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Sam Williams

Overview Reviews (758) Inventory (645)

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Sam Williams

Sam Williams | Page 2

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

758 Reviews

Overview Reviews (758) Inventory (645)

4.8

758 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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758 Reviews of Sam Williams

August 31, 2026

Dealership Rating

Employee Rating

Yaw always do a wonderful job on my car I love southern team auto service team auto service More

by Lechelle wright

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Troy Brickner, Megan Gartmann, Jennifer Tucker

Sep 01, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2026

Dealership Rating

Employee Rating

It was a job well done and very courteous and helpful staff Done in a very timely manner staff Done in a very timely manner More

by COOKIEANDJETER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Aug 31, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 28, 2026

Dealership Rating

Employee Rating

Quick and easy process getting my vehicle serviced. It was a quick and easy process getting my vehicle serviced. The staff at the Hyundai service department was attentive and very professional. It was a quick and easy process getting my vehicle serviced. The staff at the Hyundai service department was attentive and very professional. More

by J

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Aug 31, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2026

Dealership Rating

Employee Rating

The inspections and diagnostic advice the service people give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. More

by ANDREWSB323

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Alyse Allen, Troy Brickner, Megan Gartmann, Jennifer Tucker

Aug 27, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 22, 2026

Dealership Rating

Employee Rating

I appreciated the prompt, courteous, and efficient attention. I got from Sam and the entire team. They are the best. attention. I got from Sam and the entire team. They are the best. More

by mcilhennyw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Johnson

Aug 25, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 21, 2026

Dealership Rating

Employee Rating

They were really nice And very helpful and explained what they did And told me to come back they did And told me to come back More

by DARLENEGRUBB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Aug 21, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

August 17, 2026

Dealership Rating

Employee Rating

The dealership was fine, but they completely overcharged for services and tried to order us the wrong part. The part we needed cost $100, they tried to charge us $1000. for services and tried to order us the wrong part. The part we needed cost $100, they tried to charge us $1000. More

by sovantse

Verified Customer

Recommend Dealer

Other Employees Tagged: Sam Williams

Aug 20, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're sorry to hear about the issues with the service charges and part order. Please reach out to us at socialVRAHY@southernteam.com with your contact details so our management can follow up. We strive for transparency and quality in our services.

August 11, 2026

Dealership Rating

Employee Rating

The Hyundai Service department in Southern Team consistently provided me with exceptional service. Mr. Sam Williams was very meticulous, courteous, and friendly throughout the service of my vehicle consistently provided me with exceptional service. Mr. Sam Williams was very meticulous, courteous, and friendly throughout the service of my vehicle. More

by TBHARKA14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Aug 12, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2026

Dealership Rating

Employee Rating

Unable to contact without physically making trip to dealership Your messaging services and no reply setup caused me to sell my vehicle to escape. dealership Your messaging services and no reply setup caused me to sell my vehicle to escape. More

by Jayknife

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Aug 12, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 06, 2026

Dealership Rating

Employee Rating

Okay Done Okay My experience has been good. I will miss driving my Santa Fe. I will miss driving my Santa Fe. More

by Brownieclagy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Aug 07, 2026 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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