Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 35

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

October 03, 2021

Dealership Rating
Employee Rating

Sterling Sine was very helpful, very professional and very professional. The finance person we saw was nice and helpful but when we didn’t sign up for any extras he was obviously none to happy. Despite t More

by Dsthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Oct 04, 2021

Westside Lexus responded

Thank you for sharing! We strive to deliver a seamless purchase experience, and it is great to hear that this was reflected in your time working with Sterling. With regard to the rest of your review, we apologize for any pressure you felt during your finance experience and will be sure to address this feedback with the right people. If there is anything more we can do to assist you or improve your visit, please don't hesitate to reach out. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

October 02, 2021

Dealership Rating
Employee Rating

I have purchased 3 Lexus from Westside because of John Loving, best sells person. Very knowledgeable, caring and professional. More

by Crystalfaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Oct 04, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with John and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 01, 2021

Dealership Rating
Employee Rating

Sales department spot on. No hassle, fast, and all departments very professional. They take care of you from the beginning to the end. More

by greg@slucorealty.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Oct 01, 2021

Westside Lexus responded

Hi Greg - What a great review! All of us at Westside Lexus are happy to hear that your car-buying process went smoothly and that you received five-star service. Thank you for trusting us with your business!

October 01, 2021

Dealership Rating
Employee Rating

Easy to work with. No pressure to buy something. Fast delivery of the vehicle. Very pleasant people More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Oct 01, 2021

Westside Lexus responded

Dave - What fantastic feedback! We love to hear that you had a pressure-free car-buying experience working with our Westside Lexus team. Thank you for choosing us for this purchase and posting a review!

September 29, 2021

Dealership Rating
Employee Rating

Ty, Alex and Sam were all terrific. Responsive. Fair. Pleasant. Helpful. Quality customer care. Honest. More

by george91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Scott Bissonett , Alex Winnicki

Sep 29, 2021

Westside Lexus responded

George, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Ty, Alex, Sam, and the team. Drive safely, and we hope to see you back at Westside Lexus!

September 28, 2021

Dealership Rating
Employee Rating

Pleasant atmosphere with no pressure sales. They had a car we were looking for and made it easy to buy. More

by jackrschaffer
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Westside Lexus responded

We are thrilled that you found the right car here at Westside Lexus! Thank you for sharing your positive, pressure-free experience with our team. Safe travels and we hope to work with you again down the road!

September 26, 2021

Dealership Rating
Employee Rating

I am an out-of-state resident who found a used car located at Westside Lexus on cars.com. Needless to say, before making any purchase, I had to get a sense of the company, as to their competence a More

by Dan Welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Westside Lexus responded

Hi Dan - We really appreciate you stopping by to share your thoughtful feedback. It is gratifying to hear that you had such a positive experience with David, Sam, and Christian, and we will pass along your kind words to them. Thank you for your business and your glowing review of Westside Lexus. Enjoy the ride in your new-to-you car!

September 26, 2021

Dealership Rating
Employee Rating

Mj was really helpful and friendly person, she helped me on whole process of purchasing my car with good deal. More

by Sheyda mk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MJ Rizvi

Sep 26, 2021

Westside Lexus responded

We are thrilled to see that MJ is going the extra mile for our valued guests. Thanks for supporting Westside Lexus and congrats on your new car!

September 21, 2021

Dealership Rating
Employee Rating

I have purchased several cars from Westside Lexus and I have purchased several cars from Westside Lexus and never been disappointed in their service. It’s the easiest place in Houston to purchase a car. More

by ELAINE5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Sep 21, 2021

Westside Lexus responded

Elaine, thank you for the positive rating! We're so glad we haven't let you down, and we wish you many happy miles in your newest vehicle. Safe travels, from the entire Westside Lexus team!

September 18, 2021

Dealership Rating
Employee Rating

Organized and professionals.I was received by Joey, he went over anticipated car shipments and selected a car, very smooth and easy process until dive out More

by NMMURAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Sep 20, 2021

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Joey went the extra mile to assist with your purchase and get the job done. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

Sep 22, 2021

Westside Lexus responded

Joey truly does have a talent for taking the very best care of our guests. It's wonderful to hear that you were so impressed with his service and diligence as well as with our dealership! Thank you for all your kind words and whenever you need the Westside Lexus team next, we'll be here!

Sep 21, 2021

NMMURAD responded

I was impressed with the new improvements at the West side dealership. As well, I enjoyed working with Joey Broussard; I knew what I wanted, and he made sure that the vehicle of my choice is secured and reserved for me. Within two weeks, I drove my new car out of the dealership.

Sep 22, 2021

NMMURAD responded

I was impressed with the new facility and improvements at the Westside dealership. As well, I enjoyed working with Joey Broussard; I knew what I wanted, and he made sure that the vehicle of my choice is secured and reserved for me. Within two weeks, I drove my new car out of the dealership. I must add that Sam Chau was very diligent and efficient in the course of processing the paperwork.

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