Samantha Urich | Page 2

Prompt service with appoinment. Samantha signed me up for membership and took 10% off bill. Samantha signed me up for membership and took 10% off bill. More

by dab49 Verified Customer Verified Customer

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Since the dealership changed to Mastrovito, I have had two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional m two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional member of the staff; and the work was completed in a timely manner. The waiting area is very comfortable. More

by s.eldredge43 Verified Customer Verified Customer

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They changed out our snow tires for our all-seasons. After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrat After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrate the computer system, and I had to go back. They took care of it right away, but I had to turn around to finish it, which was frustrating. More

by jkinney3 Verified Customer Verified Customer

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Everyone was very kind and professional and they made the process smooth and very timely. process smooth and very timely. More

by hyaghy Verified Customer Verified Customer

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Quick, comprehensive quality service. Everyone was,friendly and helpful and the service was done quickly Everyone was,friendly and helpful and the service was done quickly More

by ralph.scalzo Verified Customer Verified Customer

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I’ve had nothing but a great experience dealing with Mastrovito Chevrolet. Whether it’s for sales or service, they have been professional, prompt, and courteous every time. I’d highly recommend them to Mastrovito Chevrolet. Whether it’s for sales or service, they have been professional, prompt, and courteous every time. I’d highly recommend them to anyone looking for a vehicle or service of any sort. Keep up the good work guys! More

by cappadonz2006 Verified Customer Verified Customer

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Employees were helpful, knowledgeable and courteous. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. More

by christinemsteele22 Verified Customer Verified Customer

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I am writing to share my positive experience with your service department regarding the recent repairs to my truck. The entire process, from initial scheduling to the completion of the work, was handle service department regarding the recent repairs to my truck. The entire process, from initial scheduling to the completion of the work, was handled professionally. I particularly appreciated being kept well-informed throughout the repair process. I am very satisfied with the service I received and will certainly recommend your department to others. Brian C More

by bcarpen334 Verified Customer Verified Customer

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The recall repair was great, but a few days later I received an email that said " During your recent visit, we performed a Multi-Point Inspection on your 2020 Chevrolet SILVERADO 1500. Several recommen received an email that said " During your recent visit, we performed a Multi-Point Inspection on your 2020 Chevrolet SILVERADO 1500. Several recommended items related to the ongoing performance and safety of your vehicle were postponed/declined at that time". I was never told about any recommended repairs, I did ask to look at a warning message about a brake sensor that comes up on my Chevy phone app and message center in my truck but I declined once they said its $200.00 diagnostic fee and that didn't go towards the repair. What good is the app and message center f I still have to pay for the dealership to tell me the exact same thing. More

by robbymoss Verified Customer Verified Customer

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Took my truck in for recall repair gave me immediate appt and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up on the status. Excellent service will be buying my next truck here. More

by hoole63 Verified Customer Verified Customer

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