I just wanted to mention the service manager Reza Nejad
who is very professional, caring and in my words is the man to talk to when your car needs service work, thank you Reza.. Anthony Rock..
who is very professional, caring and in my words is the man to talk to when your car needs service work, thank you Reza.. Anthony Rock..
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by Ttonerock
Service department and rental car department. Horrible
customer service!!! I had to bring back my car because the front head lamp would not turn off. You would think because of their mistake that the deal
customer service!!! I had to bring back my car because the front head lamp would not turn off. You would think because of their mistake that the dealership would treat me with respect and not an inconvenience.
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by vega3811
Sam Lafoca is an absolute asset to the team at
Mercedes-Benz Temecula. I cannot give any higher praise; it was a pleasure to work with him.
Mercedes-Benz Temecula. I cannot give any higher praise; it was a pleasure to work with him.
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by anjieb
Other Employees Tagged:
Sam Lafoca
Oct 16, 2020 -
Mercedes-Benz of Temecula responded
Thank you so much for the positive review! We are pleased to hear that our service advisor, Sam, went above and beyond for you during your visit. If we can be of any more assistance, please do not hesitate to reach out!
Best,
Amir Alahwal
Guest Relations Manager
Sam LaFoca was amazing. He recommended services but did
not push me to get them. He was on top of everything and kept me updated on the status of my vehicle. i was extremely satisfied with the work.
not push me to get them. He was on top of everything and kept me updated on the status of my vehicle. i was extremely satisfied with the work.
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by Paul
Sep 15, 2020 -
Mercedes-Benz of Temecula responded
Hello Paul,
It is so exciting to have earned a 5-Star review from you! We will be sure to let Sam know that his attention to detail does not go unnoticed. Thank you for choosing Mercedes-Benz of Temecula, we hope to see you soon!
Best,
Amir Alahwal
Guest Relations Manager
Sam is wonderful to work with at the Temecula Mercedes
service department.
Sam is very accommodating to our urgent requests for service. Very professional and friendly. Glad he is our service advisor.
service department.
Sam is very accommodating to our urgent requests for service. Very professional and friendly. Glad he is our service advisor.
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by penny
Sep 13, 2020 -
Mercedes-Benz of Temecula responded
Hello Penny,
Thanks so much for the 5-Star review! We are delighted to hear Sam's effort to go above and beyond for each of his guests does not go unnoticed. If we can be of anymore assistance, please do not hesitate to reach out!
Best,
Amir Alahwal
Guest Relations Manager
Sam LaFoca came highly recommended by friend / client.
Sam did not disappoint! Work performed met all my expectations. I am new to the area and will be returning for future service needs.
Sam did not disappoint! Work performed met all my expectations. I am new to the area and will be returning for future service needs.
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by Dcastellini2
Aug 24, 2020 -
Mercedes-Benz of Temecula responded
Hello Castellini,
We are so pleased to hear that Sam Lafoca took great care of you while your vehicle was in service. We hope you are enjoying the area and cannot wait to work with you again in the future! As we at Mercedes-Benz of Temecula take pride in providing our customers the best or nothing! If any questions or concerns do arise, please don't hesitate to give us a call!
Best,
Amir Alahwal
Guest Relations Manager
Excellent, always getting thing done on time. Elizabeth
is the best service advisor. Whole team is doing great job and their service manager (Manny) is on top of everything.
5 Star !
is the best service advisor. Whole team is doing great job and their service manager (Manny) is on top of everything.
5 Star !
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by ABRAM.MOTORS
Verified Customer
Verified Customer
Aug 12, 2020 -
Mercedes-Benz of Temecula responded
Thank you for the 5-Star review! We are so pleased that our team was able to work together to make your visit as seamless as possible. We are already looking forward to your next visit!
Best,
Amir Alahwal
Guest Relations Manager
Excelente service and professional, kind people! A
pleasure servicing my car at MB of Temecula work. Nice amenities, and I never have a bad experience.
pleasure servicing my car at MB of Temecula work. Nice amenities, and I never have a bad experience.
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by RAULOCANTO
Verified Customer
Verified Customer
Aug 11, 2020 -
Mercedes-Benz of Temecula responded
Hello Raul!
Thank you so much for taking the time to write this review, as we do appreciate your feedback! We are so pleased to hear that your experience with us is always so pleasurable! As we strive to provide the best or nothing for our guest! We hope to work with you again in the future. If any questions or concerns do arise, please don't hesitate to reach out to us!
Best,
Amir Alahwal
Guest Relations Manager
Once again, my service advisor Sam, was on point and made
sure everything was smooth with my service as well as home drop off/pickup
sure everything was smooth with my service as well as home drop off/pickup
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by marine44rod
Verified Customer
Verified Customer
Aug 11, 2020 -
Mercedes-Benz of Temecula responded
Thank you for your feedback! We are so delighted to hear that Sam made your visit with us so smooth and took great care of you! We hope to see you again, if any questions or concerns do arise please feel free to give us a call!
Best,
Amir Alahwal
Guest Relations Manager
I come back to Temecula Mercedes due to the relationship
I have with Sam LaFoca, service agent. He is more than fair and keeps me updated with my car.
I have with Sam LaFoca, service agent. He is more than fair and keeps me updated with my car.
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by Sal Enriquez
Verified Customer
Verified Customer
Aug 02, 2020 -
Mercedes-Benz of Temecula responded
Hello Sal
Thank you for the feedback! We are so pleased that Sam Lafoca takes great care of you and keeps you updated while your vehicle is in service. Our advisors work hard to provide professionalism, knowledge and a wonderful experience for our customers. If any questions or concerns arise please feel free to contact us.
Best,
Amir Alahwal
Guest Relations Manager