Sam and the entire team were amazing.
She was very helpful when I needed it! I appreciate everything she does!
She was very helpful when I needed it! I appreciate everything she does!
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by kris.wright
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
James Wood AutoPark responded
Thank you for the wonderful review, Kris! We're thrilled to hear that you had an amazing experience with Sam and our team at James Wood Chevrolet Denton. We appreciate your recognition of her helpfulness. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Samantha is always great to work with!
Everyone was very friendly and helpful from start to finish!
Everyone was very friendly and helpful from start to finish!
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by KATALLGOOD
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We appreciate your kind words about your experience at James Wood Chevrolet Denton. It’s wonderful to hear that Samantha and everyone else provided you with friendly and helpful service. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
My experience with James Wood and GMC overall has been
absolutely horrific. It is the worst experience I’ve ever experienced with a vehicle. I have owned several, a lot of vehicles in my life. This is by
absolutely horrific. It is the worst experience I’ve ever experienced with a vehicle. I have owned several, a lot of vehicles in my life. This is by far the worst experience I’ve ever experienced and I was pretty much told it is what it is, just live with it. My truck, which is a brand new 2023 when I bought it has been in the shop for about five months total since I’ve owned it. So for 20 months that I’ve had it or so, five months has been in the shop. So 25% of my payments that I’ve made have gone to a truck that I have not been able to drive. I am so embarrassed, And ashamed of myself for purchasing a GMC. I will never ever do it again. And I will definitely pass that word around. Starting with the Better Business Bureau.
I hate that I have to give Samantha such a low review, but she was unable to help me, period.
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by sherman6
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2025 -
James Wood AutoPark responded
We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.
I always feel like they take care of my vehicle in a very
professional manner.
professional manner.
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by FISHHOOK82
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We're delighted to hear that you feel we take care of your vehicle in a professional manner at James Wood Chevrolet Denton. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The service department went above and beyond to fix
issues! They’ve been wonderful to work with.
issues! They’ve been wonderful to work with.
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by mrshinojosa09
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2025 -
James Wood AutoPark responded
Thank you for your wonderful feedback! We are thrilled to hear that our service department at James Wood Chevrolet Denton went above and beyond to assist you. We appreciate your kind words and look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Thank you for such a trustworthy auto repair and
maintenance experience. Samantha is the best auto advisor I've ever had. I always ask for her when I bring my truck in for maintenance. James Woods d
maintenance experience. Samantha is the best auto advisor I've ever had. I always ask for her when I bring my truck in for maintenance. James Woods dealership clearly has customer service as their priority.
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by maryfair13
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that you had such a trustworthy auto repair and maintenance experience at James Wood Chevrolet Denton. We're especially glad that Samantha made such a positive impact during your visits. We strive to prioritize customer service, and it's great to know that you felt that. We look forward to seeing you and your truck again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I have used this dealership for years with multiple
vehicles. They are easy to work with.
vehicles. They are easy to work with.
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by amyfellers
Verified Customer
Verified Customer
May 03, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Denton over the years and are thrilled to hear that you've found us easy to work with. We look forward to assisting you with your future vehicle needs!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I have always enjoyed the professionalism of the staff as
well as the communication when my truck is being serviced
well as the communication when my truck is being serviced
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by DAVE@HOLOCHUCKLAW.COM
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that you appreciate the professionalism of our staff and the communication during your truck's service. At James Wood Chevrolet Denton, we strive to provide the best experience possible. We look forward to seeing you again for your next service!
Sincerely,
James Wood AutoPark Management | 940-591-9663
In days of old.
when we brought a car in to be serviced like engine oil change and eng lite was on. Well they changed the oil & filter &they check the codes and ord
when we brought a car in to be serviced like engine oil change and eng lite was on. Well they changed the oil & filter &they check the codes and ordered the parts But they did not clear the check eng lit.I cleared it my self. Now should I charge you for the cost of code reader that cost me 125 bucks.
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by jankewill952
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2025 -
James Wood AutoPark responded
Thank you for your feedback. We appreciate you sharing your experience with us. At James Wood Chevrolet Denton, we strive to ensure all aspects of our service meet your expectations. While we do our best to address all vehicle issues during service, we understand that your experience with us did not meet those standards. For any further concerns or assistance, please feel free to contact us directly. We value your input and hope to better serve you in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
$100.
00 is ridiculous for an oil change plus putting a surcharge on it. I will have to find somewhere else to service my vehicle. That is forty dollars mo
00 is ridiculous for an oil change plus putting a surcharge on it. I will have to find somewhere else to service my vehicle. That is forty dollars more than last time and I thought that as high.
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by HKESTLER
Verified Customer
Verified Customer
Apr 26, 2025 -
James Wood AutoPark responded
Thank you for sharing your experience with us. We understand your concern regarding the pricing for the oil change at James Wood Chevrolet Denton. We strive to maintain competitive pricing while ensuring high-quality service and parts. If you'd like to discuss this further, please feel free to contact us. We appreciate your feedback and hope to have the opportunity to assist you again in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663