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Sam Chau

Overview Reviews (470) Inventory (446)

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Sam Chau

Sam Chau | Page 34

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7

470 Reviews

4.7

470 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (470) Inventory (446)

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese

English

Vietnamese

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470 Reviews of Sam Chau

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October 17, 2021

Dealership Rating

Employee Rating

Amazing dealership. From start to finish everyone I encountered was so professional, courteous and friendly. My rep Shannon George was so helpful. The financing guy Sam was awesome also! I would hig encountered was so professional, courteous and friendly. My rep Shannon George was so helpful. The financing guy Sam was awesome also! I would highly recommend this dealership !!! More

by mickeysteph13

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shannon George

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Oct 18, 2021 -

Westside Lexus responded

We love hearing that our team's outstanding care earned us your recommendation! Providing professional yet friendly service is always a priority at Westside Lexus, and it's wonderful that Shannon and Sam are delivering. Thank you tremendously for supporting our dealership and drive safely!

October 17, 2021

Dealership Rating

Employee Rating

So friendly, mindful of my time yet took the time to be sure I was satisfied sure I was satisfied More

by paulavdyson

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Loving

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Oct 17, 2021 -

Westside Lexus responded

Paula - We deeply appreciate your kind words. It is always great to see that our team is going the extra mile to wow our guests and keep them coming back to us. Thanks for supporting Westside Lexus and we hope to see you next time!

October 15, 2021

Dealership Rating

Employee Rating

Great group with the ability to close the deal vs. the dealers local to me who would not take me seriously about wanting to purchase a vehicle. dealers local to me who would not take me seriously about wanting to purchase a vehicle. More

by AWEB1492

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Solomon

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Oct 18, 2021 -

Westside Lexus responded

We're glad the Westside Lexus team could make it happen! Thank you for trusting us with your business - we wish you many safe and happy miles ahead. Take care!

October 15, 2021

Dealership Rating

Employee Rating

Jeffery and Sam were well prepared and our purchase of a new lexus was easy and fast. new lexus was easy and fast. More

by paula18

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeffery Byers

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Oct 15, 2021 -

Westside Lexus responded

Thanks for the kind words about Jeffrey and Sam! We're happy to hear that the purchase of your Lexus was seamless!

October 15, 2021

Dealership Rating

Employee Rating

Excellent service! I really enjoyed working with Dominic & the finance person while I’m out of state. & the finance person while I’m out of state. More

by mareingdale

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dominic Thornton

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Oct 15, 2021 -

Westside Lexus responded

Thank you for your great feedback! We appreciate you sharing how much you enjoyed working with Dominic. We will certainly share your kind words with the team. We look forward to seeing you again at Westside Lexus for your next service visit!

October 13, 2021

Dealership Rating

Employee Rating

Sales staff very knowledgeable and approachable. Willing to accommodate customers. Service dept excellent. Overall experience excellent. Second vehicle purchased at Westside Lexis. to accommodate customers. Service dept excellent. Overall experience excellent. Second vehicle purchased at Westside Lexis. More

by jda2528

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Gallagher

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Oct 13, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

Oct 14, 2021 -

jda2528 responded

look forward to dealing with your excellent service dept.

October 12, 2021

Dealership Rating

Employee Rating

Ms. Chong was a big help with assistanting me with my first purchase of a luxury car. first purchase of a luxury car. More

by aquariuslacey

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chong Lee

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Oct 12, 2021 -

Westside Lexus responded

We're glad that we could make your purchasing experience a success! Congratulations on your new ride - we hope it goes far above your expectations. Take care! - the Westside Lexus team

October 10, 2021

Dealership Rating

Employee Rating

Spotless! Friendly attentive staff who really know their vehicles. Didn’t get any pressure sales tactics either which was great! vehicles. Didn’t get any pressure sales tactics either which was great! More

by esherman1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Easterling

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Oct 11, 2021 -

Westside Lexus responded

We are always happy to help you out! Thanks for supporting Westside Lexus!

October 10, 2021

Dealership Rating

Employee Rating

Great service and great dealership. We were very well taken care of by our sales rep. taken care of by our sales rep. More

by matthewk76

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Wasaff

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Oct 11, 2021 -

Westside Lexus responded

Matthew, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

October 06, 2021

Dealership Rating

Employee Rating

Our sales lady, Lola Suarez was exceptional, great communication, friendly staff; prior service experience exceptional communication, friendly staff; prior service experience exceptional More

by LANDPLANNR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lola Suarez

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Oct 06, 2021 -

Westside Lexus responded

Thank you for taking a moment out of your day to write Westside Lexus a five-star review! Your kind words regarding Lola go a long way and will be passed along. We will keep up the great work and thank you for your business. Until next time!

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