Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 29

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

View more languages

487 Reviews of Sam Chau

July 24, 2022

Dealership Rating
Employee Rating

Thank you Mark and Sam for their services. Specially thank you Mr. Sam Chau with Lexus finance. More

by LTAM0973
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon

Jul 25, 2022

Westside Lexus responded

Thank you for sharing your experience with Mark and Sam! We are happy to have you as a Westside Lexus customer and we hope to see you again at Westside Lexus. Safe travels ahead!

July 23, 2022

Dealership Rating
Employee Rating

My experience of buying my first car at this dealership was nothing short of amazing! David was so friendly and kind. He found me a truck that I loved and it was in my price range!! More

by Tsimpson1113
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff , Raya Eli

Jul 25, 2022

Westside Lexus responded

Congratulations on your new truck! Thank you for trusting Westside Lexus with your business and for sharing your experience with David. Wishing you many safe miles ahead!

July 20, 2022

Dealership Rating
Employee Rating

Prompt and courteous service. Nice staff, not pushy in the least. Highly recommend this dealership More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann , Melissa O’Connell

Jul 20, 2022

Westside Lexus responded

Thanks for supporting Westside Lexus with a fantastic review, Katie! We're over the moon that our team offered welcoming, professional, and timely service. Drive safe!

July 19, 2022

Dealership Rating
Employee Rating

I got great excellent service everyone was so nice. The manager Steve Mahan took care of me very well can’t remember the finance manager name but he was excellent also I would refer someone to them any More

by byork3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Jul 19, 2022

Westside Lexus responded

Thanks for the glowing review! We're thrilled Steve and the rest of the team welcomed you with attentive assistance that's earned Westside Lexus your confidence. Drive safe!

July 17, 2022

Dealership Rating
Employee Rating

Sales person was excellent, vehicle is excellent, finance person very aggressive after repeatily telling him we were on a retirement budget and we knew where our payment needed to be.He continued to push war More

by SEGURA.ESTELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Jul 18, 2022

Westside Lexus responded

Thank you for reaching out. We are grateful for you and your wife's business and it's disappointing to read about your experience. We never want our guests to feel pressured, so I will share your feedback with my team. If there is anything else that I can do to assist you, please don't hesitate to give me a call. Christian Davidson - Lead Financial Services Manager - (281) 558-3030

July 16, 2022

Dealership Rating
Employee Rating

Dallas was such a wealth of knowledge and very helpful during our car buying experience. She was always very quick to answer our questions and help guide us in selecting the best car for our needs. I hone More

by Claire Mead
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dallas Chamberlain

Jul 18, 2022

Westside Lexus responded

Hi Claire - Congratulations on your new car! We are delighted to hear that Dallas and the team took great care of you and earned your five-star review. Thank you from all of us at Westside Lexus!

July 15, 2022

Dealership Rating
Employee Rating

Great customer service great selection. Will make my next purchase their and I live 11 hours away. More

by RaiderSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon, Alex Owens

Jul 15, 2022

Westside Lexus responded

This is the kind of feedback we work hard to receive at Westside Lexus! We're grateful to have earned your business and honored you're making the trip to work with us. Thank you!

July 03, 2022

Dealership Rating
Employee Rating

Our Salesperson Catalina and Finance Person Sam were a delight to work with. Everything was very easy and they were very friendly and engaging to work with. More

by Maharris672
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Jul 05, 2022

Westside Lexus responded

Thank you for the great review! We strive to deliver a seamless and straightforward purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Catalina and Sam. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again at Westside Lexus!

Jul 04, 2022

Maharris672 responded

Thanks for the great support during our car buying experience. This is the first time I have felt able to give a positive response with a car dealer. More typically I dread the experience and try to deal with the fleet manager directly. I have always dredged dealing with the Finance Dept at other dealerships. Catalina and Sam were truly incredible!!!

June 25, 2022

Dealership Rating
Employee Rating

Mike Nelson and all of the staff are so helpful and professional. Wonderful experience and grateful for such a lovely dealership so close to home. More

by KHDILLARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Jun 27, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Mike delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

June 22, 2022

Dealership Rating
Employee Rating

Very nice and professional staff. Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is m More

by thaobuin
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard, Nellie Gonzalez , Andrew Tran

Jun 23, 2022

Westside Lexus responded

We really appreciate your continued business! Thank you for choosing Westside Lexus and for sharing your feedback. We wish you safe and happy miles in your new vehicle!

...
29
...

Dealership Inventory (786 Vehicles)

new 2026 Lexus TX 350 car, priced at $75,002
2026 Lexus TX 350
new
Red exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $61,618
2026 Lexus RX 350
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Lexus LX 700h car, priced at $124,218
2026 Lexus LX 700h
new
Silver exterior
Automatic
Four-wheel Drive
new 2026 Lexus RX 350 car, priced at $71,183
2026 Lexus RX 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Lexus RZ 350e car, priced at $53,219
2026 Lexus RZ 350e
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $69,263
2026 Lexus RX 350
new
Black exterior
Automatic
Front-wheel Drive