Sam Sarris

This is my family’s second purchase from Erin at Heritage Honda. The first experience with her was so good I decided to return when I was ready to buy a new car. The entire transaction, from beginning to e Honda. The first experience with her was so good I decided to return when I was ready to buy a new car. The entire transaction, from beginning to end, was exceptional. Erin was friendly, thoughtful, very knowledgeable about their cars, and transparent about what they could offer. She worked with me to get the best deal I could in a new Accord Touring Hybrid. I felt like I was in very good hands while choosing a car and making decisions about financing. Michael in financing was very efficient and clear in guiding me through the financing process and showing me exactly what I was signing up for. Christina in service, who took my trade-in, was friendly and helpful. My entire experience with Erin and the folks at Heritage was fun and easy. This is definitely our dealership for service and any future purchases. Great job! More

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Liars and Frauds. Gave the General Manager a chance to contact me as discussed but that fell flat. Went into this location with my father to buy an 2026 Accord Touri Gave the General Manager a chance to contact me as discussed but that fell flat. Went into this location with my father to buy an 2026 Accord Touring Hybrid May 22nd after a few months of searching. Was introduced to Seth Bagheri to discuss the finer details of the deal when his manager Seth Chadwick was brought over to what I assume to do was 'close' the deal. Not only was I talked down to and belittled with being called 'buddy' and 'pal', but he consistently spoke over me, said he did not care about any research I did on the car, and ultimately ended the conversation with "we are the best you are going to get, if you want to buy a car you have our offer, otherwise I have other customers to attend to". He then went away to sit in his office with glass walls, as if he was invisible. I am not sure what high school bully tactics this man employs to get a deal, but I will not be spoken to like that. After letting him know that at this point I wouldn't take the deal if they GAVE me the car we got up to leave, only to be stopped part way by our original rep of Seth Bagheri with an offer to contact the GM over how we were so rudely treated. Ultimately a deal was struck and due to the hour and upcoming holiday, I would be hitting my bank in the morning to get the loan processed. The paperwork I was given when I left that night was not the correct form needed, so a quick phone call with Mr. Bagheri and the correct form would be emailed to me...but whomever was pulling said paperwork could not get it to me through email. Seth continued to be the hero of the place and scanned the document personally to send to me, but unfortunately the bank had about 30 minutes left open and I could not get the loan completed. That's fine, I could get it done Tuesday first thing and Seth was completely understanding and apologized for a delay he has zero part in. Strangely about an hour later, I got a text message from a new number saying "Its Seth with Heritage Honda" asking if I received the correct form and was able to get the loan. Odd seeing as how him and I have been in contact the whole day. This mystery man spent a good while pressuring me into financing through them, and ultimately threating to sell the car if I didn't not come and do so. I questioned who I was speaking with and only then did Sam Sarris reveal himself as the one I've been speaking with. I was then gas lit with "no one claimed to be anyone" as if he started the text with his name. But that's the beauty of text messages, they are forever. I cannot recommend these liars and frauds any less. The only thanks I will give them is driving me to another dealership that cares. I will be contacting MileOne Autogroup as well for this treatment. Bullying, Threatening, and Lying to customers is NOT a business model they would approve of I am sure. More

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Sales experience was great. In the past I had a problem with service. Hopefully I won't in the future. In the past I had a problem with service. Hopefully I won't in the future. More

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Warm and welcoming. Erin is fantastic and her manager Sam is quite fair and transparent in the sales process. Smooth and easy. Which I have never said about buying a car Erin is fantastic and her manager Sam is quite fair and transparent in the sales process. Smooth and easy. Which I have never said about buying a car in the past! More

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Erin was fantastic and I would highly recommend Erin and the team at Heritage Honda Parkville. the team at Heritage Honda Parkville. More

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Came in to make a purchase and since my family and friends all come see Branford we have received the same great service as them will be back with others and any future cars needed friends all come see Branford we have received the same great service as them will be back with others and any future cars needed More

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Purchased a new Honda Accord from heritage honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heri honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heritage Honda staff. More

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Salesman Branford Hunt III Dade was knowledgeable and patient with us. Greg and Sam helped us figure out how we could make it happen. The dealership is friendly and welcoming without being too pushy. We patient with us. Greg and Sam helped us figure out how we could make it happen. The dealership is friendly and welcoming without being too pushy. We are grateful for their help. More

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Everyone here was very helpful in helping me find the perfect fit for a car. perfect fit for a car. More

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Came to make a purchase for a new CRV in Branford was our sales associate who made the process easy very knowledgeable and looking forward to bringing more people back. sales associate who made the process easy very knowledgeable and looking forward to bringing more people back. More

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