Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 20

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

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490 Reviews of Samantha Masuguchi

January 17, 2025

Dealership Rating
Employee Rating

Sam is very friendly and knowledgeable. She was honest and courteous my vehicle service, repair. More

by Raidersfan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and our team, and we look forward to working with you again. Jason Noble General Manager

January 17, 2025

Dealership Rating
Employee Rating

Great service! Cameron helped me out greatly and kept me informed about my vehicle status. More

by Rabbit14707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Jan 18, 2025

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

January 11, 2025

Dealership Rating
Employee Rating

Samantha at Gosch Ford Temecula is the best! She made sure everything was taken care of and truly cares about her customers. More

by mbonilla824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Samantha was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

January 08, 2025

Dealership Rating
Employee Rating

Great and friendly service. Nina and Samantha was very knowledgeable, helpful, and expedient in setting up my appointment and diagnosing my vehicle's issue. They communicated wh More

by KDeWittie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Arredondo

Jan 09, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words for Nina and Samantha, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

January 06, 2025

Dealership Rating
Employee Rating

Gosch Ford of Temecula has taken so many things into consideration and that overall consideration makes them a BEST DEALER! Their staff, from folks in the Drive, to drivers (like Stephen Parrot in parti More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long, Joseph Britton, Stewart Economos, Daniel Mantel , Stephen Parrot, a driver who has picked up my Bronco Sport and delivered it to Dealership

Jan 06, 2025

Gosch Ford Temecula responded

Alice, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen, Joseph, and our team, and we look forward to working with you again. Jason Noble General Manager

January 01, 2025

Dealership Rating
Employee Rating

My last experience was very wonderful. I highly recommend working with service advisor Samantha. She great with customers More

by ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 31, 2024

Dealership Rating
Employee Rating

Kenn and Sam are the beat! Amazing service will definitely return! Thank you so much! More

by Joeyfishes25
Recommend Dealer
Yes
Jan 02, 2025

Gosch Ford Temecula responded

Thank you, Joey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 31, 2024

Dealership Rating
Employee Rating

This is my go to when it comes to all my service needs Samantha always take great care of me she is always very professional and keeps me in the loop while my truck is in for service More

by Pricemark634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

December 30, 2024

Dealership Rating
Employee Rating

Samantha in service rocks she is always attentive and upfront honest absolutely love her. Highly recommend her More

by Cheyeluv24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 23, 2024

Dealership Rating
Employee Rating

Sam was fantastic in helping me with what I needed! I will definitely recommend to friends and family! And Phyllis! More

by Ranger guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Gosch Ford Temecula responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

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