Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 2

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
470 Reviews
5.0

470 Reviews

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470 Reviews of Samantha Masuguchi

August 29, 2026

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Employee Rating

Samantha was absolutely wonderful to work with! She was friendly, professional, and kept me updated throughout the entire service process. She made everything easy and made sure I understood what w More

by wortheymama
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gino Tulimero, MICHAEL STIRRAT

Aug 29, 2026

Gosch Ford Temecula responded

Knowing that Samantha kept you informed and made the service on your Ford Mustang easy is rewarding. Hearing you’ll ask for her next time and that you highly recommend her means a lot to our service department. We look forward to welcoming you back! Jason Noble General Manager

August 28, 2026

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Brought my 2020 ford edge in for service and ac not blowing cold. Samantha was very helpful and got me back on the road in. No time. Thanks Gosch Ford. More

by Kak8885
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Knowing the air conditioning in your Ford Edge is blowing cold again and that we got you back on the road so quickly is rewarding. Hearing your praise for Samantha’s help means a lot to our service team. Jason Noble General Manager

August 28, 2026

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Employee Rating

Cameron helped me with all the work on my f150 and Sam helped ring me up and answer all my questions More

by Thenextbiggiesnalls
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Aug 29, 2026

Gosch Ford Temecula responded

It’s great to hear Cameron handled all the service on your Ford F-150 and Samantha was there to help with checkout and answer all your questions. Hearing that you felt well taken care of means a lot to our service team. Jason Noble General Manager

August 28, 2026

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I brought my truck to Ford for a routine oil change and to inspect for oil leaks. Samantha the service advisor, was fantastic. She explained the issue clearly without using confusing jargon and sent a digi More

by Brian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Your feedback about Samantha’s clear explanations and the digital inspection report highlights our service department’s commitment to transparency. Our team is pleased we could take care of the oil change and leak inspection on your Ford F-350. Jason Noble General Manager

August 28, 2026

Dealership Rating
Employee Rating

Gosch Ford Temecula Team has an awesome service department Rachelle and her team is simply the best. They truly are the best of the best. Thank you Gosch Ford More

by Dreamer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 28, 2026

Gosch Ford Temecula responded

Knowing our service department impressed you and earned a five-star rating means a lot to us. We’re glad Rachelle and her team provided such outstanding care for your Ford F-150. Jason Noble General Manager

August 28, 2026

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Employee Rating

Excellent service amazing staff very happy with the service provided always be happy to come back thank you. More

by Sparklepoolnspa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Quintero

Aug 28, 2026

Gosch Ford Temecula responded

Thank you for the five-star rating. We’re thrilled you were happy with the service on your Ford Ranger and that our staff made your visit positive. Jason Noble General Manager

August 20, 2026

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Employee Rating

Brought my truck in for some warranty stuff and it was done in a timely manner. Thank you Gosch More

by Ninaarredondo49
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Aug 20, 2026

Gosch Ford Temecula responded

Our service department was glad to complete the warranty work on your Ford F-150 Hybrid promptly. Hearing that it met your timeline means a lot to us. Jason Noble General Manager

August 13, 2026

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Getting my truck serviced here is always a pleasant experience. My truck stops like a Ford again - the brakes will throw you through the windshield if you’re not careful. More

by JoeShootsHeScores
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Aug 17, 2026

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

July 31, 2026

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Employee Rating

I got all my smogs done at this dealership and they have always been on time with me waiting. This team of advisor and techs really know how to make it happen More

by stirratt1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Jul 31, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Ford F-250’s smog tests. We’re glad Cameron and our technicians consistently keep you on schedule. We appreciate your loyalty and look forward to helping again. Jason Noble General Manager

July 30, 2026

Dealership Rating
Employee Rating

Cameron and his team is absolutely amazing, they always do such a great job is great. More

by Vickieswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson

Jul 30, 2026

Gosch Ford Temecula responded

Thank you for praising Cameron and his team. We’re thrilled they delivered excellent service on your Ford. We appreciate your five-star rating and look forward to serving you again. Jason Noble General Manager

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