Sam Azar
Sam Azar at Lehigh Valley Honda

Sam Azar | Page 36

Service Advisor

Lehigh Valley Honda

675 State Avenue
Emmaus, PA 18049

4.9
632 Reviews
4.9

632 Reviews

Write a Review

Dealership Experience

36 yrs, 3 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

Arabic Arabic

632 Reviews of Sam Azar

December 09, 2023

Dealership Rating
Employee Rating

It was a good experience … Sam and the team met all expectations for this visit More

by Dibbspolaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. Sam and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 07, 2023

Dealership Rating
Employee Rating

Front service staff was very professional. I brought my vehicle in for an oil change on 12/6/23, It was completed in a reasonable amount of time. Upon checkout I asked to make sure that the un More

by Anonymous Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javon Clinton

Dec 07, 2023

Lehigh Valley Honda responded

While we are happy to hear that our team was professional and efficient, it is disappointing that we fell short of providing the quality service we pride ourselves on. It's important that our customers leave feeling satisfied and we apologize for any inconvenience caused by the oil change issue you described. I understand how valuable your time is, so let's make sure this gets addressed properly. If you're interested in my help, would you please give me a call? Thank you, Bronson Miller - Service Manager - 6109651332

Dec 09, 2023

Lehigh Valley Honda responded

Thank you for sharing this feedback. We are happy to hear that our team was able to deliver a more satisfactory experience and resolve your previous concerns. If there is anything else we can do for you, please don't hesitate to reach out!

Dec 08, 2023

Anonymous Allentown responded

Another visit was made to the service center on 12/7/2023 and they addressed the situation in full and corrected for the previous service done.

December 06, 2023

Dealership Rating
Employee Rating

Sam Azar is the best service manager I have ever experienced. He is always polite, efficient and I know I can trust him with my vehicles. More

by mrbethlehempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Lehigh Valley Honda responded

We're glad to know you had a great experience with Sam! Trust is crucial when it comes to vehicle care and we appreciate your confidence in our team at Lehigh Valley Honda. Thanks for the review!

December 02, 2023

Dealership Rating
Employee Rating

Great customer service. They are fast, reasonable, and friendly. Sam is always there to help and all service advisers at this location are on point. More

by As78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bronson Miller

Dec 03, 2023

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

December 02, 2023

Dealership Rating
Employee Rating

Excellent service and personnel. Samantha and todd schappell were very helpful and knowledgable. I planned on leaving the car overnite but they actually completed it the same day More

by Terrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iad Antonios, Bronson Miller , Todd schappell, samantha the service consultant

Dec 03, 2023

Lehigh Valley Honda responded

Terrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2023

Dealership Rating
Employee Rating

Sam always does a great job work done timely and as requested. Only what was needed More

by Rfboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bronson Miller

Dec 03, 2023

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and don't hesitate to let us know if we can be of further assistance.

Dec 02, 2023

Rfboyd responded

Done

November 30, 2023

Dealership Rating
Employee Rating

Sam Azar is cordial and efficient, and the service staff is competent and thorough. That’s why I choose Honda Service rather than a local mechanic. More

by lmspaihts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Lehigh Valley Honda responded

Thanks for the shout-out! We're glad to know Sam and our service team at Lehigh Valley Honda have been able to provide you with efficient and thorough care. Your support means a lot to us!

November 28, 2023

Dealership Rating
Employee Rating

Sam Azar is the core of this service department with his customer service skills and comprehensiveness in planning and executing care service. More

by sfmm1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Lehigh Valley Honda responded

Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 23, 2023

Dealership Rating
Employee Rating

Excellent service from Danielle. I will be coming back. The facility continues to improve information technology communication More

by nthong103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bronson Miller

Nov 26, 2023

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danielle met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2023

Dealership Rating
Employee Rating

I have worked with Sam Azar for many years, he is the only service writer I like to work with. Trevor introduced me to Sam when he had to leave the dealership for health reasons, he placed me in good han More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andeano Campbell

Nov 25, 2023

Lehigh Valley Honda responded

Dan, it's great to know that Sam has been able to provide you with the excellent service we strive for at Lehigh Valley Honda. We appreciate your loyalty and look forward to working with you in the future!

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