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Samantha Oliphant

Overview Reviews (483) Inventory (437)

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Samantha Oliphant

Samantha Oliphant | Page 22

Chevy Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9

483 Reviews

Overview Reviews (483) Inventory (437)

Dealership Experience

6 yrs

4.9

483 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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483 Reviews of Samantha Oliphant

October 26, 2024

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Employee Rating

Service was performed in a timely matter and service advisor was helpful and very friendly. advisor was helpful and very friendly. More

by DJROBESON

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 29, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at James Wood AutoPark was timely and that our advisor made your visit enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 25, 2024

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Employee Rating

Need more rental options available for customers who purchased their cars from dealership. It's hard to find a car with 3 rows. purchased their cars from dealership. It's hard to find a car with 3 rows. More

by CODYDHAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 28, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your feedback. We understand the importance of having a variety of rental options for our customers needs. At James Wood AutoPark, we appreciate your insights and will take them into consideration as we work to enhance our services. If you have any further concerns or need assistance, please don’t hesitate to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

October 24, 2024

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Employee Rating

Had an issue with my air conditioning unit in my truck. It was an intermittent issue so it had to be "tracked down" so to speak over a couple days. They ended up replacing a sensor that seemed to fix it. W It was an intermittent issue so it had to be "tracked down" so to speak over a couple days. They ended up replacing a sensor that seemed to fix it. When I went to pick the truck up I started it and sure enough the issue came back. So I brought it home and took it back in the next morning. The ended up replacing a second sensor and that was evidenlly the ticket because it's been working great ever since. The cool thing is, they did not charge me for the second sensor (different one than the one they originally replaced) nor the labor charge for replacing it. Being retired and on a fixed income that was really helpful! Gaven, the service rep and the technicians tracked the problem down. More

by Steve McLeod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edwin Chan, Gavynn Norris

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Oct 25, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us! I appreciate your detailed feedback regarding the air conditioning issue in your truck. I'm glad to hear that Gaven and our technicians at James Wood Chevrolet Denton were able to track down the problem and provide a solution without any additional charges. We strive to support our customers, especially those on a fixed income, and it's great to know we could assist you. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 24, 2024

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Employee Rating

Always have a great experience with Samantha in service and also when she was in sales. and also when she was in sales. More

by Scampbell3110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 25, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you've had great experiences with Samantha both in service and sales. At James Wood Chevrolet Denton, we strive to provide exceptional service, and it's fantastic to know that Samantha has made a positive impact on your visits. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 22, 2024

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Employee Rating

Upon arriving to this dealership I was greeted with a smile by the service advisor. They were busy, but I was in and out in no time. I will use this dealership again. smile by the service advisor. They were busy, but I was in and out in no time. I will use this dealership again. More

by ROBSAMPLE09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2024 -

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at James Wood AutoPark. It's great to know that our service team provided you with a quick and friendly visit. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2024

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Employee Rating

Katie Wilkins made our experience as wonderful as she could. She even stayed on top and followed through with the remaining items that was promised to us to be repaired on the vehicle we purchased. Would could. She even stayed on top and followed through with the remaining items that was promised to us to be repaired on the vehicle we purchased. Would definitely purchase from this dealer again! Professional, ethical and trustworthy! Thank you James Wood! Thank you Katie! More

by Gr1zz85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Wilkins , Sheldon Jeffcoat

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Oct 22, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was so positive and that Katie was able to assist you with everything you needed. We always strive to be professional, ethical, and trustworthy in all our dealings. We look forward to serving you again in the future! Thank you for choosing us! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2024

Dealership Rating

Employee Rating

Samantha was great to work with. She communicated throughout the process and made sure we knew what was happening. She communicated throughout the process and made sure we knew what was happening. More

by pretti22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 22, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience working with us at James Wood Chevrolet Denton. Communication is key, and we're glad Samantha was there to guide you through the process. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2024

Dealership Rating

Employee Rating

Mike at James Wood GMC Denton makes service easy. Great communication the whole way through. Great communication the whole way through. More

by dshaw9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Belew

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Oct 22, 2024 -

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear that Mike provided you with great service and communication at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2024

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Employee Rating

I requested tires rotation and it was not done, personnel had to do it after I arrived and to wait more than half hour had to do it after I arrived and to wait more than half hour More

by TETEMORENO80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Tom Clark Auto Park responded

Thank you for your feedback. We understand your experience regarding the tire rotation at James Wood AutoPark, and we appreciate you bringing this to our attention. We strive for efficiency in our service and we are disappointed to hear about your extended wait time. Please feel free to reach out to us directly if you have any further concerns. We value your time and will work to improve our services in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2024

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Employee Rating

GMC Sierra AT4 truck service. Samantha-service advisor- extremely professional. Received text message on the service progress. Fast service. Very happy. Complimentary wash. Nice t Samantha-service advisor- extremely professional. Received text message on the service progress. Fast service. Very happy. Complimentary wash. Nice touch! More

by Jim Boland

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2024 -

Tom Clark Auto Park responded

Thank you, Jim! We’re thrilled to hear that you had a great experience with your GMC Sierra AT4 service at James Wood Chevrolet Denton. It's wonderful to know that Samantha provided you with professional service and kept you updated on the progress. We appreciate your feedback about the complimentary wash; we believe it's the little things that make a difference. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

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