Samantha Urich
Samantha Urich at Mastrovito Chevrolet

Samantha Urich | Page 2

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.8
18 Reviews

Dealership Experience

1 yr, 7 mos

4.8

18 Reviews

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18 Reviews of Samantha Urich

April 11, 2026

Dealership Rating
Employee Rating

Quick, comprehensive quality service. Everyone was,friendly and helpful and the service was done quickly More

by ralph.scalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Decarolis, August Santini

Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

Dealership Rating
Employee Rating

I’ve had nothing but a great experience dealing with Mastrovito Chevrolet. Whether it’s for sales or service, they have been professional, prompt, and courteous every time. I’d highly recommend them to More

by cappadonz2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 11, 2026

Dealership Rating
Employee Rating

Employees were helpful, knowledgeable and courteous. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. More

by christinemsteele22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Mastrovito Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 08, 2026

Dealership Rating
Employee Rating

I am writing to share my positive experience with your service department regarding the recent repairs to my truck. The entire process, from initial scheduling to the completion of the work, was handle More

by bcarpen334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Mastrovito Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 07, 2026

Dealership Rating
Employee Rating

The recall repair was great, but a few days later I received an email that said " During your recent visit, we performed a Multi-Point Inspection on your 2020 Chevrolet SILVERADO 1500. Several recommen More

by robbymoss
Workmanship
Service Time
Recommend Dealer
Yes
Apr 08, 2026

Mastrovito Chevrolet responded

Robby, thank you so much for your review! We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 05, 2026

Dealership Rating
Employee Rating

Took my truck in for recall repair gave me immediate appt and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up More

by hoole63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 03, 2026

Dealership Rating
Employee Rating

Very professional and work was completed in a timely manner , schedule was right on time. More

by kevin4g9260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2026

Dealership Rating
Employee Rating

Friendly, helpful and fast Pleasant comfy waiting area Reasonable prices also Will be back soon More

by sandyjo31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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