Sam Moun | Page 37

Review of ODaniel Mazda Sam Moun does a great job and is very knowledgeable. I would recommend him and ODaniel Mazda to anyone They will work with you and go the extra mile Sam Moun does a great job and is very knowledgeable. I would recommend him and ODaniel Mazda to anyone They will work with you and go the extra mile for you. More

Helpful 0

Report | Print

Best place to buy a car for any type of customer! I am the fifth member of my family to buy a Mazda from Sam. He always looks at the customer's interest and is able to find an appropriate vehicle that I am the fifth member of my family to buy a Mazda from Sam. He always looks at the customer's interest and is able to find an appropriate vehicle that fits our needs. He doesn't pressure you whatsoever to buy, making the experience signicantly less stressful. Best customer service and car buying experience I've ever had! More

Helpful 0

Report | Print

Buyer Respect I felt respected, never pushed, to make a decision. Sam never made any judgemental statements about the other cars I was considering. Between Sam and I felt respected, never pushed, to make a decision. Sam never made any judgemental statements about the other cars I was considering. Between Sam and the other gentleman involved and myself I felt we all mutually benefited. I got a great car at a fair price and dealership will provide care/ maintenance in the coming years. More

Helpful 0

Report | Print

Purchase and servicing of new 2016 CX-5. In February of 2016 I decided to trade my CX-9 in for a new CX-5. I talked to Sam Moun and told him exactly what I wanted including the colors and fe In February of 2016 I decided to trade my CX-9 in for a new CX-5. I talked to Sam Moun and told him exactly what I wanted including the colors and features. He worked with me even though he had to locate one in an off-site area. We settled on a price I felt was certainly fair to me and the car was delivered and prepped and delivered the next day. The manager was most helpful, but Sam was the one that I'd had recommended to me by my daughter in law and son, and so I wanted to work with him. A few days after delivery, I had questions - I am elderly and not a techie and had previously driven the same van for 11 years, so needed some coaching to use the great features on the new CX-5. Sam was willing to ride with me to help, and take the time to explain some of the new things to me. So I drove it for about 3 months and then wanted to use the navigation system to take a trip. The system locked up when I entered the new destination, and I was unable to use it for the trip. When I returned, I went to the service area of the dealership to see if they could clear up the problem. I expected it was operator problems, but it turned out it was a glitch in the system that Mazda had a "fix" for and it was done for me immediately. Still had a bit of a problem, so went to Sam Moen again, and he was able to diagnose and complete the update so now it works perfectly. Sam has been so very important to me and my family in our auto needs, and the O'Daniel agency as a whole have treated us , all of us, with only the best of service and care of our vehicles. I would always tell any friends to go there for a car or SUV. Having the kind of immediate attention to any problem I've had in the eleven years of dealing with them, there is no other place I'd recommend. More

Helpful 0

Report | Print

Out of State Buying Experience Using used vehicle search apps I located the vehicle I wanted at O'Daniel Automart Mazda. I called to inquire and left a message. I received a call Using used vehicle search apps I located the vehicle I wanted at O'Daniel Automart Mazda. I called to inquire and left a message. I received a call back shortly from Sam indicating the vehicle was available. Sam assured me that condition was excellent and based on that assurance I committed to drive from Columbus, Ohio to view and test drive the vehicle. Knowing that if the vehicle condition was as communicated I would proceed with the purchase. We completed most of the financial information on the phone. When my wife and I arrived to see the vehicle it exceeded my expectations as did the staff and facilities. Taking a chance on a vehicle that is 150 miles away from is a challenge in itself but Sam and the folks at O'Daniel made it a great experience. More

Helpful 0

Report | Print

A Very Pleasant Experience Thanks to ODaniel Mazda and salesman Sam Moun for a wonderful car buying experience. Each staff person was friendly and professional. I felt like a Thanks to ODaniel Mazda and salesman Sam Moun for a wonderful car buying experience. Each staff person was friendly and professional. I felt like a member of the family. More

Helpful 0

Report | Print

Fantastic 1st Time Leasing Experience My father has worked with Sam Moun before, and as a result I closed my first leasing deal with him for a 2016.5 CX-5. Sam made this process incredibly My father has worked with Sam Moun before, and as a result I closed my first leasing deal with him for a 2016.5 CX-5. Sam made this process incredibly easy and stress-free. He was passionate about getting a great deal for me, and made sure I knew what was going on every step of the way. He was more than willing to answer all questions that I had. Dan R. processed my financing application, and was also professional and a pleasure to work with. After today I wouldn't do a car deal with anyone else in Fort Wayne. Sam is truly a great and honest salesman working for a great and honest dealership. More

Helpful 0

Report | Print

Fair Deal I was very pleased with the incentive given on a Mazda 3 purchased recently. Also, I felt that the trade-in given was a fair compromise for the deale I was very pleased with the incentive given on a Mazda 3 purchased recently. Also, I felt that the trade-in given was a fair compromise for the dealership and for me. Further, I appreciated the 0.0% financing on the balance after trade-in and downpayment. The sales professional, Sam Moun, was very knowledgeable about cars in general and very helpful in explaining the features of my new Mazda. More

Helpful 0

Report | Print

Great experience They took the hassle out of the car buying experience which I was dreading. They are very knowledgable about their vehicles and will take the time to They took the hassle out of the car buying experience which I was dreading. They are very knowledgable about their vehicles and will take the time to show you everything you need to know. Sam is the best!!! More

Helpful 0

Report | Print

Stellar Service from Sam This is my 2nd new Mazda purchase working with Sam. Honest and conscientious to a fault, I cannot recommend Sam highly enough! You won't find a more This is my 2nd new Mazda purchase working with Sam. Honest and conscientious to a fault, I cannot recommend Sam highly enough! You won't find a more professional sales person any where else. Thank you, Sam. More

Helpful 0

Report | Print