Keith Ural
Keith Ural at Toyota Marin

Keith Ural

Direct Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

not yet
rated
140 Reviews

I am raised in New Orleans and moved to Marin at 27 and never left. I have raised 4 children with the same wife of many years and I believe that because a car or truck will mostly depreciate faster than anything else we put money into, it pays to get into the philosophical conversation of "how much car do I need and care about and what will it cost me". I've led this dealership in sales these last 11 years and have Finance and Managerial experience during my stay at Toyota Marin (the only dealership I've ever worked at.)

not yet
rated

140 Reviews

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Dealership Experience

16 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Specialties & Trainings

Finance, Hybrids, Tacomas, everything Toyota

140 Reviews of Keith Ural

June 15, 2020

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Purchased a new car, everything went smoothly. I had trouble with mats, but everything got resolved pretty fast. Personally I would recommend other people to purchase car here. More

by Sergey
Recommend Dealer
Yes
Jun 17, 2020

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

March 09, 2020

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Keith and all the people at toyota marin are so wonderful. Can't say enough great things about my experience. Keith wasn't pushy and didnt fluff anything up. He showed me he really cares about his More

by seangoessnowboarding
Recommend Dealer
Yes
Mar 10, 2020

Toyota Marin responded

At Toyota Marin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 07, 2020

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I had a great experience at Toyota of Marin. This organization is about building trust and community and is a great place to buy a car. More

by Gretchen.jupe
Recommend Dealer
Yes
Mar 08, 2020

Toyota Marin responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 22, 2020

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Keith was amazing at looking into the best options for me and making the whole process as smooth as possible. The best car buying experience so far. Thank you! More

by laura.hirca
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger

Feb 23, 2020

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kieth was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 15, 2020

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I had a great experience at Toyota marin. Keith Ural found me the best car! It’s the second one I’ve purchased at Toyota marin. They made the process super easy and Keith helped me put on my roof racks. More

by alkleinbacker
Recommend Dealer
Yes
Feb 18, 2020

Toyota Marin responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 05, 2020

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Keith is wonderful, incisive and knowledgeable. He made my car buying experience a joy. Thank you Keith. I would certainly recommend working with Keith to others. More

by rebeccagoldfarb
Recommend Dealer
Yes

Other Employees Tagged: Colt Davis

Feb 06, 2020

Toyota Marin responded

Hello Rebecca and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keith was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 01, 2020

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Keith worked with my limited budget and time constraints. He was beyond helpful and supportive. He is honest and took the time with me to make sure I had the perfect car for my needs. I couldn’t recommend hi More

by shannonstirone
Recommend Dealer
Yes
Feb 04, 2020

Toyota Marin responded

Hello Shannon and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keith was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 31, 2020

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Keith Ural helped me find the right vehicle for my lifestyl. Keith really helped me find the best vehicle for my lifestyle. I have 4 dogs and I live in a rural area. I needed a safe and dog friendly vehicle fo More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 04, 2020

Toyota Marin responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Keith and the rest of the Toyota Marin team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 24, 2020

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Keith was very helpful and patient. He let me drive the cars immediately before talking about prices and he didn’t force the cars on me like I’ve felt at other dealerships. More

by Mileswhelan
Recommend Dealer
Yes
Jan 27, 2020

Toyota Marin responded

Thank you for your great review, Miles! We're glad to have Keith on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 27, 2019

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Beyond words with how happy I am with my experience with Toyota Marin, especially salesman Keith and Cathie within Finance. I would suggest to everyone. More

by Kbaumsteiger
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger

Dec 27, 2019

Toyota Marin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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