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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 46

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

September 07, 2022

Dealership Rating
Employee Rating

The service department was ready for me and had the parts I needed on hand. The work was completed more quickly than initially promised and the truck was washed and ready for me in less than 2 hours. This is More

by squamous1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 07, 2022

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

August 26, 2022

Dealership Rating
Employee Rating

Happy, courteous,, and pleasant. I felt relaxed leaving my car in there care. Very good service More

by christopherjarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 26, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department, Christopher! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 25, 2022

Dealership Rating
Employee Rating

Very professional, and honest about what needs to be done. The work is high quality. More

by 2626tjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 26, 2022

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 23, 2022

Dealership Rating
Employee Rating

Staff was friendly and curteous, willing to answer questions. Area very clean. I'm pleased with the multipoint inspection. More

by astalder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Aug 24, 2022

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 20, 2022

Dealership Rating
Employee Rating

My service advisor was courteous and friendly . Explained all service performed. Nice to see customer service alive and well More

by jdjsl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 21, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2022

Dealership Rating
Employee Rating

We had a horrible experience. It took 48 days for our vehicle to get fixed More

by jeffnjenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton

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Aug 24, 2022

Honda of Kenosha responded

Jeff, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 17, 2022

Dealership Rating
Employee Rating

Level of service is excellent as soon as I entered the service department. Sam greeted me and asked what he can helped me with More

by M.McMahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 18, 2022

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam and our team here at Honda of Kenosha.

August 12, 2022

Dealership Rating
Employee Rating

Service was excellent. Rep was very professional and communicated well. Service done on time as scheduled. Very happy More

by med3905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 15, 2022

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

August 10, 2022

Dealership Rating
Employee Rating

The man who helped me was very respectful and answered all the questiins i had for him More

by itlnqt1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , Marc Bardi, JEREMIAH ROSE

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Aug 10, 2022

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 09, 2022

Dealership Rating
Employee Rating

Great service. Happy and friendly. Answer all questions with honest answers. Will definitely go back. More

by jeff@luaustin.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 10, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Jeff. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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