Samantha Hanlein
Samantha Hanlein at Salerno Duane Ford

Samantha Hanlein | Page 2

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

Contact Me
4.9
67 Reviews
4.9

67 Reviews

Write a Review

67 Reviews of Samantha Hanlein

February 11, 2026

Dealership Rating
Employee Rating

The dealership is very professional and is very considerate of their customers and always make sure the vehicle is fixed so you are not coming back for the same problem over and over again. More

by jerryfyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Salerno Duane Ford responded

We’re glad to hear you’ve had such a reliable experience with us! It’s important to us to provide thorough service and make sure your vehicle is taken care of the first time. We appreciate your trust and feedback!

January 14, 2026

Dealership Rating
Employee Rating

Samantha and the team at Salerno Duane Ford are always very helpful taking care of all of my Family members Fords. More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Salerno Duane Ford responded

We’re happy to hear Samantha and the team consistently take great care of your family’s Fords! It’s always our goal to provide helpful and reliable service, and we appreciate your continued trust.

December 31, 2025

Dealership Rating
Employee Rating

As usual, honest and friendly service from this dealer. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. More

by willprip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Salerno Duane Ford responded

Thank you for your continued loyalty! We’re grateful for the opportunity to care for all of your vehicles and are glad our team consistently provides an experience you can rely on. Your support means a great deal to us, and we look forward to serving you for many years to come.

December 30, 2025

Dealership Rating
Employee Rating

They are always very helpful and accommodating. I can trust them with my car and any issues I have. . More

by cpaternoster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Salerno Duane Ford responded

Thank you for the great feedback! We’re so glad to hear you feel comfortable trusting us with your vehicle and that our team has been helpful and accommodating. That trust means a lot to us, and we’re always here whenever you need assistance.

December 04, 2025

Dealership Rating
Employee Rating

Extremely knowledgeableand very good at explaining repairs needed and what's recommended. Very helpful and great customer service. More

by JECKERT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

November 17, 2025

Dealership Rating
Employee Rating

Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2025

Dealership Rating
Employee Rating

Heather and the entire service team were a delight. Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ More

by LLLGARAYUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2025

Dealership Rating
Employee Rating

Smooth service experience, from scheduling to loaner to service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. More

by choi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2025

Dealership Rating
Employee Rating

Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m More

by LJMELOY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Carrie Howard

October 13, 2025

Dealership Rating
Employee Rating

We have been Salerno Duane customers for several years as we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyo More

by MaverickLuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
2
...

Dealership Inventory (141 Vehicles)

used 2023 Ford Bronco Sport car, priced at $26,875
2023 Ford Bronco Sport
used
ALTO BLUE exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $60,558
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $35,218
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2019 MINI Convertible car, priced at $20,898
2019 MINI Convertible
used
ORANGE exterior
Automatic
Front-wheel Drive
new 2026 Ford Explorer car, priced at $42,623
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
used 2026 Ram 2500 car, priced at $48,775
2026 Ram 2500
used
Silver Zynith exterior
Automatic
Four-wheel Drive