Samantha Hanlein
Samantha Hanlein at Salerno Duane Ford

Samantha Hanlein | Page 2

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Samantha Hanlein

December 04, 2025

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Employee Rating

Extremely knowledgeableand very good at explaining repairs needed and what's recommended. Very helpful and great customer service. More

by JECKERT18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

November 17, 2025

Dealership Rating
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Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

Dealership Rating
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Heather and the entire service team were a delight. Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ More

by LLLGARAYUA
Service Price Transparency
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Recommend Dealer
Yes

November 07, 2025

Dealership Rating
Employee Rating

Smooth service experience, from scheduling to loaner to service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. More

by choi13
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Recommend Dealer
Yes

October 30, 2025

Dealership Rating
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Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m More

by LJMELOY77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Carrie Howard

October 13, 2025

Dealership Rating
Employee Rating

We have been Salerno Duane customers for several years as we have a Chrysler as well. It saddens me but this was the first pleasant experience we ever had with a service department at SD. Samantha and everyo More

by MaverickLuke
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2025

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Everyone was very accommodating as I had a Dr appointment I had and they helped me get put on tome More

by MARYCHIERA
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Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

Salerno Duane and their staff provide excellent service for me in my car. My recent schedule maintenance was performed timely as promised.. More

by Tom Ucko
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Recommend Dealer
Yes

October 01, 2025

Dealership Rating
Employee Rating

Samantha & Heather are very helpful. My new maintenance team. Very curteous & friendly . Ill be back More

by SUNSHINE78.EB@gmail.com
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Recommend Dealer
Yes

August 15, 2025

Dealership Rating
Employee Rating

Carrie did a spectacular job finding the best alternatives to address the needs. She invested quite a bit of time to review them with me. In these days of disinterested service personnel she is More

by DACKOW
Service Price Transparency
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Recommend Dealer
Yes
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