Samantha Jordan
Samantha Jordan at Advantage Chevrolet of Bolingbrook
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Samantha Jordan | Page 2

Service Advisor

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.8
502 Reviews

I am a Service Consultant for Advantage Chevrolet of Bolingbrook. I decided I wanted to work in the auto industry when I was in high school, A.A. Stagg High School. I am from Hickory Hills but now live in Plainfield and attended Moraine Valley Community College. I have been in the auto industry for twenty three years and eleven years with Advantage. I have received Service Consultant Top Honors from 2010-2019 and completed the Volkswagen Fast Track Technician Training Program in 1999. I have just recently received the General Motors Mark of Excellence Achievement for Certified Top Performer for outstanding product knowledge and customer service. I am also a 2019 Certified Technology Expert Service and a 2010-2019 Certified Service Consultant.

Dealership Experience

15 yrs, 3 mos

Industry Experience

26 yrs, 9 mos

4.8

502 Reviews

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502 Reviews of Samantha Jordan

April 19, 2024

Dealership Rating
Employee Rating

They have great service department Always very through Always keeps you informed of the progress of your service More

by SLB0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Advantage Chevrolet of Bolingbrook responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, John Fischer | General Manager | 630-226-3905

April 18, 2024

Dealership Rating
Employee Rating

Very polite, honest, and trustworthy. I came in with a rattle during idle and acceleration, thought it was coming from the cat. She had her techs test drive the truck a few times to ensur More

by dgroenwoldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Fischer | General Manager | 630-226-3905

April 16, 2024

Dealership Rating
Employee Rating

She answered all my questions and made sure I was updated often. She did an awesome job! More

by grossichkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Hosek

Apr 18, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. Sincerely, John Fischer | General Manager | 630-226-3905

April 15, 2024

Dealership Rating
Employee Rating

Their service teams is wonderful. Very friendly and prompt. Video inspections they send are great More

by NOESIBAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doc Dockery, Tim Hosek

Apr 17, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for this wonderful feedback! I am happy to hear how our staff helped you and I will be sure to let them know of your kind words. Take care and have a great day! Sincerely, John Fischer | General Manager | 630-226-3905

April 14, 2024

Dealership Rating
Employee Rating

I scheduled an appointment for an oil change and everything went well. They inspected the car and sent a link to watch a video of the inspection process, which was a nice touch. Thanks! More

by danyon.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Montgomery, Tim Hosek

Apr 16, 2024

Advantage Chevrolet of Bolingbrook responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, John Fischer | General Manager | 630-226-3905

April 11, 2024

Dealership Rating
Employee Rating

I did this once already maybe I'll receive two gift cards since I came in for service twice in two weeks. Chad was great each time I came in. More

by ladylois717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad

Apr 12, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your great review! I am glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Fischer | General Manager | 630-226-3905

April 11, 2024

Dealership Rating
Employee Rating

I really appreciate the advantage scheduling process. Before my appointment they confirmed I was still going to make it. In and out service I waited for my oil changed no more then 1 hour More

by D Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Advantage Chevrolet of Bolingbrook responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, John Fischer | General Manager | 630-226-3905

April 10, 2024

Dealership Rating
Employee Rating

Very polite, always friendly, professional, I love coming there. Other dealers are closer to me I like this one. I love that they have the coupon specials. More

by ladylois717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad

Apr 12, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your great review! I am glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Fischer | General Manager | 630-226-3905

April 06, 2024

Dealership Rating
Employee Rating

I was very pleased that they did maintenance on my transmission. That is what failed on my last few vehicles (all Fords). I would rather maintain it than replace it. More

by alice.cisna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Advantage Chevrolet of Bolingbrook responded

It is wonderful to hear that our team was able to provide you with a great experience, Alice! We appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Fischer | General Manager | 630-226-3905

April 04, 2024

Dealership Rating
Employee Rating

Samantha was great, but my driver's side side door was dented at some point. More

by SCHMONKA1
Recommend Dealer
No
Apr 05, 2024

Advantage Chevrolet of Bolingbrook responded

I appreciate you taking the time to let me know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to me and I would like to learn more. Please contact me so I can address and remedy your concerns. Sincerely, John Fischer | General Manager | 630-226-3905

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