181 Reviews
Write a Review181 Reviews of Sam Guerra
October 11, 2015
Friendly and easy Great experience. My purchase was completed in under an hour and it was a great team of people who helped us. I love my new vehicles and know Toyota Great experience. My purchase was completed in under an hour and it was a great team of people who helped us. I love my new vehicles and know Toyota will take care of me. More
Other Employees Tagged: Mitch Seibert, Joe Castillo
September 30, 2015
Best Experience From the moment I walked into the showroom and was greeted by Samantha, I knew this was going to be a good experience. As I finished my purchase, I fo From the moment I walked into the showroom and was greeted by Samantha, I knew this was going to be a good experience. As I finished my purchase, I found I was wrong because I had an EXCELLENT experience! Everyone on the staff with whom I worked had a wonderful attitude and made me know that I could be comfortable and relaxed. Sam is very knowledgeable regarding the Toyota product and it is very evident that she likes working with the public. She is a very definite asset to Toyota of Naperville. The others with whom I interacted, Dorothy, Peter and Gary, treated me as if I was the only customer they had. I felt important to them instead of feeling like I was just another intrusion into their day. There was absolutely zero pressure to buy and helpfulness was without peer. This was indeed the very best car buying experience I have ever had throughout the 40+ years I have been purchasing vehicles. If you give awards for "best role in customer satisfaction", these four individuals should each receive an "Oscar" for their performance! I will recommend this dealership to anyone looking to purchase a vehicle. Additionally, all members of the staff (no exception) , whoever they are were very cordial and made me feel welcome even when they simply walked by. More
Other Employees Tagged: Gary Jaros, Peter Murray, Dorothy Szczepinski
September 04, 2015
Solid Car Buying Experience This was the first car I've ever purchased, and I wasn't sure exactly how the process worked. I was lucky enough to be picked up by Sam Cosylion as w This was the first car I've ever purchased, and I wasn't sure exactly how the process worked. I was lucky enough to be picked up by Sam Cosylion as we walked in. She was not only very friendly and knowledgeable, but to me, didn't feel like a salesperson. It never seemed like she was trying to sell me the car, which is an attribute I know many appreciate, but she just informed and guided us through the process, Overall I had a great experience purchasing my first new car. More
Other Employees Tagged: Tim O'Connell
June 20, 2015
Samantha/Sammy is Great! One of the things in life I hate is buying a car and dealing with all of the haggling and the stress that comes with it! Well, my feelings have change One of the things in life I hate is buying a car and dealing with all of the haggling and the stress that comes with it! Well, my feelings have changed. My husband and I bought a Toyota Camry from Sammy. She was so knowledgeable and so easy to work with. She is fair and made the process pleasant, yes, I said pleasant! I would recommend Sammy to anyone looking for a car...she is the BEST!!! More
Other Employees Tagged: Tim O'Connell
June 18, 2015
I just leased a 2015 scion tc from samantha cosylion. I just leased a Scion TC from Sam Cosylion and it was a great experience. She made the experience so easy and quick. I would definitely recommend her I just leased a Scion TC from Sam Cosylion and it was a great experience. She made the experience so easy and quick. I would definitely recommend her and the dealership. Everyone made the experince a pleasure. More
Other Employees Tagged: Tim O'Connell , Suha Oner
June 12, 2015
Relief!! I have work with Samantha twice now with getting a new car. Both times I was confident I wouldn't get approved and she got me into a car that I LOVED I have work with Samantha twice now with getting a new car. Both times I was confident I wouldn't get approved and she got me into a car that I LOVED with GREAT payments. When I totaled the first car Samantha sold me I was very worried since I didn't have rental insurance and was out of a car and couldn't get financed ANYWHERE. But Samantha worked all day and got me into a 2015 Corolla LE Eco for a great payment! She relieved so much stress and saved me from having to rent a car for WEEKS! I would HIGHLY recommend working with Samantha! Also, Lorena was great to work with in Finance and even called US a week later stating that she got our payment lowered by almost $30! GREAT PEOPLE TO WORK WITH that are actually WILLING and WANTING to help you!! More
April 27, 2015
No pressure! Great service! My experience started out with a test drive. Samantha Cosylion was my sales person. She answered all my questions and did not pressure at all. I wa My experience started out with a test drive. Samantha Cosylion was my sales person. She answered all my questions and did not pressure at all. I was looking for a car for my daughter and so also test drove a used car that Toyota had. Again Sam was great and answered all my questions. Two weeks later I decided to lease a Camry because I feel Toyota makes a good car and this dealership was not into high pressure sales. Sam was patient and understanding. Toyota of Naperville was great. All the paperwork was done and before I knew it the keys were in my hand And Sam even programmed my Bluetooth! Great job Toyota of Naperville! I love my Camry! More
March 20, 2015
The happiest guy on 4 whes I walked out feeling like a million bucks once I was able to get my brand new car. Ms cosylion, was nothing but short of awesome in finding a car for I walked out feeling like a million bucks once I was able to get my brand new car. Ms cosylion, was nothing but short of awesome in finding a car for me at the right price. Kudos to her and Toyota of Naperville for making the experience fun and exciting. More
Other Employees Tagged: Tom Gregg
February 27, 2015
Thanks This was my first time buying at this dealership and i will be recommending it to friends and family. Compared to other dealerships i visited when loo This was my first time buying at this dealership and i will be recommending it to friends and family. Compared to other dealerships i visited when looking, this was by far the best one. Sam was my sales representative and she was very friendly, polite, and helpful when it came to buying my vehicle. I will be returning for my next purchase. More
January 21, 2015
2014 Prius C Purchased a new 2014 Prius C. Received excellent attention and service from Samantha Cosylion. She was available to answer any questions and when i Purchased a new 2014 Prius C. Received excellent attention and service from Samantha Cosylion. She was available to answer any questions and when it was time to buy efficiently completed the transaction. More
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