Sam Gunnoe
Sam Gunnoe at Ferman Mazda Of Brandon

Sam Gunnoe | Page 4

Service Advisor

Ferman Mazda Of Brandon

9809 Adamo Dr
Tampa, FL 33619

Contact Me
4.3
80 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

13 yrs, 4 mos

Specialties & Trainings

Mazda Certified Service Advisor

4.3

80 Reviews

Write a Review

80 Reviews of Sam Gunnoe

July 14, 2019

Dealership Rating
Employee Rating

15000 mile service Started as scheduled. Out as promised in under 30 minutes. Even a provided with a surprise discount on the advertised price. Great friendly customer s More

by 1Mommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2019

Ferman Mazda Of Brandon responded

Thank you for taking the time to tell us about your recent purchase experience at Ferman Mazda of Brandon.. We strive to provide an exceptional experience for all of our customers. We truly appreciate you sharing your thoughts with us. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 01, 2019

Dealership Rating
Employee Rating

Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the More

by erica.ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher "Chris" Butler, Braxton Simmons, Tommy Farruggio , Katisha Diab, Matthew Federico, Kevin Jofko, Melanie Martin, Christian Molenaar, Daniel Nasche

Jul 01, 2019

Ferman Mazda Of Brandon responded

Thank you for the 5 star rating and happy to hear that you had a great experience at the dealership and working with Joseph. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 29, 2019

Dealership Rating
Employee Rating

Service Experience Excellent service and quick. All points hit and very satisfied. Will be back for future service or purchase. Mazda is a great brand and have been More

by mazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Ferman Mazda Of Brandon responded

Thank you for the 5 star rating and happy to hear that you had a great experience at the dealership and working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 08, 2019

Dealership Rating
Employee Rating

Service Advisor Way above the expectation..Sam Gunnoe,a service advisor,job well done at all the time.Hes personality,he's kindness and in behalf of he's job,,very ex More

by Corazon, Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2019

Ferman Mazda Of Brandon responded

Thank you for the great rating and comments. Glad to hear that your experience at the dealership was a good one. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 02, 2019

Dealership Rating
Employee Rating

Excellent customer service,professional,friendly Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as wel More

by Nikkaj4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Braxton Simmons

Jun 06, 2019

Ferman Mazda Of Brandon responded

Thank you for the great rating and comments. Glad to hear that your experience at the dealership was a good one. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 02, 2019

Dealership Rating
Employee Rating

Professional and good customer service. Very nice employees. The only recommendation I will give is to maintain the waiting room better. It's ok but it could be better organize and neat. Nee More

by Mirinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019

Ferman Mazda Of Brandon responded

Thank you for the great rating and comments. Glad to hear that your experience at the dealership was a good one. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Jun 06, 2019

Mirinda responded

Thank you! 😊

May 15, 2019

Dealership Rating
Employee Rating

very professional staff had 15,000 miles service completed on my CX-5 and did not have to wait very long under 2 hours , with dealership showroom having a complete remodel co More

by Duke 71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher "Chris" Butler

May 17, 2019

Ferman Mazda Of Brandon responded

Thank you for the 5 star rating and nice comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 08, 2019

Dealership Rating
Employee Rating

Honest and efficient I had a routine service appointment and an additional question about a sensor that was on. Sam answered my question immediately and I waited for the c More

by TampaCUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2019

Ferman Mazda Of Brandon responded

Thank you for the great rating and comments. Glad to hear that your experience at the dealership was a good one. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 17, 2019

Dealership Rating
Employee Rating

Everything I Needed After finishing my one year of maintenance, I had my oil done at an un-named place, but let's just say it rhymes with Nifty Boob, and they (among othe More

by theglennturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2019

Ferman Mazda Of Brandon responded

Thank you for the 5 star rating. That's great hearing that you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 13, 2019

Dealership Rating
Employee Rating

Courteous and Professional Joseph and Sam were very courteous and professional. They just took care of business in a timely manner. Great experience fellas, as usual. Definitely More

by Mrod383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Leggett

Apr 22, 2019

Ferman Mazda Of Brandon responded

Thank you for the 5 star rating. That's great hearing that you had a great experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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