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Sam Gunnoe
Refer Me
71 Reviews
Dealership Experience
11 yrs
Industry Experience
11 yrs
Specialties & Trainings
Mazda Certified Service Advisor
71 Reviews of Sam Gunnoe
July 18, 2019
Great service. Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really helpful and knowledgeable. Did a free inspection. Waiting area is clean and has tons of amenities. Seemed like no time at all and my car was ready. More
by MazdaMan2019
Helpful 
July 14, 2019
15000 mile service Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer s Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer service. More
by 1Mommy
July 01, 2019
Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the noise free of charge, and my car was done the same day. Very nice staff! More
by erica.ray
Other Employees Tagged: Christopher Butler, Braxton Simmons, Tommy Farruggio , Katisha Diab, Matthew Federico, Kevin Jofko, Melanie M, Christian Molenaar, Daniel Nasche
June 29, 2019
Service Experience Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been a Mazda owner for many years. More
by mazda
June 08, 2019
Service Advisor Way above the expectation..Sam Gunnoe,a service advisor,job well done at all the time.Hes personality,he's kindness and in behalf of he's job,,very ex Way above the expectation..Sam Gunnoe,a service advisor,job well done at all the time.Hes personality,he's kindness and in behalf of he's job,,very excellent ,job well done..He great you with a happy smile in he's face,.He knows how to make you feel good as everytime I come over the your place for maintenance, he is always there for you and on time,with a pleasing personality.Please do recognize, Sam Gunnoe as a one of the best employee ..And thank you very much for your concern..Corazon Inch.. More
by Corazon, Lopez
June 02, 2019
Excellent customer service,professional,friendly Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as wel Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as well as all the staff I will not take my vehicle anywhere else! More
by Nikkaj4
Other Employees Tagged: Braxton Simmons
June 02, 2019
Professional and good customer service. Very nice employees. The only recommendation I will give is to maintain the waiting room better. It's ok but it could be better organize and neat. Nee Very nice employees. The only recommendation I will give is to maintain the waiting room better. It's ok but it could be better organize and neat. Need signs to let us know where the room is, it was confusing to get there. Thank you so much for a good service. More
by Mirinda
May 15, 2019
very professional staff had 15,000 miles service completed on my CX-5 and did not have to wait very long under 2 hours , with dealership showroom having a complete remodel co had 15,000 miles service completed on my CX-5 and did not have to wait very long under 2 hours , with dealership showroom having a complete remodel could have been a very bad situation but was not. More
by Duke 71
Other Employees Tagged: Christopher Butler
May 08, 2019
Honest and efficient I had a routine service appointment and an additional question about a sensor that was on. Sam answered my question immediately and I waited for the c I had a routine service appointment and an additional question about a sensor that was on. Sam answered my question immediately and I waited for the car. I was out in a half hour, including my questions about the renovations going on. As always, Ferman is honest and efficient. More
by TampaCUSTOMER
April 16, 2019
Everything I Needed After finishing my one year of maintenance, I had my oil done at an un-named place, but let's just say it rhymes with Nifty Boob, and they (among othe After finishing my one year of maintenance, I had my oil done at an un-named place, but let's just say it rhymes with Nifty Boob, and they (among other things) told me that my battery needed to be changed urgently. Then they looked dejected when I said it was still under warranty. So I came to the dealership for a battery check, and to get a piece of plastic that was now hanging from my undercarriage clipped back in place. They did it quickly, without fanfare, and without charge. I think I'll make an effort to get there for further maintenance rather Lubing with folks whom I might be able to get to in a Jiff. More
by theglennturner
