Samuel Lafoca | Page 12
Service Advisor
Mercedes-Benz of Temecula
40910 Temecula Center Drive
Temecula, CA 92591
152 Reviews
Write a Review152 Reviews of Samuel Lafoca
August 17, 2019
very nice Sam is very busy but professional. Service waiting rooms and bathroom are clean. People working in those areas are very nice. My car was ready and wai Sam is very busy but professional. Service waiting rooms and bathroom are clean. People working in those areas are very nice. My car was ready and waiting and Sam was smiling. Thank You Sam. I rather have my car done right the first time than take it back a secondtime. Your mechcanics are getting the job done Thank Them for me as well. Great crew Keep up the good work. More
August 16, 2019
Trustworthy I had another great experience at Mercedes Temecula. Great communication from my service advisor Sam LaFoca. Car ready when promised. Fair prices for I had another great experience at Mercedes Temecula. Great communication from my service advisor Sam LaFoca. Car ready when promised. Fair prices for services completed. Will definitely return! More
August 14, 2019
Car wash and extended service purchase Sam Lafoca is just the best service advisor! Always so friendly and helpful! He is definitely a great asset to your company. I love coming to get my c Sam Lafoca is just the best service advisor! Always so friendly and helpful! He is definitely a great asset to your company. I love coming to get my car serviced because I know he will take car of me!! More
August 14, 2019
Awesome Everyone is always courteous and helpful. We always know we are in good hands when we drop our car off with Sam. We never feel that we are being upso Everyone is always courteous and helpful. We always know we are in good hands when we drop our car off with Sam. We never feel that we are being upsold on something we don't need and he always looks for ways to keep our costs down. More
August 14, 2019
Great Always great service and friendly staff. We will be long time customers. Glad you are so close to us. We will recommend you to our friends and family Always great service and friendly staff. We will be long time customers. Glad you are so close to us. We will recommend you to our friends and family More
Other Employees Tagged: Manny Henshaw
August 14, 2019
Maintence A Everything went smoothly just as anyone would want. Sam listened and took care of what was to be done. I was pleased. I will be back as scheduled. Everything went smoothly just as anyone would want. Sam listened and took care of what was to be done. I was pleased. I will be back as scheduled. More
August 14, 2019
Referred to BAR Referred to BAR. Worst experience ever at a dealership. Place is extremely less than honest in my opinion. Won't have anything good to say about deale Referred to BAR. Worst experience ever at a dealership. Place is extremely less than honest in my opinion. Won't have anything good to say about dealership to anyone. More
August 14, 2019
Great customer service Our experiences with this dealer is always pleasant. We go to one guy, Sam. Great customer service and we are always happy to deal with Sam. I tried t Our experiences with this dealer is always pleasant. We go to one guy, Sam. Great customer service and we are always happy to deal with Sam. I tried to reserve an appointment with another provider and thought I was going to get a divorce. We love working with Sam and he is the reason we only go to this dealership. More
August 14, 2019
Great service and completed timely Great service and my car was completed in a timely manner. Decided to try this location after being disappointed in the way I was treated at the River Great service and my car was completed in a timely manner. Decided to try this location after being disappointed in the way I was treated at the Riverside location. More
August 14, 2019
Oustanding customer service Sam apologized for the service advisor not available for my 6:20 AM service appointment. I was kind of disappointed prior to his conversation to me bu Sam apologized for the service advisor not available for my 6:20 AM service appointment. I was kind of disappointed prior to his conversation to me but he was very customer oriented, very professional in listening to my service needs and was very helpful. This was my first service appointment to your dealership and will be forever your loyal customer due to this great experience with Sam. Thank you! More

