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Samantha Baker
Samantha Baker at Spitzer Acura

Samantha Baker

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

Contact Me
4.8
16 Reviews

Dealership Experience

11 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English English

4.8

16 Reviews

Write a Review

16 Reviews of Samantha Baker

December 08, 2025

Dealership Rating
Employee Rating

Always goes above and beyond Always receive quick and satisfactory service from the service department More

by LJPOTTS727
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Dec 08, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

December 01, 2025

Dealership Rating
Employee Rating

She guided me through some technical. asprcts of.my car in hopes of resolving the situation. I had immediate service ice after .y car got started and I arrived. More

by O7SCROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2025

Dealership Rating
Employee Rating

Dealer worked with on short notice to get my car in and serviced at a time that worked for me More

by TRAVISSTOUT
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Nov 20, 2025

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

November 19, 2025

Dealership Rating
Employee Rating

Dealer worked with on short notice to get my car in and serviced at a time that worked for me More

by TRAVISSTOUT
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Nov 20, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2025

Dealership Rating
Employee Rating

I'm waited 90 minutes for them to tell me my child door lock was on. More

by dwk1111
Recommend Dealer
No

Other Employees Tagged: Samantha Baker

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Nov 03, 2025

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 25, 2025

Dealership Rating
Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2025

Dealership Rating
Employee Rating

Excellent service all the way around! Even the parts department personnel were responsive and exceptional. More

by PWOOD2
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Oct 22, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2025

Dealership Rating
Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Dealership Rating
Employee Rating

The service department always provides exceptional service (customer/repairs). The employees are extremely knowledgeable and strive to make my experience the best possible. More

by dslamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Report | Print
Oct 14, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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