Samuel Lafoca
Samuel Lafoca at Mercedes-Benz of Temecula

Samuel Lafoca | Page 7

Service Advisor

Mercedes-Benz of Temecula

40910 Temecula Center Drive
Temecula, CA 92591

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152 Reviews
not yet
rated

152 Reviews

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152 Reviews of Samuel Lafoca

January 24, 2020

Dealership Rating
Employee Rating

Sam at Mercedes Benz and Phil the manager are very helpful and took care of all my needs and was very efficient on the repairs. I would recommend Service to anyone. Thank you Mike Creech. More

by TWINS8
Recommend Dealer
Yes

Other Employees Tagged: Phill Carreon

Jan 24, 2020

Mercedes-Benz of Temecula responded

Thank you for choosing Mercedes-Benz of Temecula, your feedback and rating mean a lot to us. We're glad Sam and Phil were able to help, and we hope to see you again! Best, Amir Alahwal Guest Relations Manager

January 23, 2020

Dealership Rating
Employee Rating

Sam took good care of me. Helpful attentive staff. Nice facilities. Good services. Wait times are longer than when it was under Fletcher Jones management, but overall good experience. More

by MCKAY360
Recommend Dealer
Yes
Jan 23, 2020

Mercedes-Benz of Temecula responded

Thank you for the kind words for our Sam and service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best, Amir Alahwal Guest Relations Manager

January 20, 2020

Dealership Rating
Employee Rating

Mercedes Benz of Temecula The number one dealership you can TRUST! Sam you are AMAZING! Coming into work on your day off to make sure I was taken care of I felt extra special. Sam & Alex, Thanks for t More

by charlesvannoy426
Recommend Dealer
Yes

Other Employees Tagged: Alex Aftahi

Jan 20, 2020

Mercedes-Benz of Temecula responded

Monique, It's fantastic to hear that Sam and Alex provided you with great customer service while assisting with your vehicle needs! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

January 16, 2020

Dealership Rating
Employee Rating

From the moment I pulled into the service drive, I was treated like royalty. The dealership was very clean and everyone was pleasant 😀 I will most definitely be back. More

by Mb250woman
Recommend Dealer
Yes
Jan 17, 2020

Mercedes-Benz of Temecula responded

Thank you for the wonderful feedback. It's great to hear that Sam was able to take care of your service and leave you feeling so good about the experience. Be sure to let us know if we can help with anything else! Best, Amir Alahwal Guest Relations Manager

January 15, 2020

Dealership Rating
Employee Rating

Sam is very Accommodating for all my needs he’s a good guy!!! He got me a rental car quick and fast and checked on me daily. More

by cyncov61
Recommend Dealer
Yes
Jan 15, 2020

Mercedes-Benz of Temecula responded

Thank you for the 5 star review! It's great to hear that Sam was able to take care of you and get you back on your way as quickly as possible. Thanks again for choosing Mercedes-Benz of Temecula. Best, Amir Alahwal Guest Relations Manager

January 11, 2020

Dealership Rating
Employee Rating

This dealership never fails to impress me. Very knowledgeable, and accommodating. Everyone is willing to go the extra mile to insure complete satisfaction. I have recommended this dealership many t More

by diamonddreamer.nina
Recommend Dealer
Yes
Jan 11, 2020

Mercedes-Benz of Temecula responded

Thank you for the kind review! We work hard to ensure our customers are completely satisfied with their experience here. We appreciate your loyalty and look forward to assisting you again in any way we can! Best, Amir Alahwal Guest Relations Manager

January 02, 2020

Dealership Rating
Employee Rating

i was happy to be there. they have extremely positive attitude to help me and i was very happy to be there, most of people there are having friendly environment which make me More

by henryibmhyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Pinney

Jan 02, 2020

Mercedes-Benz of Temecula responded

Henry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best, Amir Alahwal Guest Relations Manager

December 24, 2019

Dealership Rating
Employee Rating

Maintenance Service Provided excellent transportation to and from home. Friendly and fast service. Made contact during service. Provided rundown on vehicle maintenance st More

by CLRDKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

Mercedes-Benz of Temecula responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Best, Amir Alahwal Guest Relations Manager

December 23, 2019

Dealership Rating
Employee Rating

Great Customer Service From drop off to pick up Everything is done in a professional way. I can’t say enough good things about my service advisor, Sam. More

by GOLFNUT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris, the manager and Gary.

Dec 24, 2019

Mercedes-Benz of Temecula responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Temecula and your kind words about Sam. We appreciate your business and hope to see you again soon! Best, Amir Alahwal Guest Relations Manager

December 23, 2019

Dealership Rating
Employee Rating

Excellent Fast and convenient. I liked the texting updates and the hyperlinks to view my invoice and pay. Our service manager was Sam and he was great. More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

Mercedes-Benz of Temecula responded

Hi Kevin, thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and the team, and please don't hesitate to let us know if we can be of further assistance. Best, Amir Alahwal Guest Relations Manager

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