Cannot say anything except good things about everyone.
Truly exceptional service. Please lower loud music.
Truly exceptional service. Please lower loud music.
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by Greenlights
Sep 17, 2024 -
Metro Honda responded
Thank you for taking the time to share your thoughts! We're thrilled to hear you had a truly exceptional experience with us at Metro Honda. Your feedback regarding the music volume is appreciated, and we'll take that into consideration to enhance our environment. We look forward to seeing you again soon!
Sincerely,
The Team at Metro Honda
David's professionalism and patience and the ability to
remain calm while I was extremely nervous was PRICELESS!
Thanks David!
remain calm while I was extremely nervous was PRICELESS!
Thanks David!
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by Icharles.exitrealty
Other Employees Tagged:
David Bivins
Aug 20, 2024 -
Metro Honda responded
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with David at Metro Honda. His professionalism and patience truly make a difference, and we're glad he was able to help you feel at ease. We look forward to assisting you again in the future!
Sincerely,
The Team at Metro Honda
This dealership is horrible, I made a cash purchase and
am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o
am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service of doing the DMV work, which wasn't done, an hours work that apparently becomes a new way to extort money from a buyer. I wonder if that money will be refunded to me when they finally do the DMV work?
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by jdwyer
Other Employees Tagged:
David Bivins
Jul 08, 2024 -
Metro Honda responded
I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you!
Manny Martinez
Platform General Manager
emartinez@mymetrohonda.com | 201-451-7111 X 1298
Jul 08, 2024 -
jdwyer responded
I bought the car on 6/6/24 the paperwork was supposed to be emailed to me after a few emails and phone calls I finally received it on 6/11/24. On the bill of sale there was a charge for $198 for "Vehicle Protection Program" when I asked what it covered was there paperwork or a website something that would define it, I was told it covered glass. I still have no information on this program. I called and emailed multiple times over the past month and received simple answers of nothing ready yet. Finally, I spoke with a young lady who told me it was part of a huge software failure. That was the first person to provide me with any information, yet I now have a car parked because my temporary plate expired. Will the dealership refund the $799 they charged me for a service they failed to provide? How long before I can get my plates title and registration so that i can get the car inspected? The check cleared my bank 2 days after the sale!
Jul 09, 2024 -
jdwyer responded
I called and left you a message with a call back number.
Jul 10, 2024 -
jdwyer responded
It has been over 24 hours and I have received no call back; I did get a missed call from a 201 #, 5 minutes ago but no voicemail.
Professional and accurate.
.that's all I have to day..till next time..nice doing business with you
.that's all I have to day..till next time..nice doing business with you
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by SZIMMER1
Verified Customer
Verified Customer
Jul 03, 2024 -
Metro Honda responded
Thank you for your kind words, we appreciate your positive feedback! We're glad to hear about your professional and accurate experience with Metro Honda. We look forward to welcoming you back for your next visit. Until then, safe travels and all the best!
Sincerely,
The Team at Metro Honda
Very good the attention the customer service very nice
excellent, I would buy another vehicle there again
excellent, I would buy another vehicle there again
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by ARQ.CONTRUYAUZ
Verified Customer
Verified Customer
May 07, 2024 -
Metro Honda responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
The Team at Metro Honda
Smooth purchase process!
I was helped amazingly since the moment I walked in! Will definitely come back
I was helped amazingly since the moment I walked in! Will definitely come back
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by Tracymarie201
Jan 26, 2024 -
Metro Honda responded
Thank you for sharing your experience with us, Tracy! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
The Team at Metro Honda
Bought a 2024 Honda Civic Sport with Raychiel Lopez !
! Nice environment and easy buying process
! Nice environment and easy buying process
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by Fa5va
Jan 26, 2024 -
Metro Honda responded
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new 2024 Honda Civic Sport and we look forward to doing business with you again in the future.
Sincerely,
The Team at Metro Honda
Amazing experience with the people at metro Honda thanks
again for my new Honda Accord! Diedro was awesome and helped out so much with my new car. Thanks to Joe too for helping us seal the deal!!!!!
again for my new Honda Accord! Diedro was awesome and helped out so much with my new car. Thanks to Joe too for helping us seal the deal!!!!!
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by Alex cordero
Jan 26, 2024 -
Metro Honda responded
Alex, thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know!
Sincerely,
The Team at Metro Honda
Bought a car from Metro Honda.
Really satisfied and happy with my purchase. Sam Jabbar the finance manager made sure that the process of buying the car was smooth. Everyone was rea
Really satisfied and happy with my purchase. Sam Jabbar the finance manager made sure that the process of buying the car was smooth. Everyone was really helpful and made it a pleasant experience for me.
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by Katherinewalker562
Jan 26, 2024 -
Metro Honda responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Katherine.
Sincerely,
The Team at Metro Honda
I had a great service experience.
My service advisor was friendly and thorough and my oil change was quick and easy.
My service advisor was friendly and thorough and my oil change was quick and easy.
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by Katherinewalker562
Service Price Transparency
Jan 26, 2024 -
Metro Honda responded
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Metro Honda! If there is anything else we can do for you, please feel free to give us a call.
Sincerely,
The Team at Metro Honda