Sam Weisman | Page 133

Sam weisman is awesome ! Not to mention so handsome! His so polite and really cares about what you need. He explains things and is so kind. so polite and really cares about what you need. He explains things and is so kind. More

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Sam helped me out and was very responsive and the service was up to my expectations. I will use Coastal kia services again in the future. was up to my expectations. I will use Coastal kia services again in the future. More

by Bruce.gladden Verified Customer Verified Customer

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They did the necessary service quickly. As always very friendly staff. I have always gone to them for servicing. Never been disappointed. Chairs set up outside for corona virus guidelines friendly staff. I have always gone to them for servicing. Never been disappointed. Chairs set up outside for corona virus guidelines More

by Hummer Verified Customer Verified Customer

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Routine maintenance Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service depa Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service department and Sam was able to work me in the same day. Lounge area comfortable and snacks, water and coffee available. Good experience. More

by DIETRIAW50 Verified Customer Verified Customer

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beautiful new car stopped by thinking showroom closed. it was open and a beautiful blue 2020 forte was waiting for me. great service. Great experience. thank you very stopped by thinking showroom closed. it was open and a beautiful blue 2020 forte was waiting for me. great service. Great experience. thank you very much More

by INTRAVEL15 Verified Customer Verified Customer

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Sam was great! He scheduled my car's service appt quickly and kept me informed of the progress. He was friendly and helpful throughout my visit at the service dept. and kept me informed of the progress. He was friendly and helpful throughout my visit at the service dept. More

by PSMITHNAVA61 Verified Customer Verified Customer

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State Inspection Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ y Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ years and have never been disappointed. Service team is great! More

by Les Verified Customer Verified Customer

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Very disapointed I took my 2013 Ford CMax in for a tune up. When I was dropping my car off, the service associate asked if I wanted my spark plugs changed out. I agree I took my 2013 Ford CMax in for a tune up. When I was dropping my car off, the service associate asked if I wanted my spark plugs changed out. I agreed. When my husband picked up my car, he was given the service receipt. I knew the cost was going to be around $400.00. However, what was not made clear to me was the cost of the parts and labor. To change out 4 plugs it was $200.00. I was gobsmacked! When I called back to speak to the person, I asked him if the cost was correct and he assured me that it was. My husband had also asked the same thing when he picked up the car. I was told that the plugs are expensive. However, not $25.00 a piece expensive! I looked up the part number on my invoice and then checked online for the cost. They run about $8.00 a piece. When I told the gentleman this, he asked me if I was looking at the correct part. I assured him that I was. This is totally ridiculous! I understand that they are running a business and have to pay for things. However, I feel that this is price gouging. And the "tune up" consisted nothing more than a fluid change. The gentleman said that he would credit me the difference between what I had found and what they charged me. So I got a credit of $68.00. I feel like I had the word "stupid" written across my forehead when I walked in. I will NEVER EVER again take my car there. Worst experience ever! If you do get work done here, be sure to ask for an itemized list of costs before you walk out the door. Had I done this, I would have opted for some place else. Please understand that my service tech was only going with what he was given. He was fine. More

by MEME2198 Verified Customer Verified Customer

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Excellence The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in the middle of a pandemic. I won't go anywhere else. More

by JANDA1 Verified Customer Verified Customer

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Service work was quick and customer lounge was comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be completed. Good job, this is why I use Coastal vs. a cheaper aftermarket vendor. More

by NHOLWAY Verified Customer Verified Customer

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