Dealership Experience
6 yrs
483 Reviews
Write a Review483 Reviews of Samantha Oliphant
February 13, 2025
Went for an oil change The service was fast and complete. The offered to wash my truck but I declined because it was going to rain the next day. The offered to wash my truck but I declined because it was going to rain the next day. More
Other Employees Tagged: Gavynn Norris
February 11, 2025
It keeps resubmitting the same form. Place was great. Clean and friendly. Very helpful - terrific fast service. Place was great. Clean and friendly. Very helpful - terrific fast service. More
Other Employees Tagged: Riana Eison was super helpful and friendly while I waited.
February 10, 2025
She was really helpful she went above and beyond i will be coming back again be coming back again More
Other Employees Tagged: Bryan Buckhanan, Carlos Sandate, Jarrett Abel, Mike Belew
February 06, 2025
Our vehicle service was taken care of in a very timely manner after all of the parts finally arrived, and all staff were friendly and courteous. We had a delay because some parts were being sent by Car Sh manner after all of the parts finally arrived, and all staff were friendly and courteous. We had a delay because some parts were being sent by Car Shield Warranty Department and they were not as timely as hoped for. More
February 05, 2025
Easy to get service appointments, they are always ready for your car and the service lounge is spacious and comfortable. My service advisor, Samantha Oliphant is pleasant and knowledgeable. for your car and the service lounge is spacious and comfortable. My service advisor, Samantha Oliphant is pleasant and knowledgeable. More
February 02, 2025
I continue to come to James Wood for my vehicle maintenance needs. The service department has always been accommodating. maintenance needs. The service department has always been accommodating. More
Other Employees Tagged: Jarrett Abel, Gavynn Norris, Taylor Adams , Jared Laska
February 01, 2025
My car was diagnosed with damage carburator due to accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With a surprising text early Monday morning that car was ready. Problems They didn’t remove water from wheel well. If we wouldn’t have checked it would have damaged carburetor again. Next, as I was driving home I can hear a scraping sound coming from front of vehicle. Like a fan blade scraping against metal. To be fair I did not report this in fear of poor service. More

