Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 2

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
475 Reviews
5.0

475 Reviews

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475 Reviews of Samantha Masuguchi

September 08, 2026

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Employee Rating

I’ve always had a good experience with gosch ford servicing my vehicles . The staff are friendly , professional and knowledgeable, Joseph B. My advisor keeps me up to date on everything. Thank you st More

by Gmanr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

Gosch Ford Temecula responded

Keeping you informed every step of the service is central to how our service department operates. We’re glad our staff’s expertise and friendly approach made your experience enjoyable. Our team is pleased we could keep you updated on your Bronco Sport, and hearing your kind words about Joseph means a great deal to us. Jason Noble General Manager

Sep 09, 2026

Gmanr03 responded

Thank you to all of your staff that works there at Gosch Ford Temecula. All of them are very helpful and professional , from the front line to the mechanics that works in the back rarely seen . Thanks to their service n hard work!

August 30, 2026

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Employee Rating

As per usual, Gosch Ford in Temecula and the Service Department are excellent..My service writer is Samantha..I’ve had many service writers at many dealerships..Samantha is the best I’ve ever had.. More

by rockinron46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Gosch Ford Temecula responded

Knowing that Samantha has been the best service writer you’ve ever had means a great deal to our service department. Thank you for trusting us with the service of your Ford Expedition. Jason Noble General Manager

August 29, 2026

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Employee Rating

Brought my Mach E in for a problem with the adaptive cruise. Sam was great as always. They were able to find the problem and repair it with a reprogram. Great job Sam and Gosch Ford. More

by ONEADDICTED
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Aug 29, 2026

Gosch Ford Temecula responded

Our service department was pleased to diagnose and reprogram your Ford Mustang Mach-E’s adaptive cruise control to correct the issue. Hearing that Samantha was great as always means a lot to our service team. Jason Noble General Manager

August 29, 2026

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Sam the service advisor was great. She explained things well to me and got my vehicle ready quickly. More

by Gino
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Thank you for the five-star rating! We’re glad Samantha could explain everything clearly and get your Bronco ready so quickly. Jason Noble General Manager

August 29, 2026

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Employee Rating

This is a great dealership to have my vehicle's service done, even my none ford vehicle More

by ignacio
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

We’re glad you trust us to service your Hyundai Tucson, even though it’s not a Ford. Hearing you consider us a great dealership for all your maintenance needs means a lot to our team. Jason Noble General Manager

August 29, 2026

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Samantha was absolutely wonderful to work with! She was friendly, professional, and kept me updated throughout the entire service process. She made everything easy and made sure I understood what w More

by wortheymama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gino Tulimero, MICHAEL STIRRAT

Aug 29, 2026

Gosch Ford Temecula responded

Knowing that Samantha kept you informed and made the service on your Ford Mustang easy is rewarding. Hearing you’ll ask for her next time and that you highly recommend her means a lot to our service department. We look forward to welcoming you back! Jason Noble General Manager

August 28, 2026

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Employee Rating

Brought my 2020 ford edge in for service and ac not blowing cold. Samantha was very helpful and got me back on the road in. No time. Thanks Gosch Ford. More

by Kak8885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Knowing the air conditioning in your Ford Edge is blowing cold again and that we got you back on the road so quickly is rewarding. Hearing your praise for Samantha’s help means a lot to our service team. Jason Noble General Manager

August 28, 2026

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Employee Rating

Cameron helped me with all the work on my f150 and Sam helped ring me up and answer all my questions More

by Thenextbiggiesnalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Aug 29, 2026

Gosch Ford Temecula responded

It’s great to hear Cameron handled all the service on your Ford F-150 and Samantha was there to help with checkout and answer all your questions. Hearing that you felt well taken care of means a lot to our service team. Jason Noble General Manager

August 28, 2026

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Employee Rating

I brought my truck to Ford for a routine oil change and to inspect for oil leaks. Samantha the service advisor, was fantastic. She explained the issue clearly without using confusing jargon and sent a digi More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2026

Gosch Ford Temecula responded

Your feedback about Samantha’s clear explanations and the digital inspection report highlights our service department’s commitment to transparency. Our team is pleased we could take care of the oil change and leak inspection on your Ford F-350. Jason Noble General Manager

August 28, 2026

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Employee Rating

Gosch Ford Temecula Team has an awesome service department Rachelle and her team is simply the best. They truly are the best of the best. Thank you Gosch Ford More

by Dreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Gosch Ford Temecula responded

Knowing our service department impressed you and earned a five-star rating means a lot to us. We’re glad Rachelle and her team provided such outstanding care for your Ford F-150. Jason Noble General Manager

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