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Sam Day
84 Reviews
84 Reviews of Sam Day
November 27, 2020
I worked with the collision center to resolve an issue after another company installed a window improperly. They promptly diagnosed the issue to the sensors involved and provided the parts numbers to the after another company installed a window improperly. They promptly diagnosed the issue to the sensors involved and provided the parts numbers to the other company so my car could be fixed. They maintained regular contact with me and motivated the quickest possible resolution with their support. More
by HOFFSTLA
Verified CustomerOther Employees Tagged: Amanda Otten
November 12, 2020
Kia is the best, and I have been driving a Kia for years My last 6 or 7 cars has been a Kia. and They was all new when I bought them. and kack Lentz, and Andrew Stummm is the best of best with excellent ser My last 6 or 7 cars has been a Kia. and They was all new when I bought them. and kack Lentz, and Andrew Stummm is the best of best with excellent service every time I visit. every one at Lou Fusz Kia is also friendly. More
by Virginia Rockin a New Ride
Other Employees Tagged: Joe Shepard, Andrew Stumm , Crystal Cody, Zack Lentz
October 30, 2020
The Service Dept at Kia is the BEST! They are always friendly, professional and prompt. Shout out to Niki and Kevin, they go above and beyond! friendly, professional and prompt. Shout out to Niki and Kevin, they go above and beyond! More
by JOYPHIL413
Other Employees Tagged: Joe Shepard, Jared Kloempken, Mike Feinstein , Kevin Derleth, Zack Lentz, Nichole Medsker, Nicci Pollard, Kris Portnoy
August 29, 2020
They did a great job repairing my car. Sam, as usual, was on top of things, and kept me updated. I can't imagine going anywhere else for my repairs. on top of things, and kept me updated. I can't imagine going anywhere else for my repairs. More
by Happy Kia Owner
Other Employees Tagged: Amanda Otten
July 31, 2020
Tracey at the collision center was so helpful. She walked me through my insurance claim process and I really appreciated that. I had no idea how to start the process of getting my vehicle repaired. And now m me through my insurance claim process and I really appreciated that. I had no idea how to start the process of getting my vehicle repaired. And now my car looks beautiful again. Sam at the collision center is so helpful. He took the time to check over an issue we were having. And right down to the car wash and interior cleaning of my vehicle (my favorite part). It was beautiful inside and out. Thank you all! More
by sandals88
Other Employees Tagged: Tracey Chaver (?). 5 stars
July 30, 2020
Lou Fusz Collision Center I had an excellent experience at the Lou Fusz Collision Center. Sam Day was an excellent advocate for his customer and very good with follow-up. I had an excellent experience at the Lou Fusz Collision Center. Sam Day was an excellent advocate for his customer and very good with follow-up. More
by ed.goldberg
July 09, 2020
Took my car in to get it fix, car was returned with signs that someone from the body shop had taken the car out of the shop. When I got the car back, there was garage opener, and the entire area inside above that someone from the body shop had taken the car out of the shop. When I got the car back, there was garage opener, and the entire area inside above the wind shield, sun roof, doors has black finger marks. Called and ask why there was a garage opener and black marks all over. The lady said don’t know why, the shop doesn’t have a garage. Ask me to bring it in for cleaning. When they finished cleaning, it was not cleaned properly, still had black marks. then I saw the cloth area above the door had damage. Looked like someone used a scrub brush to scrub the area. When I told them about it, the manager said it was not them. blamed it was from people’s hand brushing up against it when holding on to the handle. It wasn’t even in the same area. I was told they will call me back to see how they can fix it. No one call me back. I called and left a voice mail no one had returned my call. No accountability from the people. More
by lajohm_007
July 03, 2020
I love the personable customer service they provide. I’ve always been made to feel like I mattered. Zach,Andy,Kevin,and Sam are my favorites. always been made to feel like I mattered. Zach,Andy,Kevin,and Sam are my favorites. More
by TPFARABEE
Other Employees Tagged: Chris Jones, Zack Lentz
June 16, 2020
i had a wonderful experience. As always my experience at lou fusz was great the service team was very helpful and pleasant. i sometimes wonder if i should go to another service As always my experience at lou fusz was great the service team was very helpful and pleasant. i sometimes wonder if i should go to another service facility, but the service at lou fusz is always a pleasant one for me . i have worked with Andy and Zach and they have always made me feel comfortable and confident in the work that is done on my kia. These young men are definitely an asset to the dealership. i will keep coming to Lou Fusz for service on my kia. More
by arleen.black
Other Employees Tagged: Andrew Stumm , Zack Lentz, Nichole Medsker, Nicci Pollard
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