Samuel Lafoca | Page 8

Just a review I had a good experience. The restroom was clean and stocked. Everyone was pleasant and seemed to like what they were doing. The snack bar offered an a I had a good experience. The restroom was clean and stocked. Everyone was pleasant and seemed to like what they were doing. The snack bar offered an array of goodies but nothing complimentary. I was in and out in the time frame given me. More

by SEALLEN44 Verified Customer Verified Customer

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Warranty work completed in a timely manner MB Temecula did an outstanding job inducting & completing warranty maintenance in a timely manner. Samuel Lafoca set up maintenance & handled entire p MB Temecula did an outstanding job inducting & completing warranty maintenance in a timely manner. Samuel Lafoca set up maintenance & handled entire process professionally and efficiently. I highly recommended this dealership for all of your MB service needs. More

by METALSMITH87 Verified Customer Verified Customer

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Follow up opportunities Follow up is an opportunity with the staff. I called several times and had to wait several days just to get an update on my car service. I ended up ha Follow up is an opportunity with the staff. I called several times and had to wait several days just to get an update on my car service. I ended up having to drive in just to get an update which is unacceptable. That being said the service is great and once I got my car back it was done 100% correctly. More

by trevonwilliams03 Verified Customer Verified Customer

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Good place to bring your vehicle for service. Great place to have your vehicle repaired. Nice people too.. Will definitely recommend this place for anyone who needs his or her vehicle get the ser Great place to have your vehicle repaired. Nice people too.. Will definitely recommend this place for anyone who needs his or her vehicle get the service they deserve. More

by SElias Verified Customer Verified Customer

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Excellent customer service I’m so glad I chose Mercedes Benz of Temecula Lee Kenniston was my car salesman. I’ve had my Mercedes for 14 months now and I’m still treated as a V I’m so glad I chose Mercedes Benz of Temecula Lee Kenniston was my car salesman. I’ve had my Mercedes for 14 months now and I’m still treated as a VIP. As far as their staff goes, they get a 5 plus star rating from me. Always kind, and helpful. Service advisor Sam Lafoca is amazing keeps you posted every step of the way while your car is in for service. Thank you everyone for always taking such great care of me. More

by daniellecamello Verified Customer Verified Customer

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Excellent service. Excellent people. Excellent outcomes. Exceptional ease in scheduling the appointment. VIP treatment upon arrival at the dealership. Comfortable easy check in with service writer and likewi Exceptional ease in scheduling the appointment. VIP treatment upon arrival at the dealership. Comfortable easy check in with service writer and likewise with loaner car desk personnel. In and out with no wasted time. Sheer professionalism at every step of the process. More

by JAMESHENDRICKS0 Verified Customer Verified Customer

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Excellent. Very good customer service and personal attention. Great Service personal. Finished my vehicle service in timely manner and efficiently. Did not had t Very good customer service and personal attention. Great Service personal. Finished my vehicle service in timely manner and efficiently. Did not had to wait long. Impressive. More

by MARK86401 Verified Customer Verified Customer

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Service Site is outstanding best in Inland empire! I every time iam in there it feels like I am home.i plan on buying another car soon Site is outstanding best in Inland empire! I every time iam in there it feels like I am home.i plan on buying another car soon More

by Seleaina Thomascooper Verified Customer Verified Customer

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Terrible service department Miss diagnosed the engine noise on my 2011 ML 350. Unable and or unwilling to fully diagnose the problem. Terrible customer service and communication. Miss diagnosed the engine noise on my 2011 ML 350. Unable and or unwilling to fully diagnose the problem. Terrible customer service and communication. My car has been in and out of the service department for over 2 months. Mercedes is going to loose a customer for life. Never again. I do not recommend this dealer for any thing. My car is still there and I cannot seem to get an update on it. More

by MXER502 Verified Customer Verified Customer

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Warranty work Everthing was taken care of! I gave a pat on order, but am confident it'll be handled the same way this service was, great! Everthing was taken care of! I gave a pat on order, but am confident it'll be handled the same way this service was, great! More

by Charlie Verified Customer Verified Customer

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