Sam Picchietti
Sam Picchietti at Karl Knauz BMW
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Sam Picchietti | Page 3

Client Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Sam Picchietti

January 31, 2022

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Employee Rating

We purchased our new BMW by phone and email since there are no new cars available for purchase in our area. We had such a great experience at the dealership that we agreed for our next purchase we will tr More

by lcurtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

Jan 31, 2022

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your thoughts with us. Providing customer-focused service & fostering lasting relationships is extremely important to us, so we're thrilled to receive your comments. It's wonderful to hear how much you & your wife enjoyed working with Sam & Luke! We're also very excited to hear that you're willing to make the trip for the service we provide. Thank you for your business, as well as your kind words. We hope you & your wife are loving your new BMW & we're looking forward to your next visit!

January 22, 2022

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Employee Rating

Sam was terrific. No pressure. Friendly, informative. Best car salesperson I’ve ever dealt with! Very happy with our experience Highly recommend Sam and Knauz. More

by caraslp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Benck, Luke Wojtas

Jan 24, 2022

Karl Knauz BMW responded

Hi there, thank you so much for taking the time to share your experience with us. We're thrilled to hear how much you enjoyed working with Sam, Dave, & Luke! We strive to provide great service, so comments like yours are so rewarding to receive. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

January 14, 2022

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Employee Rating

Knowlegeable , customer first orientation. Sales rep was open and forthcoming with information. Made it easy More

by Alanarmer51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Adduci

Jan 14, 2022

Alanarmer51 responded

Love the car

Jan 14, 2022

Karl Knauz BMW responded

Hi there, thank you very much for the 4-star rating! We appreciate your feedback & we're glad to hear that you enjoyed your experience working with us! We strive to provide friendly, knowledgeable service, so it's wonderful to receive your comments. Congratulations on your new BMW; we're glad to hear that you're loving it & we're looking forward to your next visit so we can provide you with the 5-star experience you deserve!

January 11, 2022

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Purchased from Sam Picchietti at Knauz and I was impressed by his excellent and professional service, great communication and followthrough from start to finish. It was a sight unseen transaction w More

by marc
Recommend Dealer
Yes
Jan 11, 2022

Karl Knauz BMW responded

Hi Marc, thank you for leaving this review. We're so glad to hear that your experience purchasing from Sam remotely was so straightforward & in-line with your expectations! We strive to provide friendly, knowledgeable service, whether the client is in our showroom or states away, so it's wonderful to receive your comments. Congratulations on your new BMW! We appreciate you taking the time to reach out to us!

December 31, 2021

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I worked with Sam Picchietti at Knauz and the experience was really good. I was in the market for a new BMW and selected the M340. Sam's approach was collaborative and he was timely with his follow ups. More

by evanlaskaris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2021

Karl Knauz BMW responded

Hi Evan, thank you for taking the time to share your experience with us. We're so glad to hear how much you enjoyed working with Sam & the rest of our team! We always appreciate feedback, but comments like yours are especially rewarding to receive. Congratulations on your new M340i! We greatly appreciate your business, as well as your recommendation. We'll see you next time!

December 27, 2021

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Employee Rating

Great sales person (Sam Picchieti) wth sound product knowledge and friendly, customer-focussed approach. Great job! More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Karl Knauz BMW responded

Hi Frank, thank you very much for leaving this review. We're thrilled to hear that you had such a great experience working with Sam! We strive to provide great service, so it's wonderful to receive your kind words. Congratulations on your new BMW! We appreciate you sharing your thoughts with us & we're looking forward to your next visit!

December 20, 2021

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Employee Rating

Worked with Sam P. Very professional and he helped a lot to find the right car for me. More

by Florian S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Karl Knauz BMW responded

Hi Florian, thank you for leaving this review. We're so glad to hear how much you enjoyed your experience working with Sam! Congratulations on your new BMW; we're thrilled to hear you found what you were looking for! We appreciate you sharing your thoughts with us & we're looking forward to the next opportunity to work with you!

December 20, 2021

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Purchased several vehicles from Knauz at Land Rover and BMW. Good selection and responsive staff. More

by MS
Recommend Dealer
Yes
Dec 21, 2021

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're so glad to hear that you've been met with consistently great experiences at both Land Rover & BMW & that Sam was such a pleasure to work with during your last visit! Thank you for your business over the years & congratulations on your newest BMW! We appreciate your feedback & we're looking forward to your next visit!

December 18, 2021

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Employee Rating

Taking a casual look at bmw…met sam Picchietti and sells trust well. Rest is history. More

by meierhoffjack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Adduci

Dec 19, 2021

meierhoffjack responded

Sales staff and follow up customer service is very strong. Management is regid and tough on exceptions and somewhat arrogant, at times.

Dec 19, 2021

meierhoffjack responded

Sales did a great job and everyone I met wanted to help.

Dec 21, 2021

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience. We're very glad to hear how much you enjoyed working with Sam! We strive to ensure that our clients are met with prompt & friendly service, so we appreciate your kind words regarding Sam & the rest of our staff. Congratulations on your new BMW & thanks again for sharing your thoughts with us! We'll see you next time!

December 18, 2021

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Employee Rating

I’ve been doing business with Knauz for 10 years. Two reasons for that: outstanding service and great people. I just had the pleasure of working with Sam Picchietti and Luke. I will continue coming ba More

by Shafft79
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas , Scott Adduci

Dec 21, 2021

Karl Knauz BMW responded

Hi there, thank you so much for your kind words. We're thrilled to hear how much you enjoyed working with Sam, Scott, & Luke during your last visit! We also appreciate the fact that you've been willing to drive out of your way to work with us for the past decade! We strive to provide great service & foster lasting relationships, so it's wonderful to receive your feedback. Congratulations on your newest BMW & thank you for your business over the years. We're looking forward to the next opportunity to work with you!