Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Sam Ferrille

Overview Reviews (23)

Contact Me

View All Employees

< View All Employees

Sam Ferrille

Sam Ferrille | Page 2

Customer Experience Manager

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

Contact Me

4.5

23 Reviews

Overview Reviews (23)

4.5

23 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Sam Ferrille

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

23 Reviews of Sam Ferrille

June 10, 2026

Dealership Rating

Employee Rating

Very helpful knowledgeable professional honest Very caring on finding the best car or truck deal for the customer caring on finding the best car or truck deal for the customer More

by R.HOCHSTEIN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 11, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

Dealership Rating

Employee Rating

friendly helpful staff, easy to work with. Sam was very knowledgeable and took his time explaining everything. Sam was very knowledgeable and took his time explaining everything. More

by blinnes

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 28, 2026 -

Lou Bachrodt Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2026

Dealership Rating

Employee Rating

Great Job Adam Dokken ! This was the second vehicle bought in a year at dealership.. This was the second vehicle bought in a year at dealership.. More

by GOLANDAVE57

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken

Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear Adam took great care of you again. It means a lot that you’ve chosen us for a second vehicle in such a short time. We truly appreciate your continued support and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 04, 2026

Dealership Rating

Employee Rating

Was very pleased with the way we were treated. Patrixk Morris was very friendly and knowledgeable. Was a good experience Patrixk Morris was very friendly and knowledgeable. Was a good experience More

by TWARNING56

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken , James Egan, Patrick Morris

Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear you were pleased with how you were treated and that Patrick provided a friendly and knowledgeable experience. We appreciate your support and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 14, 2026

Dealership Rating

Employee Rating

They were very helpful, and kind explained everything so I could understand did a great job I could understand did a great job More

by leapoffaith826

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Luy, Mike, and Phil

Mar 18, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was helpful and took the time to explain everything clearly. We appreciate you choosing us and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 18, 2026

Dealership Rating

Employee Rating

Everyone there I dealt with is knowledgable and seem honest. They were fast and had great suggestions based on what I was looking for. honest. They were fast and had great suggestions based on what I was looking for. More

by nckhoffman

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken , Bill in finance

Feb 19, 2026 -

Lou Bachrodt Auto Mall responded

We really appreciate that, thank you! I’m glad the team came across as knowledgeable and honest. We always try to keep things straightforward and make solid recommendations based on what you’re actually looking for. Thanks again for the support. We’re here anytime you need us! Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

Mar 18, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was knowledgeable, honest, and able to help guide you in the right direction. It’s great to know everything was handled quickly as well. We appreciate you choosing us and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 08, 2026

Dealership Rating

Employee Rating

Good experience overall. First time buying a car here. Hopefully will come back for another purchase. First time buying a car here. Hopefully will come back for another purchase. More

by mikeblock51

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

December 29, 2025

Dealership Rating

Employee Rating

Prosper and Sam were great to deal with. Very friendly and knowledgeable. Financing was quick and painless. Very friendly and knowledgeable. Financing was quick and painless. More

by hulstedt5

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Prosper Rubino

November 11, 2025

Dealership Rating

Employee Rating

They have always taken care of me with five star service. The sales dept. and the service dept. are the best bar none. The sales dept. and the service dept. are the best bar none. More

by 341boyce

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Luna

September 16, 2025

Dealership Rating

Employee Rating

Brought my car in a day early got it back two day later this place sucks this place sucks More

by robertlowery99

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, Al Luna , James Egan, Barb Madisen