Sam Yates
Sam Yates at Toyota Marin

Sam Yates

Direct Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

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5 Reviews
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5 Reviews

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Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

French French

Employee Video

5 Reviews of Sam Yates

March 01, 2020

Dealership Rating
Employee Rating

George was straightforward, honest, and very helpful. He answered all my questions and guided me through the car buying process with ease. Everyone at Toyota Marin was nice and they even let me bring my dog More

by Roddy Heckelman
Recommend Dealer
Yes

Other Employees Tagged: George Tenido , Colt Davis

Mar 01, 2020

Toyota Marin responded

Roddy, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that George treated you with the respect you deserve. Congratulations on your car! If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 29, 2019

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Employee Rating

Best car buying experience ever! Victor was so welcoming and considerate of us. He took us to see the car we were interested in and spent a lot of time explaining the features and ad More

by Sharon D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Diaz , Joshua

Apr 01, 2019

Toyota Marin responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Victor and the rest of the Toyota Marin team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 27, 2019

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Employee Rating

Great car buying experience! Great buying experience! Salesman George Tenido was very helpful and quick to respond to all my questions! Got the car I wanted at the price I wanted! More

by amarc57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Ural, George Tenido , Eric Truong , Ren Briones, Tyler Toler

Apr 01, 2019

Toyota Marin responded

Thanks for the great feedback! We're very happy that George was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Thank you, Diana Kennedy - General Manager - 415.257.4343

February 15, 2019

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Toyota of Marin Rocks! 3rd transaction; New car, used car, leasing. The entire process was amazing, w/no pressure, which reflects highly on Dealer, its high standards, and More

by Happy Custumer, Diana 3019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Diana Kennedy , Jim Hughes, David Reuter 6 stars.

Feb 19, 2019

Toyota Marin responded

Diana, Your continued business is greatly appreciated and it has been a pleasure working with you. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 25, 2018

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Employee Rating

Great Experience It was a wonderful experience purchasing our new Rav4 at Toyota Marin. Sam Yates was kind, patient, and knowledgable. He made the experience smooth More

by Rav4_Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2018

Toyota Marin responded

Thanks for the wonderful review. Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your recommendation and hope you'll keep in touch for your future auto needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343