Dealership Experience
13 yrs, 4 mos
Industry Experience
13 yrs, 4 mos
Specialties & Trainings
Mazda Certified Service Advisor
80 Reviews
Write a Review80 Reviews of Sam Gunnoe
December 12, 2019
Best Mazda Dealer in Tampa I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service is excellent. What makes my experience the best is Sam Gunnoe. There are very few people I meet in customer service that truly provide such excellent customer service, and Sam is one of those few people. He is always nice, respectful, understanding, professional, and knows his job. When I move from the Tampa Bay area, I’ll definitely miss this Mazda dealership and good ole Sam. More
December 12, 2019
The quality of service and the attitude of all the folks in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfuln in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfulness! More
December 06, 2019
Excellent service and the appointment was on time the atención was good and nice people quit and very good Excellent work. I will come back atención was good and nice people quit and very good Excellent work. I will come back More
Other Employees Tagged: Christopher "Chris" Butler, Braxton Simmons , Katisha Diab, Matthew Federico, Stacy Hardwick, Daniel Nasche, J O
September 29, 2019
RE: Awesome We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & t We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & to Ferman Mazda. hanks!! :) More
Other Employees Tagged: Joe in service
September 22, 2019
Accommodating and quick. I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also h I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also have my free first service on my car done at this same appt.. He said sure, no problem. My car was finished in an hour and a half and I was treated with respect. More
September 10, 2019
Very Helpful Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your assistance. More
Other Employees Tagged: Christopher "Chris" Butler
August 27, 2019
Excellent friendly service Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while wait Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while waiting. The car was returned clean. More
August 22, 2019
Ferman Mazda Review You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. More
July 18, 2019
Great service. Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really Service department was exceptional. Rep went in detail to explain work done. Explained in detail how the parts work answered all my questions. Really helpful and knowledgeable. Did a free inspection. Waiting area is clean and has tons of amenities. Seemed like no time at all and my car was ready. More

