Samantha Loganchuk

Follow up was very poor. I brought in my car in late November. Was told a part was needed and I would be contacted when it arrived in about a week. I never heard back. Fo I brought in my car in late November. Was told a part was needed and I would be contacted when it arrived in about a week. I never heard back. Followed up in about three weeks and never got a reply. Followed up again in January with no reply. Called back third time and spoke with a different agent who was finally able to schedule the repair. More

by TIMVERTOVEC Verified Customer Verified Customer

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Very well run and accommodating facility. The technician was very knowledgeable and found a very nuanced issue with my car that impacted drivability. Jean Carlo at the desk was thorough and The technician was very knowledgeable and found a very nuanced issue with my car that impacted drivability. Jean Carlo at the desk was thorough and made sure the process was comfortable and had minimal impact on my vacation time while there. More

by HAITCAO Verified Customer Verified Customer

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The Audi dealership delivers a clean, modern experience from start to finish. The service department and showroom reflects the brand’s premium and stylish feel. Staff are professional, knowledgeable, and r from start to finish. The service department and showroom reflects the brand’s premium and stylish feel. Staff are professional, knowledgeable, and respectful of your time, making the entire process smooth and stress-free. From the first impression to delivery, and to service, everything feels efficient, polished, and customer-focused. A great place to experience the Audi brand. More

by Zakr Verified Customer Verified Customer

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What can I say, Anna is the BEST! No complaints from me. She is kind and helpful. No complaints from me. She is kind and helpful. More

by GFZAMBRANO Verified Customer Verified Customer

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Samantha Loganchuk and the Audi Service Team are stellar! This is my third Audi and Audi Fort Lauderdale's service team makes maintaining them a pleasure. I had an emergency tire issue and they got my tire This is my third Audi and Audi Fort Lauderdale's service team makes maintaining them a pleasure. I had an emergency tire issue and they got my tire replaced and me back on the road in record time, they truly are a great service team! More

by PCLFTL Verified Customer Verified Customer

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Great service they get the job down fast I recommend going there great place A 👍 going there great place A 👍 More

by joeltineo130 Verified Customer Verified Customer

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He was very kind and professional, and concern, plight, made me feel that the is in good hands. made me feel that the is in good hands. More

by ANTHONY.FULWOOD51 Verified Customer Verified Customer

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Car was evacuated and parts for the doors were needed and apparently ordered but couple weeks went by and still no information from her apparently ordered but couple weeks went by and still no information from her More

by MA54450 Verified Customer Verified Customer

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I had an excellent experience at this dealership. The staff was friendly, professional, and genuinely helpful throughout the entire process. They answered all my questions, made everything easy to un The staff was friendly, professional, and genuinely helpful throughout the entire process. They answered all my questions, made everything easy to understand, and never made me feel pressured. The process was smooth from start to finish, and I am very happy with my new Audi. I would highly recommend this dealership to anyone looking for great service and a positive car-buying/leasing experience. Thank you! RZ More

by Zakr Verified Customer Verified Customer

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The scheduling process is easy and user friendly. The gentleman who greeted me on arrival was nice. Samantha was very efficient and listened well. The video I received was also nice and informative. The gentleman who greeted me on arrival was nice. Samantha was very efficient and listened well. The video I received was also nice and informative. I would have liked to have had more conversation after the service was completed but Samantha was away from her desk. The representative who completed the transaction and charge was nice also. I purchased a service package so maybe I don’t know how much I would have owed without that. That could be made more easy to understand, I know service is expensive but I was promised savings yet I had to pay for tire rotation even though I bought the wheel and tire protection as well so that was disappointing. Otherwise my first experience at your dealership was positive! More

by RHHOOPER56 Verified Customer Verified Customer

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