Dealership Experience
13 yrs
Industry Experience
13 yrs
Specialties & Trainings
Mazda Certified Service Advisor
76 Reviews
Write a Review76 Reviews of Sam Gunnoe
June 02, 2019
Excellent customer service,professional,friendly Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as wel Very. Friendly ,professional service advisor Sam go the extra mile to make sure customers is satisfied and provide exceptional customer service as well as all the staff I will not take my vehicle anywhere else! More
Other Employees Tagged: Braxton Simmons
June 02, 2019
Professional and good customer service. Very nice employees. The only recommendation I will give is to maintain the waiting room better. It's ok but it could be better organize and neat. Nee Very nice employees. The only recommendation I will give is to maintain the waiting room better. It's ok but it could be better organize and neat. Need signs to let us know where the room is, it was confusing to get there. Thank you so much for a good service. More
May 15, 2019
very professional staff had 15,000 miles service completed on my CX-5 and did not have to wait very long under 2 hours , with dealership showroom having a complete remodel co had 15,000 miles service completed on my CX-5 and did not have to wait very long under 2 hours , with dealership showroom having a complete remodel could have been a very bad situation but was not. More
Other Employees Tagged: Christopher "Chris" Butler
May 08, 2019
Honest and efficient I had a routine service appointment and an additional question about a sensor that was on. Sam answered my question immediately and I waited for the c I had a routine service appointment and an additional question about a sensor that was on. Sam answered my question immediately and I waited for the car. I was out in a half hour, including my questions about the renovations going on. As always, Ferman is honest and efficient. More
April 17, 2019
Everything I Needed After finishing my one year of maintenance, I had my oil done at an un-named place, but let's just say it rhymes with Nifty Boob, and they (among othe After finishing my one year of maintenance, I had my oil done at an un-named place, but let's just say it rhymes with Nifty Boob, and they (among other things) told me that my battery needed to be changed urgently. Then they looked dejected when I said it was still under warranty. So I came to the dealership for a battery check, and to get a piece of plastic that was now hanging from my undercarriage clipped back in place. They did it quickly, without fanfare, and without charge. I think I'll make an effort to get there for further maintenance rather Lubing with folks whom I might be able to get to in a Jiff. More
April 13, 2019
Courteous and Professional Joseph and Sam were very courteous and professional. They just took care of business in a timely manner. Great experience fellas, as usual. Definitely Joseph and Sam were very courteous and professional. They just took care of business in a timely manner. Great experience fellas, as usual. Definitely went above and beyond👍 More
Other Employees Tagged: Joseph Leggett
April 09, 2019
Great place to buy a car I have bought several new Mazdas from Chris and he has always been easy to work with and very knowledgeable about the cars. When it is time for servi I have bought several new Mazdas from Chris and he has always been easy to work with and very knowledgeable about the cars. When it is time for service Sam is the guy to work with, he is friendly and bends over backwards for his customers. More
Other Employees Tagged: Christopher "Chris" Butler
April 03, 2019
Quite Happy My daughter and I both take our Mazdas in at the same time. Everyone has always been polite, professional and our cars are well taken care of! My daughter and I both take our Mazdas in at the same time. Everyone has always been polite, professional and our cars are well taken care of! More
March 24, 2019
Amazing! Irina and the whole team were incredible! Amswered all my questions and worked hard to earn our business. I love my new car . Thank you! Irina and the whole team were incredible! Amswered all my questions and worked hard to earn our business. I love my new car . Thank you! More
February 26, 2019
Sam is the best! Sam always looks out for me! He really makes getting my car serviced easy. He’s always been on my side, making sure I get what I need, but nothing I Sam always looks out for me! He really makes getting my car serviced easy. He’s always been on my side, making sure I get what I need, but nothing I don’t need! He takes extra care of me and almost always knows exactly who I am, even though he only sees me every 3-4 months! More
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