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Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 36

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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487 Reviews of Sam Chau

October 15, 2021

Dealership Rating
Employee Rating

Jeffery and Sam were well prepared and our purchase of a new lexus was easy and fast. More

by paula18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

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Oct 15, 2021

Westside Lexus responded

Thanks for the kind words about Jeffrey and Sam! We're happy to hear that the purchase of your Lexus was seamless!

October 15, 2021

Dealership Rating
Employee Rating

Excellent service! I really enjoyed working with Dominic & the finance person while I’m out of state. More

by mareingdale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

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Oct 15, 2021

Westside Lexus responded

Thank you for your great feedback! We appreciate you sharing how much you enjoyed working with Dominic. We will certainly share your kind words with the team. We look forward to seeing you again at Westside Lexus for your next service visit!

October 13, 2021

Dealership Rating
Employee Rating

Sales staff very knowledgeable and approachable. Willing to accommodate customers. Service dept excellent. Overall experience excellent. Second vehicle purchased at Westside Lexis. More

by jda2528
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher

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Oct 13, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

Oct 14, 2021

jda2528 responded

look forward to dealing with your excellent service dept.

October 12, 2021

Dealership Rating
Employee Rating

Ms. Chong was a big help with assistanting me with my first purchase of a luxury car. More

by aquariuslacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee

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Oct 12, 2021

Westside Lexus responded

We're glad that we could make your purchasing experience a success! Congratulations on your new ride - we hope it goes far above your expectations. Take care! - the Westside Lexus team

October 10, 2021

Dealership Rating
Employee Rating

Spotless! Friendly attentive staff who really know their vehicles. Didn’t get any pressure sales tactics either which was great! More

by esherman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

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Oct 11, 2021

Westside Lexus responded

We are always happy to help you out! Thanks for supporting Westside Lexus!

October 10, 2021

Dealership Rating
Employee Rating

Great service and great dealership. We were very well taken care of by our sales rep. More

by matthewk76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

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Oct 11, 2021

Westside Lexus responded

Matthew, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

October 06, 2021

Dealership Rating
Employee Rating

Our sales lady, Lola Suarez was exceptional, great communication, friendly staff; prior service experience exceptional More

by LANDPLANNR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lola Suarez

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Oct 06, 2021

Westside Lexus responded

Thank you for taking a moment out of your day to write Westside Lexus a five-star review! Your kind words regarding Lola go a long way and will be passed along. We will keep up the great work and thank you for your business. Until next time!

October 03, 2021

Dealership Rating
Employee Rating

Sterling Sine was very helpful, very professional and very professional. The finance person we saw was nice and helpful but when we didn’t sign up for any extras he was obviously none to happy. Despite t More

by Dsthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

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Oct 04, 2021

Westside Lexus responded

Thank you for sharing! We strive to deliver a seamless purchase experience, and it is great to hear that this was reflected in your time working with Sterling. With regard to the rest of your review, we apologize for any pressure you felt during your finance experience and will be sure to address this feedback with the right people. If there is anything more we can do to assist you or improve your visit, please don't hesitate to reach out. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

October 02, 2021

Dealership Rating
Employee Rating

I have purchased 3 Lexus from Westside because of John Loving, best sells person. Very knowledgeable, caring and professional. More

by Crystalfaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

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Oct 04, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with John and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 01, 2021

Dealership Rating
Employee Rating

Sales department spot on. No hassle, fast, and all departments very professional. They take care of you from the beginning to the end. More

by greg@slucorealty.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

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Oct 01, 2021

Westside Lexus responded

Hi Greg - What a great review! All of us at Westside Lexus are happy to hear that your car-buying process went smoothly and that you received five-star service. Thank you for trusting us with your business!

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