Samuel Lafoca | Page 9

Sam is the best! Sam truly cares about the satisfaction of his clients. He went above and beyond to ensure I was happy with an audio issue in the vehicle. Sam truly cares about the satisfaction of his clients. He went above and beyond to ensure I was happy with an audio issue in the vehicle. More

by luxuryinc Verified Customer Verified Customer

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Amazing people at Mercedes Benz of Temecula. Everyone at Mercedes Benz is so polite, nice and helpful. Joseph at the service department accommodated me and had a loaner for me when I dropped off Everyone at Mercedes Benz is so polite, nice and helpful. Joseph at the service department accommodated me and had a loaner for me when I dropped off my car and when I picked it up my car was amazingly clean. Thank you Joseph!! More

by ceci.verano21 Verified Customer Verified Customer

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As usual, outstanding service. Outstanding service, always kept well informed by my service advisor. Work performed is of the best quality so you can rest assured it is done correct Outstanding service, always kept well informed by my service advisor. Work performed is of the best quality so you can rest assured it is done correctly and not overcharged. More

by JOHNYAKKEY Verified Customer Verified Customer

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The Best Custmer Service Mercedes Benz of Temecular! From the time you walk in to the Mercedes Benz of Temecular you feel like family. Everyone is so friendly and willing to help. Great service we love From the time you walk in to the Mercedes Benz of Temecular you feel like family. Everyone is so friendly and willing to help. Great service we love Mercedes Benz of Temecular!! Sam Lafoca our Service Consultant is Awesome! More

by grayers818 Verified Customer Verified Customer

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Excellent Service!!! Every time we come to Temecula Mercedes-Benz, we always get amazing service!! Love everyone there, and the customer service is always outstanding, nev Every time we come to Temecula Mercedes-Benz, we always get amazing service!! Love everyone there, and the customer service is always outstanding, never will we go anywhere else!! More

by tdconklin Verified Customer Verified Customer

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Great service All involved in the service department are eager to help. Personal keeps us updated on what is going on. Sam is very knowledgeable and I have complete All involved in the service department are eager to help. Personal keeps us updated on what is going on. Sam is very knowledgeable and I have complete confidence in him. More

by donsmassage90 Verified Customer Verified Customer

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Just a number My opinion is that this dealership provides such high volume car washes and service appointments, that the customer becomes just a number. Simple re My opinion is that this dealership provides such high volume car washes and service appointments, that the customer becomes just a number. Simple requests are not met as the customer gets lost in the Frey. In addition, the SRS ALERT returned the day after it was service. More inconvenience. More

by CJTOMCZAK Verified Customer Verified Customer

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Not satisfied First trip cost me 615$ for repair and test for evaporations caused the check engine light and month after check engine light came again and auxiliary First trip cost me 615$ for repair and test for evaporations caused the check engine light and month after check engine light came again and auxiliary battery problem what they said is that the auxiliary battery still able to charge and they charge it. When I came in to pick up the following day the auxiliary battery showing again, I ask if they can reset it but they did not.and the won’t reset it because I don’t want to pay a gas cap of 215 $. So the following day I came back and bought auxiliary battery and install it myself then I took the positive post of the battery and put it back. Now it is working fine. Because when I re start it it re set itself. What pissed me of I paid 615$ for nothing because all they did is re set it. The evaporations replacement was not done. I got cheated with 615$. I did not buy a gas cap. I used the old one I put a round seal inside the gas cap. More

by JOEZEN33730 Verified Customer Verified Customer

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Quick and to the point Normally car buying is an all day ordeal. But in a couple of hours we were in a vehicle and out the door. Great staff in Temecula. Thank you for eve Normally car buying is an all day ordeal. But in a couple of hours we were in a vehicle and out the door. Great staff in Temecula. Thank you for everything More

by joseph.page54 Verified Customer Verified Customer

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A service and later discovered tire had nail Service was great People were great She was great checked. Car all under warranty fuel pump out She works with Sam LaFoca he was on vacation Service was great People were great She was great checked. Car all under warranty fuel pump out She works with Sam LaFoca he was on vacation More

by eugenecthomas Verified Customer Verified Customer

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