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Sam Picchietti
Sam Picchietti at Karl Knauz BMW
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Sam Picchietti

Client Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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4.8
209 Reviews
4.8

209 Reviews

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209 Reviews of Sam Picchietti

November 17, 2023

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Employee Rating

It has been a fantastic experience working with Sam here. Would 100% recommend Sam as your Sale assistant ! He is very knowledgeable and knows what you need ! More

by weidan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Nov 27, 2023

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're thrilled to hear how much you enjoyed working with Sam! Providing friendly, knowledgeable service is extremely important to us, so it's wonderful to receive your comments. Congratulations on your new BMW! We appreciate hearing from you & we're looking forward to your next visit!

January 10, 2023

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Excellent service, especially Sam Picchietti! I highly recommend everyone at this dealership and will continue to spread the word to others! More

by ST
Recommend Dealer
Yes
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Jan 11, 2023

Karl Knauz BMW responded

Hi there, thank you so much for your kind words. We're very glad to hear how much you enjoyed working with Sam! We greatly appreciate your business, as well as your recommendation, & we're looking forward to your next visit!

November 19, 2022

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Employee Rating

Sam was great! Knowledgeable and answered all our questions. He helped us pick the best car for us! Made the process super easy. Thanks Sam!!! More

by Dee H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas, Doug Kamp

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Nov 21, 2022

Karl Knauz BMW responded

Hi Dee, thank you so much for leaving this review. We strive to provide friendly, knowledgeable service, so we're thrilled to receive your comments about your experience working with Sam! Congratulations on your new BMW & thanks again for reaching out to us. We'll see you next time!

November 18, 2022

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Sam was attentive and informative throughout the entire car shopping process. He helped me figure out the best car for me and was as excited as I was when the car arrived! This is the second car we have pu More

by jmbowen
Purchase Time
Recommend Dealer
Yes
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Nov 21, 2022

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're thrilled to hear how much you enjoyed working with Sam! Providing great service is our top priority, so it's wonderful to receive your comments. Thank you for your business, & congratulations on your newest BMW! We appreciate hearing from you & we're looking forward to your next visit!

November 04, 2022

Dealership Rating
Employee Rating

Luke and dealership quoted me several thousand over what other dealers were giving me. No one here had half a mind to do business. More

by Bad BMW
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Spencer Parker, Luke Wojtas, Matt Pudlo

Helpful 1
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Nov 07, 2022

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied. We are currently looking into this situation.

October 18, 2022

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Employee Rating

First purchase, amazing experience. Sam Picchietti was a top notch salesman from start to finish. I was out the door within 2 hours! More

by boastud
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

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Oct 18, 2022

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. We strive to provide friendly, efficient service, so it's wonderful to receive your comments about your experience working with Sam & Luke! Congratulations on your new BMW & thank you for your business! We appreciate you reaching out to us & we're looking forward to your next visit!

September 25, 2022

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Employee Rating

Sam and his colleagues made car shopping a very pleasant experience from start to finish! I look forward to our next automotive purchase at Knauz! More

by Stephen.vandyke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas , Peter Gioulos - 5 stars

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Sep 27, 2022

Karl Knauz BMW responded

Hi Stephen, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Sam, Luke, & Peter! We strive to provide friendly, knowledgeable service in a low-pressure environment, so we greatly appreciate your feedback. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!

August 23, 2022

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Employee Rating

Great to work with from start to finish. Reasonable negotiations, very efficient process, Sam was great to work with! More

by Bjorlobl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 23, 2022

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's wonderful to hear how much you enjoyed working with Sam! We strive to provide friendly, knowledgeable service, so we greatly appreciate your kind words. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!

August 22, 2022

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Employee Rating

I received a subpar purchase experience at BMW Knauz for my brand new 2022 M5 Competition received on 8/6/22. My Client Advisor did a good job assisting with model selection options starting March 2022. T More

by Nrk53109
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peter gioulos

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Aug 22, 2022

Karl Knauz BMW responded

Hi there, thank you for reaching out to us with your feedback & making us aware of the situation. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied. We are currently looking into this situation.

August 06, 2022

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Employee Rating

Sam Picchietti did a wonderful job helping me choose the options for my new i4 which I just love. Alex T, product specialist made learning all the new widgets a breeze. More

by Kurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 08, 2022

Karl Knauz BMW responded

Hi Kurt, thank you very much for leaving this review. We're so glad to hear that you had a great time working with Sam & Alex to purchase & familiarize yourself with your new i4! Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to the next opportunity to work with you.

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