Sam Picchietti
Sam Picchietti at Karl Knauz BMW

Sam Picchietti | Page 4

Client Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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211 Reviews
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211 Reviews

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211 Reviews of Sam Picchietti

December 19, 2021

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Employee Rating

Taking a casual look at bmw…met sam Picchietti and sells trust well. Rest is history. More

by meierhoffjack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Adduci

Dec 21, 2021

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience. We're very glad to hear how much you enjoyed working with Sam! We strive to ensure that our clients are met with prompt & friendly service, so we appreciate your kind words regarding Sam & the rest of our staff. Congratulations on your new BMW & thanks again for sharing your thoughts with us! We'll see you next time!

Dec 19, 2021

meierhoffjack responded

Sales staff and follow up customer service is very strong. Management is regid and tough on exceptions and somewhat arrogant, at times.

Dec 19, 2021

meierhoffjack responded

Sales did a great job and everyone I met wanted to help.

December 08, 2021

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Employee Rating

Sam Picchietti at Knauz worked with us to purchase a 2022 BMW X3. Sam was very helpful on the phone when I first contacted the dealer, so we made an appointment to see Sam. When we went to the dealership, More

by JPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Graziano

Dec 08, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us about your experience. It's wonderful to hear that Sam was such a pleasure to work with & that he helped make the process of purchasing your new X3 so stress-free! We strive to ensure that our clients are met with friendly, yet knowledgeable service, so we greatly appreciate your comments. Congratulations on your new BMW! Thank you for your recommendation. We're looking forward to your next visit!

November 24, 2021

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Employee Rating

Same and the team made buying an experience, instead of a nightmare. Smooth transaction from beginning to end. Knauz is class. Hook up with Sam, he’ll dazzle you! More

by lrobbins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Reilly, Doug Kamp

Nov 26, 2021

Karl Knauz BMW responded

Hi there, thank you for leaving your thoughts with us. We're thrilled to hear how much you enjoyed your experience working with Sam & the rest of our team! We always appreciate feedback, & comments like yours are especially rewarding to receive. Congratulations on your new BMW & thanks again for reaching out! We're looking forward to your next visit!

November 22, 2021

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Employee Rating

Another great buying experience at Knauz BMW! Very easy process and excellent customer service all the way through! More

by gpellini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

Nov 22, 2021

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. We're thrilled to hear that you had such a great experience working with Sam & Luke! Congratulations on your new BMW! We appreciate you taking the time to reach out to us & we're looking forward to the next opportunity to work with you!

November 20, 2021

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Employee Rating

We worked with Sam, who was very professional and able to answer every one of our questions in helping find the right car for us. He was a pleasure to work with as was everyone else we interacted with at the More

by joshabern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas , Scott Adduci

Nov 22, 2021

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us. We're thrilled to hear that Sam, Luke, & Scott were all such a pleasure to work with! We strive to provide friendly, yet professional service, so it's wonderful to receive your comments. Thanks again for sharing your thoughts with us & congratulations on your new BMW! We're looking forward to your next visit!

November 12, 2021

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Employee Rating

I walked in Knauz BMW one afternoon to inquire about BMW X4 and X6 one day, and 5 days later I had a new BMW my garage. Sam Picchietti was the nicest client advisor I have interacted! Patient, polite and kn More

by Wellington
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Tellez

Nov 12, 2021

Karl Knauz BMW responded

Hi Wellington, thank you for taking the time to share your experience with us. We're thrilled to hear how much you enjoyed working with Sam & Alex to purchase & familiarize yourself with your new BMW! We strive to provide friendly, knowledgeable service, so it's wonderful to receive your comments. Thank you for leaving this review & congratulations on your new Sports Activity Coupe! We'll see you next time!

November 11, 2021

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Employee Rating

Purchased a 2020 CPO X3. Sam Picchietti was great to work with and was very knowledgeable and honest, patient and not pushy, and provided a great buying experience. More

by scott.goldstein85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas, Doug Kamp

Nov 11, 2021

Karl Knauz BMW responded

Hi Scott, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam, Luke, & Doug to purchase your X3! We always appreciate feedback, & comments like yours are especially rewarding to receive. We hope you're loving your new BMW & we're looking forward to your next visit!

November 09, 2021

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Employee Rating

Sam was attentive, knowledgeable and right on. I would buy another car from him any day. More

by CarynRobin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex in geniuos

Nov 09, 2021

Karl Knauz BMW responded

Hi Caryn, thank you for leaving this review. We're very excited to receive your comments about your experience working with Sam! It's wonderful to hear that everything went so smoothly. Congratulations on your new BMW! We appreciate you reaching out & we're looking forward to the next opportunity to work with you!

November 05, 2021

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Employee Rating

Thank you Sam for your kindness, availability and competence. We bought the car we like and we are very happy. You made our trip to Knauz a very pleasant experience. If we need another car we’ll come More

by francescainviaggio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zndersic

Nov 05, 2021

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam! Providing great service is our top priority, so we're thrilled to receive your comments. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

October 18, 2021

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Employee Rating

They were very knowledgeable and understood what our concerns were throughout the CPO process. The car market is very difficult at this time, but they made it a seamless experience More

by keval.rajesh.shah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Karl Knauz BMW responded

Hi Keval, thank you for reaching out to us about your experience. It's wonderful to hear how much you enjoyed working with Sam to find the right car! We strive to make things as easy as possible, despite the current market, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for leaving this review! We'll see you next time!

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