Sam Heidel | Page 54

They were very nice, courteous, prompt, and attentive. They got me right in for my appointment without hesitation. I will be going back to Rockwall Toyota for all of my vehicle needs. They got me right in for my appointment without hesitation. I will be going back to Rockwall Toyota for all of my vehicle needs. More

by patricialouise897 Verified Customer Verified Customer

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Addt’l repairs were more than my car was worth. Paid diagnostic fee and left. Paid diagnostic fee and left. More

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Great service, work was done correctly the first time, and they were friendly. Will use them again in the near future. and they were friendly. Will use them again in the near future. More

by joe.rosado Verified Customer Verified Customer

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Appreciate getting me in without appointment. I thought I had made one for the day I thought I had made one for the day More

by retirednavy2021 Verified Customer Verified Customer

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Sam was great and very helpful. Always kept me informed of the process during the maintenance to my vehicle. Always kept me informed of the process during the maintenance to my vehicle. More

by jeremy2595 Verified Customer Verified Customer

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The customer service by phone or in person is excellent from the time you make the phone call to schedule the appointment to picking up . I took my car for a recall issue and they provided me with a list from the time you make the phone call to schedule the appointment to picking up . I took my car for a recall issue and they provided me with a list of immediate issues that needs and some to take care of for later. I didn’t leave my car for those immediately attention items. They were not pushy or unset. Picking up was easy. More

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It was a wonderful visit. I didn’t even make an appointment, and they were available to get me in quick. I didn’t even make an appointment, and they were available to get me in quick. More

by drewpeters_medic Verified Customer Verified Customer

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This was our first time using this dealership. They didn’t try and upsell us on anything; they only did what was needed, and explained maintenance that was coming up. They did an excellent job! E They didn’t try and upsell us on anything; they only did what was needed, and explained maintenance that was coming up. They did an excellent job! Evidently it was only do to have my tires rotated, but since I just bought a new tires at Costco, it was not necessary and they were very upfront and telling me that. More

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The customer service was excellent, and they were able to get me in and back out fairly quickly especially for a dealership. I was even able to get the cracks in my windshield sealed under my warranty along get me in and back out fairly quickly especially for a dealership. I was even able to get the cracks in my windshield sealed under my warranty along with my maintenance. Highly recommend Toyota in Rockwall! More

by JGLIDE0500 Verified Customer Verified Customer

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Toyota of Rockwall has great customer service and really try to get you in/out quickly. try to get you in/out quickly. More

by dizzy_me Verified Customer Verified Customer

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