Sam Weisman | Page 37

The service I received was spectacular and in not kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at th kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at this dealership is superb! Sam was on top of everything a customer would like and expect from start to finish he kept me informed and updated on the status and progress as I had a service,inspection and a warranty part being completed and it was done efficiently the whole experience was great! Thanks Kia and thanks Sam. More

by tommyhester181 Verified Customer Verified Customer

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Sam Weisman has been my "go to guy" for the last 4 years, and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncom and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncomfortable, especially after waiting 2 - 3 hours. There's absolutely NO lumbar support in them, after a 2-3 hour wait, my back was killing me!!! More

by SandiSkinn Verified Customer Verified Customer

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The place was clean when I got there to check in. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. More

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Easy to make an appointment. Quick to check in. Estimated time was longer than expected, so they gave me a ride home! They carefully explained all the work and finished when t Quick to check in. Estimated time was longer than expected, so they gave me a ride home! They carefully explained all the work and finished when they promised. I will use them again! More

by annamlehrer Verified Customer Verified Customer

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Good Service Department. They suggest things the inspection found, but are never pushy about it. They suggest things the inspection found, but are never pushy about it. More

by CDDANZI Verified Customer Verified Customer

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The dealership was very clean the employees were very courteous Josh Labron was my salesman he was very helpful courteous Josh Labron was my salesman he was very helpful More

by spankey0 Verified Customer Verified Customer

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Excellent communication and service, as usual. I arrived early for my service appointment and was greeted with a smile by John. Told him what I was there for and was informed my service contract h I arrived early for my service appointment and was greeted with a smile by John. Told him what I was there for and was informed my service contract had expired..........oops on my part. Went over what I wanted done then took my shuttle to loaf while I waited. Had a pleasant conversation with Paul during my shuttle ride. While waiting for my vehicle work I received a call from Sam in the service center. He handled a small snafu at no charge to me, he didn't have to, but he did. This kind of dedication to the customer is what keeps me coming back to Coastal Kia. Was picked back up and dropped off to get my car, more chatting with Paul, great guy. Went in and settled up payment and had a nice conversation with John and Sam, not all car talk but an actual meaningful interaction. I then went over to parts dept and ordered something else. I consider these folks at Coastal Kia a part of my extended family because of the treatment I get on each visit. On a side note, I've conversed with several employees over the years I've dealt with Coastal, since 2017, and the good things they've said about Pat shines a light on the family atmosphere. Anyways, thumbs up on the whole experience. Great job guys. More

by TBrown Verified Customer Verified Customer

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I have always had exceptional service from Coastal Kia. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. More

by HENSONC01 Verified Customer Verified Customer

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There are always many very nice associates ready and willing to assist with any and all questions. willing to assist with any and all questions. More

by ne_fena Verified Customer Verified Customer

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perfect service. easy to do bussines with,wish every dealer had the same attitude thanks again easy to do bussines with,wish every dealer had the same attitude thanks again More

by RDABNEY Verified Customer Verified Customer

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