Mitchell Giller

⭐⭐⭐⭐⭐ They make the impossible happen! Ecstatically happy customer! I cannot say enough good things about the team at Heritage Honda Parkville. They truly went above and beyond to make wh Ecstatically happy customer! I cannot say enough good things about the team at Heritage Honda Parkville. They truly went above and beyond to make what seemed like an impossible reality come completely true! A huge thank you to Brian Parker, who expertly guided me through the entire process, and General Manager Mitch Giller and Finance Director Haroon Khalil—what a fantastic, hard-working team. Before I knew it, I was sitting in Business Manager Russ Tzvetanov's office sealing the deal. The service, dedication, and teamwork here are absolutely unmatched. I am an ecstatically happy customer and absolutely love my vehicle! They have earned my highest recommendation and a customer for life. More

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It was a pleasure dealing with Heritage Honda dealership. They were Friendly, had a knowledgeable staff, no pressure, and a smooth car-buying process. Highly recommend! They were Friendly, had a knowledgeable staff, no pressure, and a smooth car-buying process. Highly recommend! More

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Another car from Branford and a great experience again. This will be five cars from him and will buy another for family members in the future Thank you again Branford!! This will be five cars from him and will buy another for family members in the future Thank you again Branford!! More

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Gary Burlage is a excellent sales consultant who is very knowledgeable and informative. Gary answered all my questions and did not pressure me on the purchase of my New 2026 Honda CRV. I would recommen very knowledgeable and informative. Gary answered all my questions and did not pressure me on the purchase of my New 2026 Honda CRV. I would recommend Honda sales and service department to everyone. More

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Gary Burlage is a excellent sales consultant who is very knowledgeable and informative. Gary answered all my questions and did not pressure me on the purchase of my New 2026 Honda CRV. I would recommen very knowledgeable and informative. Gary answered all my questions and did not pressure me on the purchase of my New 2026 Honda CRV. I would recommend Honda sales and service department to everyone. More

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Liars and Frauds. Gave the General Manager a chance to contact me as discussed but that fell flat. Went into this location with my father to buy an 2026 Accord Touri Gave the General Manager a chance to contact me as discussed but that fell flat. Went into this location with my father to buy an 2026 Accord Touring Hybrid May 22nd after a few months of searching. Was introduced to Seth Bagheri to discuss the finer details of the deal when his manager Seth Chadwick was brought over to what I assume to do was 'close' the deal. Not only was I talked down to and belittled with being called 'buddy' and 'pal', but he consistently spoke over me, said he did not care about any research I did on the car, and ultimately ended the conversation with "we are the best you are going to get, if you want to buy a car you have our offer, otherwise I have other customers to attend to". He then went away to sit in his office with glass walls, as if he was invisible. I am not sure what high school bully tactics this man employs to get a deal, but I will not be spoken to like that. After letting him know that at this point I wouldn't take the deal if they GAVE me the car we got up to leave, only to be stopped part way by our original rep of Seth Bagheri with an offer to contact the GM over how we were so rudely treated. Ultimately a deal was struck and due to the hour and upcoming holiday, I would be hitting my bank in the morning to get the loan processed. The paperwork I was given when I left that night was not the correct form needed, so a quick phone call with Mr. Bagheri and the correct form would be emailed to me...but whomever was pulling said paperwork could not get it to me through email. Seth continued to be the hero of the place and scanned the document personally to send to me, but unfortunately the bank had about 30 minutes left open and I could not get the loan completed. That's fine, I could get it done Tuesday first thing and Seth was completely understanding and apologized for a delay he has zero part in. Strangely about an hour later, I got a text message from a new number saying "Its Seth with Heritage Honda" asking if I received the correct form and was able to get the loan. Odd seeing as how him and I have been in contact the whole day. This mystery man spent a good while pressuring me into financing through them, and ultimately threating to sell the car if I didn't not come and do so. I questioned who I was speaking with and only then did Sam Sarris reveal himself as the one I've been speaking with. I was then gas lit with "no one claimed to be anyone" as if he started the text with his name. But that's the beauty of text messages, they are forever. I cannot recommend these liars and frauds any less. The only thanks I will give them is driving me to another dealership that cares. I will be contacting MileOne Autogroup as well for this treatment. Bullying, Threatening, and Lying to customers is NOT a business model they would approve of I am sure. More

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Erin was great to work with. She answered all my questions and made the process as easy as possible. She answered all my questions and made the process as easy as possible. More

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Failed to take care of trim melting on new Pilot. American Honda would not cover either. Think twice about buying a Honda because it may melt on you too. American Honda would not cover either. Think twice about buying a Honda because it may melt on you too. More

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This was a great experience he is a good man and helped me out with the whole process will continue to bring others to Branford he is amazing! me out with the whole process will continue to bring others to Branford he is amazing! More

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Came in to make a purchase and since my family and friends all come see Branford we have received the same great service as them will be back with others and any future cars needed friends all come see Branford we have received the same great service as them will be back with others and any future cars needed More

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