Sam Heidel | Page 2

Great experience and friendly staff. Clean facility and enjoyed the coffee and cookies. Thank you team! Clean facility and enjoyed the coffee and cookies. Thank you team! More

by jordanw1 Verified Customer Verified Customer

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I highly recommend them; the staff is friendly, the service is good, and above all, the reception areas are very clean. service is good, and above all, the reception areas are very clean. More

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I really LOVE this dealership and the customer service thats provided. I live in Paris but I choose Rockwall Toyota instead of my local dealership. I will definitely buy my next car from them also! thats provided. I live in Paris but I choose Rockwall Toyota instead of my local dealership. I will definitely buy my next car from them also! More

by yapetihall Verified Customer Verified Customer

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The friendly, good quality time for all the process and a great costumer service, and a good inventory. a great costumer service, and a good inventory. More

by GLORIAFUTRAL Verified Customer Verified Customer

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Great Customer service very helpful. .. i will come back Thanks for everything with my vehicle .. i will come back Thanks for everything with my vehicle More

by reggie.williams Verified Customer Verified Customer

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I regularly take our Sequoia to Toyota of Rockwall for service and have always had a good experience with them. They are upfront about what service needs to be done and how much it is going to cost before service and have always had a good experience with them. They are upfront about what service needs to be done and how much it is going to cost before they start the work. The service advisors I have worked with have always been helpful and keep me updated while the vehicle is being serviced, which I really appreciate. One thing I especially like is that there are no surprises when it comes to the bill. What they quote me when I drop off the vehicle is what I end up paying. I have never felt like they were trying to upsell unnecessary services. They explain what they are going to do and let me know the cost upfront. They have always done a good job on our Sequoia, and I haven't had any issues with the vehicle after service. Overall, I've been very happy with their service department and will continue taking our Sequoia there. More

by R907709r Verified Customer Verified Customer

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Very helpful & friendly from the minute I got there, and Sam walked me through the service process, and made me feel very comfortable. My 1st Toyota, and I'm glad I found good support so close to home. Sam walked me through the service process, and made me feel very comfortable. My 1st Toyota, and I'm glad I found good support so close to home. More

by lautizidj Verified Customer Verified Customer

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Me and my Wife pulled into the Sevice bay. Her car was ready for pick up, mine had a appointment. Got out of truck and waited for almost 10 min before my Wife said I'm going inside because no Her car was ready for pick up, mine had a appointment. Got out of truck and waited for almost 10 min before my Wife said I'm going inside because nobody is coming out More

by jms62703 Verified Customer Verified Customer

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Quick, easy and reliable. Everyone was nice and informative and didn’t leave us with questions. Everyone was nice and informative and didn’t leave us with questions. More

by gisel.paco Verified Customer Verified Customer

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Sam was helpful and knowledgeable. He did not pressure me on getting recommended maintenance. He made sure, too, that my vehicle got cleaned. He did not pressure me on getting recommended maintenance. He made sure, too, that my vehicle got cleaned. More

by fevasco56 Verified Customer Verified Customer

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