Sam Williams

This dealership has a well-organized service department and very helpful staff. The wait time was better than promised and the lounge very comfortable.. and very helpful staff. The wait time was better than promised and the lounge very comfortable.. More

by rangledrab Verified Customer Verified Customer

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I received great service from Sam and the service center. Sam was extremely helpful to me. He had to work with a very unhelpful extended warranty company and was able to keep me apprised of the situation eve Sam was extremely helpful to me. He had to work with a very unhelpful extended warranty company and was able to keep me apprised of the situation every step of the way. Sam was professional, polite, and patient. More

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Easy make appointment. Right on time. Friendly staff. Good communication. Forgot the touch up paint. Right on time. Friendly staff. Good communication. Forgot the touch up paint. More

by Frosty Verified Customer Verified Customer

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Very accommodating. Did oil change early so I wouldn't have to return next month. Excellent service. Did oil change early so I wouldn't have to return next month. Excellent service. More

by LTMANN114 Verified Customer Verified Customer

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It was a bit of a scavenger hunt to find the service center. I got lost in the area that I was directed to, but fortunately someone was able to drive in front of me so I could get to the service center. center. I got lost in the area that I was directed to, but fortunately someone was able to drive in front of me so I could get to the service center. Otherwise, everything seemed to be fine. Will this be the place of future services? If so, I will be able to find it by coming in off the road rather than driving all over and back of the place. More

by WB2JBM Verified Customer Verified Customer

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Very friendly, very knowledgeable. The work was done on time. Absolutely no complaints about my experience. The work was done on time. Absolutely no complaints about my experience. More

by CEEERNIE Verified Customer Verified Customer

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Fantastic service and great customer service. I will definitely have all of my service work done at First Team Subaru. I will definitely have all of my service work done at First Team Subaru. More

by hainesbaby2013 Verified Customer Verified Customer

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The absolute best. Both Southern Team and Mark Baker !! Highly Recommend to anyone in need of a car or service !! Both Southern Team and Mark Baker !! Highly Recommend to anyone in need of a car or service !! More

by Wendy Verified Customer Verified Customer

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Friendly people, good service, our go-to service experience. We appreciate the care you are giving our Subaru. experience. We appreciate the care you are giving our Subaru. More

by tinaterry021 Verified Customer Verified Customer

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In for oil change & lube. Worker changed radio station & lost my pre-sets. Had no business even playing my radio. Having drinks & food available is nice. We had received a r Worker changed radio station & lost my pre-sets. Had no business even playing my radio. Having drinks & food available is nice. We had received a recall notice of software update & thought we could get it done with the already scheduled service visit. Was disappointed we couldn't. We're 1.5 hours away & will have to make another trip to fix that. Another disappointment is that you charge for tire rotation. We have never had to pay for that before--Sam's club, Sears, WalMart, & tire stores rotate for free when you buy tires from them. More

by 2WANDBJOHNSON Verified Customer Verified Customer

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