Samantha Masuguchi | Page 2

I have had only Great Customer Service from Cameron, he is knowledgeable, communicative, and IMO takes really good care of his customers, which has been my personal experience. He’s pleasant and outgoing a is knowledgeable, communicative, and IMO takes really good care of his customers, which has been my personal experience. He’s pleasant and outgoing and very helpful! Would highly recommend Gosch Temecula Service team to anyone who has the need! Clean and efficient dealership! More

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Everything went well in service and even exceeded my expectations. I highly recommend Gosch Ford. expectations. I highly recommend Gosch Ford. More

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I LOVE THIS DEALERSHIP everyone is so helpful and kind Lots of hard workers and very good people Lots of hard workers and very good people More

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Gosch Ford has been servicing my 2013 F150 since I purchased it new back in April 2014. I have always received outstanding customer service from Samantha Masuguchi or Kenn Olson. They both are very k purchased it new back in April 2014. I have always received outstanding customer service from Samantha Masuguchi or Kenn Olson. They both are very knowledgeable, informative, professional and friendly. I also appreciate Rachelle Long who manages the service department. Thank you Team Gosch. More

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Cameron always provides 5 star service and is so easy to work with! Samantha the maintenance service gal is great too. A nice team. work with! Samantha the maintenance service gal is great too. A nice team. More

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There was no communication on what was wrong with my vehicle. I had an appointment at 9AM on Wednesday to drop it off and the service writer said I would be contacted around lunch time. I was never cont vehicle. I had an appointment at 9AM on Wednesday to drop it off and the service writer said I would be contacted around lunch time. I was never contacted about what they were fixing on my vehicle and the next time I heard from them was on Friday at around 4pm. No explanation as to what they fixed. How much it cost. No information. They just said the car was ready. Even when I dropped off the car the service writer seemed annoyed at any question I had. I will be finding another ford dealership for service. More

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I had the best experience at Ford. The team was super helpful, got my car fixed quickly, and kept me updated the whole time. Everyone was professional and made the process easy and str The team was super helpful, got my car fixed quickly, and kept me updated the whole time. Everyone was professional and made the process easy and stress free. Definitely appreciate the great service! More

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Came in for minor service. The employees always make me feel welcome. Highly recommend this dealetship The employees always make me feel welcome. Highly recommend this dealetship More

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As always Sam and Gosch Ford did and amazing job. Had to get my Edge ready for a 2000 mile trip service went flawless. Thanks Sam. Had to get my Edge ready for a 2000 mile trip service went flawless. Thanks Sam. More

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Samantha is the best advisor she always keeps me informed on what’s going on with my vehicle and is always friendly and professional wouldn’t want to see anyone else on what’s going on with my vehicle and is always friendly and professional wouldn’t want to see anyone else More

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