one that met all my expectations. They were kind, efficient, and appreciative of my family as returning customers. Shante also was able to help me confirm specifics about the vehicle and the pricing prior to coming down to the dealership so I didn't waste an entire day or have any issues. I am so happy with the final product! More

by Kenneth K. Verified Customer Verified Customer

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Amazing purchase experience. Paul is a seasoned veteran and knew the car well. He walked us through the whole purchase. Paul is a seasoned veteran and knew the car well. He walked us through the whole purchase. More

by MARKCDONOGHUE Verified Customer Verified Customer

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Paul was great to work with, he kept me up to date on new shipping dates as the backlog at the factory impacted delivery date. shipping dates as the backlog at the factory impacted delivery date. More

by WTODDWARD Verified Customer Verified Customer

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we previously leased a Jeep Grand Cherokee and this visit was to buyout the lease since it was now coming due. Overall, positive experience. was to buyout the lease since it was now coming due. Overall, positive experience. More

by ADAM.FORBES Verified Customer Verified Customer

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You will get a my detailed review in due time, I have contacted Pissed Consumer, the Better Business Bureau and also MOPAR corporate line. What most of you did and treated this BROWN guy was horrible and contacted Pissed Consumer, the Better Business Bureau and also MOPAR corporate line. What most of you did and treated this BROWN guy was horrible and very unprofessional, starting with the front rep Kaitlin ( whom when I was ready to pay shuffles herself to the back with my invoice at hand as to which I heard her say “ is he gonna be able to afford it?!” And a reply “we will see” - to the front lead / manager and ending with the sitting duck partner to whom I have left a message to which this associate has ignored. You do not represent MOPAR nor the Jeep Brand and it’s professional legacy in any way at all. If you want to continue this thread , please acknowledge your unprofessionalism and if you have family working there than I can see how quality has affected it because of nepotism. Also, it would be nice if you train your reps to make sure they notate when a customer calls specially when I am bringing $$$ 700 dollars to your hands with service and parts request. I called in regards to this over a month and instead I got utter disarray of professionalism or lack of. In conclusion: when a customer asks for a discount because YOU dropped the ball, please don’t ignore and pass it on. Sincerely Mr. Lopez. More

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My first car buying experience could not have gone any smoother than it did! Thank you Francisco for all your help you truly made this experience enjoyable! smoother than it did! Thank you Francisco for all your help you truly made this experience enjoyable! More

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From Mike S down, this team looks to get a deal done for its customers. I had a tough trade and they worked hard to get me the most value they could. They worked the rates with the finance company, and did its customers. I had a tough trade and they worked hard to get me the most value they could. They worked the rates with the finance company, and did not try to assess an insane "market adjustment" as many Jeep dealers are doing. This is a family owned dealership and they treat their customers like family. Thank you again to Mike and Jim as well as the whole finance team! I am up to 3 Jeeps from Salerno, and I imagine there will be many more. More

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I had a great experience at Salerno Duane! Francisco made the car buying experience pleasurable. I highly recommend Salerno Duane! the car buying experience pleasurable. I highly recommend Salerno Duane! More

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Francisco was very polite knowledgeable about my vehicle he as one as well just a nice place and environment to purchase your next vehicle. Beautiful he as one as well just a nice place and environment to purchase your next vehicle. Beautiful More

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Great! Would definitely recommend family and friends - accommodating and very friendly - variety of vehicles to choose from - worth taking the ride to Summit for the service accommodating and very friendly - variety of vehicles to choose from - worth taking the ride to Summit for the service More

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