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Sam Waddell

Overview Reviews (688) Inventory (296)

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Sam Waddell

Sam Waddell | Page 31

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

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4.8

688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Overview Reviews (688) Inventory (296)

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

September 17, 2023

Dealership Rating

Employee Rating

The dealership is honest and responsible. They are recommending the correct service to keep my Accord running well. They are not adding unnecessary service, I really appreciate the shuttl They are recommending the correct service to keep my Accord running well. They are not adding unnecessary service, I really appreciate the shuttle to my work and the shuttle back to the dealership. If they would ever stop that shuttle, I would not use that dealership. More

by RON.ROGERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ron, and look forward to your next visit.

September 17, 2023

Dealership Rating

Employee Rating

They have been taking care of my truck since I got it & I have been happy with them the entire time have been happy with them the entire time More

by scottwsandow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen

Sep 18, 2023 -

Honda of Kenosha responded

Scott, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2023

Dealership Rating

Employee Rating

The dealership was nice and clean but the service provider I dealt with was flippant and rude. He seemed quite annoyed that we purchased our vehicle at a different location but were coming to this lo provider I dealt with was flippant and rude. He seemed quite annoyed that we purchased our vehicle at a different location but were coming to this location for service. Honda advertises the ease and convenience of going to any dealership for service so being treated this way was a huge disappointment. I also felt that as a young woman bringing my vehicle in alone, he automatically wrote off anything I said. More

by mshaley96

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Sep 21, 2023 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 15, 2023

Dealership Rating

Employee Rating

Very quick, efficient, and timely. A very professional staff, who take pride in the job of helping clients. A very professional staff, who take pride in the job of helping clients. More

by Jk19

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Sep 15, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 13, 2023

Dealership Rating

Employee Rating

They were very professional and exhibited great customer service skills. I definitely would recommend them to anyone! service skills. I definitely would recommend them to anyone! More

by easemac24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 12, 2023

Dealership Rating

Employee Rating

Easy to schedule with convenient appointment times. Service rep, Sam was very thorough and friendly! Will be back for future service:) Service rep, Sam was very thorough and friendly! Will be back for future service:) More

by Mary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2023 -

Honda of Kenosha responded

It has been a pleasure serving you, Mary. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

September 12, 2023

Dealership Rating

Employee Rating

They offered convenient appointment times. Customer service rep was thorough and very friendly! I will be back for service in the future:) Customer service rep was thorough and very friendly! I will be back for service in the future:) More

by Mary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review, Mary! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 11, 2023

Dealership Rating

Employee Rating

Sam was fantastic! I was visiting my mom from out of town and something was wrong with my CRV. He made time to see me, got back to me with all the issues, and had thing I was visiting my mom from out of town and something was wrong with my CRV. He made time to see me, got back to me with all the issues, and had things all fixed the same day. He was a life saver and I was able to smoothly move my daughter into school. More

by dana_richter2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 12, 2023 -

Honda of Kenosha responded

Thank you, Dana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha for your service needs!

September 11, 2023

Dealership Rating

Employee Rating

fair very friendly had my car ready on time as was promised will come again promised will come again More

by turner2501

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 11, 2023 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

September 10, 2023

Dealership Rating

Employee Rating

Honda of Kenosha and the staff have treated us with respect, professionalism and yet personable behavior since we bought out vehicle. respect, professionalism and yet personable behavior since we bought out vehicle. More

by bc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Graves, Joe Valente , JEREMIAH ROSE

Sep 10, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

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