Sam Sierra
Commercial Sales Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
38 Reviews
Write a Review38 Reviews of Sam Sierra
December 04, 2025
Omar was fantastic! Clear communication from start to finish. The technician was great and the video really clarified what service was needed. I would give 10 stars if I Clear communication from start to finish. The technician was great and the video really clarified what service was needed. I would give 10 stars if I could to the entire dealership. More
Other Employees Tagged: Alix Grubbs, Reputation Management, Benzel Admin, Mark Webster, Omar Martinez, Orlando Casale
November 10, 2025
Great dealership with great service/people in general. Overall above and beyond dealership. World class Overall above and beyond dealership. World class More
September 20, 2025
Roger Pauletta, Joe (manager) & Orlando Service Manager are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service dept. can't be beat. Everyone is so friendly, professional & knowledgeable about all things Mercedes ha to offer They should be rewarded! More
Other Employees Tagged: Alix Grubbs, Reputation Management, Benzel Admin, Mark Webster, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Roger Pauletta
August 14, 2025
Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More
Other Employees Tagged: Alix Grubbs, Reputation Management, Benzel Admin, Mark Webster, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita
July 18, 2025
The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More
Other Employees Tagged: Alix Grubbs, Reputation Management, Benzel Admin, Mark Webster, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita
June 06, 2025
My new sprinter box trucks battery was loosing power from day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which was causing the battery to drain. More
Other Employees Tagged: Omar Martinez
May 01, 2025
Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. The service team provided constant updates as to the status of the work being done. More
Other Employees Tagged: Alix Grubbs, Reputation Management, Benzel Admin, Mark Webster, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita
March 31, 2025
This is my first Mercedes car , used to buy BMW. I am very happy that I bought this car now and had exceptional experience with this dealership. All people working here are exceptional, professiona I am very happy that I bought this car now and had exceptional experience with this dealership. All people working here are exceptional, professional and very helpful and you feel like you will buy the car from them in good deal. I am very thankful to all of the people at this dealership.. I will definitely buy another Mercedes and will recommend my friends and relatives too. Keep up good work !! More
Other Employees Tagged: Victor Parra Vazquez , Thomas Tzimoulis
March 30, 2025
Michael was awesome. Very easy to work with and answered any questions i had. The buying process was quick and easy. Looking forward to picking up my new van tomorrow Very easy to work with and answered any questions i had. The buying process was quick and easy. Looking forward to picking up my new van tomorrow More
Other Employees Tagged: Michael Paccione
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
Other Employees Tagged: Alix Grubbs, Reputation Management, Benzel Admin, Mark Webster, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita

