Sam Odongkara

Overall had a good experience at NuCar. Salesman was very new but was very helpful. The only problem I had which is a big problem was the amount of time I was at the dealership. It was 6h Salesman was very new but was very helpful. The only problem I had which is a big problem was the amount of time I was at the dealership. It was 6hrs. I got there at 12:30pm salesman met me outside. I told him what I was looking for and promptly showed the vehicles. Within 30 mins I picked one for a test drive. We came back I told hm let’s make a deal. This is where the issues started. I had a budget I was sticking to and wasn’t goi g over it. I did all number crunching with different rates and prices. So issue #1. The truck I was looking to buy was listed on your web $60,000 exact truck same vin. The first offer you gave on paper was $3,000 more than the website price. Your two salesman looked befuddled. Problem #2 I told them my budget $725/month payment. It was feasible. Your guys keep coming back with $900 payments. I keep saying g it was too high I I was goi g to rethink my on what I was goi g to buy. After 4 more hours the finance guy in the back office comes out and says let’s go into his office and talk. After 20 mins!!! He had the offer to buy the truck for the price I set $725. 20 MINs. that’s all it took. Now I know you’re in the business to make a profit I get that. If I give you my budget and you can’t get to that number say it. Don’t waste my time with the “Lrt me go talk to the my manager” crap back and forth. Let’s the salesman do his job and show you what your looking for give all the information about the car. Then take it right to the financial guy and let him to the work if he can’t get you to the numbers you need say it and that’s it. I’ll go to plan B rethink things thru. The manager should manage her salespeople not my financial requirements. Leave that to the finance dept. with that said I should have been in and out in 2-21/2 hours tops. More

by impy2 Verified Customer Verified Customer

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We had a excellent experience at Nucar Chevrolet everyone was extremely professional, kind and courteous. We will recommend Nucar Chevrolet to everyone. was extremely professional, kind and courteous. We will recommend Nucar Chevrolet to everyone. More

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We have purchased 4 vehicle from Nu Car and have received nothing but, exemplary service. The last incident at NuCar Mazda was absolutely unbelievable. The treated me so good I truly I cried. They are the be nothing but, exemplary service. The last incident at NuCar Mazda was absolutely unbelievable. The treated me so good I truly I cried. They are the best! More

by purebeast46 Verified Customer Verified Customer

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From the initial greeting from Doug Kane and his great customer service answers to our questions, he made our experience smooth sailing. Sam in the finance dept.also helped us in making a final decision. customer service answers to our questions, he made our experience smooth sailing. Sam in the finance dept.also helped us in making a final decision. Nucar dealership sells nice vehicles and the staff also shows concern for keeping new customers satisfied so they will tell other people to come on in to Nucar. More

by David Williams Verified Customer Verified Customer

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No one should spend 6 hours at a dealership, NO ONE ! . Hire more financial staff. . Hire more financial staff. More

by sallew1 Verified Customer Verified Customer

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The staff were very friendly and service was fast. Very helpful with repair that I need to get done. Very helpful with repair that I need to get done. More

by SGTPK3981 Verified Customer Verified Customer

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Had a great experience people where really friendly and would recommend others to car shop there. would recommend others to car shop there. More

by sept92kitz Verified Customer Verified Customer

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Had a great experience this is our third car through here will be recommended others. will be recommended others. More

by sept92kitz Verified Customer Verified Customer

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Larry Campbell is the best salesperson around. We will only buy from him. We are always referring people to him We will only buy from him. We are always referring people to him More

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We have brought 3 vehicles from this dealership in the last 5 years. They are great to work with. Larry Campbell is our guy. We live in North East MD. and we followed him to Nucar Chevrolet . He picked us last 5 years. They are great to work with. Larry Campbell is our guy. We live in North East MD. and we followed him to Nucar Chevrolet . He picked us out a car we told him what we wanted and he got it. We didn’t see the car until we went back to the dealership , and it was exactly what we wanted and more. Nucar is a great dealership to work with, all the staff is great. We would and have recommended Larry and Nucar . They are the best . Thank you Larry and Nucar for having the Big Black Truck, Big T wanted and making it a smooth and easy deal. You are a Great team and Dealership. More

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