Dealer Reviews
Cars for Sale
Dealer Log In
Sam Gunnoe
77 Reviews
Dealership Experience
13 yrs, 1 mo
Industry Experience
13 yrs, 1 mo
Specialties & Trainings
Mazda Certified Service Advisor
77 Reviews
Write a Review
77 Reviews of Sam Gunnoe
September 29, 2019
RE: Awesome We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & t We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & to Ferman Mazda. hanks!! :) More
by BradM
Other Employees Tagged: Joe in service
September 22, 2019
Accommodating and quick. I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also h I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also have my free first service on my car done at this same appt.. He said sure, no problem. My car was finished in an hour and a half and I was treated with respect. More
by Debbie
September 10, 2019
Very Helpful Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your assistance. More
by Claudio
Other Employees Tagged: Christopher "Chris" Butler
August 27, 2019
Excellent friendly service Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while wait Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while waiting. The car was returned clean. More
by PTut
August 22, 2019
Ferman Mazda Review You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. More
by Wayne
July 18, 2019
Great service. Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really helpful and knowledgeable. Did a free inspection. Waiting area is clean and has tons of amenities. Seemed like no time at all and my car was ready. More
by MazdaMan2019
July 14, 2019
15000 mile service Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer s Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer service. More
by 1Mommy
July 01, 2019
Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the noise free of charge, and my car was done the same day. Very nice staff! More
by erica.ray
Other Employees Tagged: Christopher "Chris" Butler, Braxton Simmons, Tommy Farruggio , Katisha Diab, Matthew Federico, Kevin Jofko, Melanie Martin, Christian Molenaar, Daniel Nasche
June 29, 2019
Service Experience Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been a Mazda owner for many years. More
by mazda
