Sam Shtern
Sam Shtern at Kings INFINITI

Sam Shtern | Page 19

Sales/Finance Director

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.6
292 Reviews

Dealership Experience

18 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

4.6

292 Reviews

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292 Reviews of Sam Shtern

October 15, 2019

Dealership Rating
Employee Rating

Truly wonderful experience Maria was by the far the best saleswoman I have ever worked with! She treated me and my husband with the utmost respect and professionalism. I will re More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

October 10, 2019

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Employee Rating

Incredible sales team! Kings Infiniti makes car buying simple and easy with out any of the hassle and reservations that come with buying a new vehicle. This one stop shop ha More

by FrankieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

October 08, 2019

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Employee Rating

So amazing and easy - best experience Have had many different cars - this was by far the best experience! Everyone was knowledgeable, courteous and well prepared. I would recommend this de More

by MarkSpelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

October 05, 2019

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Employee Rating

Bad service SAM & RONNIE IS BAD PEOPLE THEY ARE SCAMMERS THEY TOOK MY MONEY AND TURNED AROUND AND ASKED FOR MORE MONEY THEY ARE BAD SCAMMERS THEY CHECKED MY CREDI More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ronnie Hercules

Oct 14, 2019

Kings INFINITI responded

We had every intention on delivering the vehicle as agreed upon. However and unfortunately the credit score did not meet top tier approval from the lender and the interest rate (money factor) was different on the lease. We meet and exceed all customers expectations ,but unfortunately when the bank Approves a customer on a certain Tier level based on their credit profile we have no control over it. The refund was processed immediately and this review is not accurate because we didn't do anything wrong and followed transparency in explaining all details to the customer.

October 05, 2019

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Employee Rating

Very Proffesional Treated very well and very kind. They made me feel at home and all employees were professional! Dealership was very informative and made sure I was in More

by rodney.bohner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Volchyok , Tim Khorzov

September 24, 2019

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Employee Rating

2019 QX60 with Maria Maria has performed a flawless service for the second Infiniti Lease for us in a row! Superb job, handling all our requests and bringing us the best More

by Irina1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

September 05, 2019

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Employee Rating

Awesome service from the very start Maria was beyond helpful, I felt like family. Walking into the dealer, the receptionist was welcoming. The salespersons attended to me allowing me to More

by RColeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

August 28, 2019

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Employee Rating

Great Place to shop for auto 1000 times better than Acura of Brooklyn, very professional, got insurance and photo inspection for the insurance in less than an hour, will shop agai More

by arkadiy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Khorzov

August 20, 2019

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Employee Rating

Excellence to say the least John Russo and his service manager Dave always handle my car and all issues without question and professionalism. I wouldn’t take my car to any other More

by Miccio44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Russo, Michael Jacovino, Megan Largana, Danny Volchyok, Matthew Raiten , Tim Khorzov, Kristal Mercado, Nelson Morales

August 17, 2019

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Employee Rating

Best lease experience ever! I have been leasing for over 20 years and by far this was the best experience I have ever had!! It was seamless from start to finish no bs run arou More

by djsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Trantino

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