Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 36

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

September 17, 2021

Dealership Rating
Employee Rating

Excellent customer serviceSalesman Alex Owens made the Excellent customer service Salesman Alex Owens made the sales process hassle free. easy and convenient More

by rogertaadaa98
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Sep 17, 2021

Westside Lexus responded

What great feedback! Thank you so much for shopping with us at Westside Lexus. We hope that you absolutely love your new vehicle.

September 15, 2021

Dealership Rating
Employee Rating

Laura was friendly and efficient she made sure that I was informed and she got the job done. More

by eric@eccsvox.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Laura Brown , Travis Buck

Sep 15, 2021

Westside Lexus responded

Thank you for the five stars! We are happy to see Laura made your visit to Westside Lexus a positive experience. See you soon!

September 15, 2021

Dealership Rating
Employee Rating

My experience was awesome. The car salesman’s knew how much I wanted the car. More

by CHLOEJONES9116
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, John Loving

Sep 15, 2021

Westside Lexus responded

Chloe, thank you for taking the time to share! We are thrilled to hear that you had such an enjoyable experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

September 12, 2021

Dealership Rating
Employee Rating

Good experience with the dealership. Process was pretty efficient and quick. Cars are in good condition and the people working there were friendly. Overall was happy about the experience. More

by Ehab
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Sep 12, 2021

Westside Lexus responded

We are delighted to see that your experience with us has been a great one. Thanks for supporting Westside Lexus!

September 12, 2021

Dealership Rating
Employee Rating

I found a vehicle online that I wanted. I had financing through my bank and we did most of the deal over the phone. The vehicle was ready when we arrived and we went back to financing to sign the paperwork More

by Sbessette91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George , Frank Mata

Sep 12, 2021

Westside Lexus responded

We're so pleased that we could make your purchase experience such a simple one! It's excellent that your automotive search ended at Westside Lexus, and we hope you continue to love your new vehicle as the miles pass by!

September 11, 2021

Dealership Rating
Employee Rating

Shannon George was my sales man he was friendly and helpful finance guy was great never felt pressured Left dealership with the car I wanted and felt great about my purchase. I highly recommend Wests More

by Khmakowsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Sep 13, 2021

Westside Lexus responded

Hearing success stories from our customers makes our day! Thank you for the amazing feedback and for trusting the Westside Lexus team to pair you with the perfect ride - we hope you love it for years to come!

September 11, 2021

Dealership Rating
Employee Rating

The salesman (Danny Garza) Was very professional and very prompt replying to our messages and very knowledgeable answering our questions and he was very friendly. More

by Khalilkarkarim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

Sep 13, 2021

Westside Lexus responded

We are delighted Danny welcomed you into our dealership and provided a seamless car-buying experience. Thank you for taking the time to leave us with your wonderful feedback and we wish you the best in your new ride. Take care! - Westside Lexus

August 31, 2021

Dealership Rating
Employee Rating

I’ve been a customer at Westside Lexus since 1993 and would not go anywhere else to buy a new car. Everything at Westside, including the people, is always top notch. More

by Stephanie S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton , Alex Gifford, Nellie

Sep 01, 2021

Westside Lexus responded

Thank you for giving Westside Lexus such a great shoutout. We are grateful to have you as a customer, Stephanie, and wish you the best in your new ride. Enjoy!

August 31, 2021

Dealership Rating
Employee Rating

Truly the best car dealership in Houston. Alex Owens went above and beyond to make this an enjoyable and easy experience! Will recommend this dealership to everyone I know. More

by M Willis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Sep 01, 2021

Westside Lexus responded

Thank you for your review of Westside Lexus! We are happy to hear your buying experience working with Alex was a positive one! We look forward to working with you again soon.

August 29, 2021

Dealership Rating
Employee Rating

Jeff was very helpful in taking the time to go over the vehicle features with me. He has great customer service. The transaction was smooth and efficient. More

by miarn04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones

Aug 29, 2021

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Jeff and the team delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus down the road!

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