Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 105

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

May 22, 2019

Dealership Rating
Employee Rating

Great sales team Holiday sale and the sales team made it a good time to buy the truck I was looking for. Checked out the trucks on Saturday and purchased it on Sunday More

by RAY.RENSINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2019

Mark Christopher Auto Center responded

Ray,we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2019

Dealership Rating
Employee Rating

Great service Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

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Employee Rating

Purchased a car The atmosphere of the dealer was very welcoming and helpful. I am happy with my experience buying a 2018 Malibu. My overall experience was positive. More

by TORREZKAYLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Carey

May 20, 2019

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 18, 2019

Dealership Rating
Employee Rating

Norm Edwards is the best! Norm Edwards has been taking good care of me and my husband with our car leases for many years. Norm is the best saleman at Mark Christopher! More

by Chino Hills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Edwards

May 20, 2019

Mark Christopher Auto Center responded

Joe, it’s great to know that Norm provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 14, 2019

Dealership Rating
Employee Rating

excellent and on time they do what they say and over deliver. I have purchased multiple cars from MC in support of my business and they are my dealer of choice. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 11, 2019

Dealership Rating
Employee Rating

My Cadillac It was my dream to own a Cadillac and you guys made it come true. My wife is very happy and enjoy all the amenities the XT5,. Thanks. More

by POP3000EARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cagey, Cassandra Meier

May 12, 2019

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 09, 2019

Dealership Rating

Really bad and disappointing Had an appointment for specific item. Came from 2 hours away and took a day off. Asked in addition to fix my spare key. It took all day without addres More

by SHARONBH30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Milan Rocha

May 09, 2019

Mark Christopher Auto Center responded

Sharon, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. We will be reaching out to you shortly, thank you for your patience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2019

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Employee Rating

"Great Car Buying Experience" Kyle in internet sales was a pleasure to deal with and very knowledgeable. I would definitely recommend Mark Christopher Auto Center to family and fri More

by NARDUCCI.SHAWNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Carey

May 06, 2019

Dealership Rating
Employee Rating

Love Dealership Been coming here for years! Love the personalized service. Always come back to the same guys. very helpful.. Attentive . Thank you for all your h More

by MDSDOLL2@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jason Ho , Nevin Cordero, Nobu in Service

May 05, 2019

Dealership Rating
Employee Rating

Purchase of a 2019 Corvette Z06 My wife and I have been customers of the Mark Christopher dealership since our first experience in 2004 when we purchased a new H2 Hummer. Over the y More

by Dogowar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez , Nevin Cordero, Norman Edwards

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