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Sandi Negrau
Sandi Negrau at Gurnee Volkswagen

Sandi Negrau | Page 2

VW Certified Product Specialist

Gurnee Volkswagen

6301 W Grand Ave
Gurnee, IL 60031

2.0
41 Reviews
2.0

41 Reviews

Write a Review

41 Reviews of Sandi Negrau

September 05, 2023

Dealership Rating
Employee Rating

I had no issues with purchase, was exactly as presented to me and very nice staff. More

by scot
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Owen, Nebi Denic

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March 16, 2023

Dealership Rating
Employee Rating

Excellent customer service! Rich, Sandi both of these gentleman were great but didn’t know about bad brakes on rear!! But other than that it was an experience. More

by TREXHIGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 16, 2023

Gurnee Volkswagen responded

It's fantastic to hear that Sandi, Rich, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gurnee Volkswagen!

March 09, 2023

Dealership Rating
Employee Rating

Horrible customer service they wont help you with your problems, sold me a vehicle with problems and they are unwilling to fix it More

by GCALDERON130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 12, 2023

Gurnee Volkswagen responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (224) 637-1543 at your earliest convenience to discuss how we can turn this experience into a positive one.

Mar 14, 2023

Gurnee Volkswagen responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 08, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was kind and willing to help and answer all of our questions. More

by SAMRA628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nebi Denic

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Feb 08, 2023

Gurnee Volkswagen responded

Thanks for sharing your thoughts about your experience with Gurnee Volkswagen. We appreciate your business and hope to see you again soon!

February 02, 2023

Dealership Rating
Employee Rating

Excellent people, wonderful selection of vehicles, Best deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! More

by RVSVIMALJAMESRAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nebi Denic, Rocco Perry , Rich Hosmer

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Feb 02, 2023

Gurnee Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Nebi, Sandi, and Rocco had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gurnee Volkswagen!

January 21, 2023

Dealership Rating
Employee Rating

Very professional people, they always make you feel welcome always asking if they can help, More

by KLMLUL80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2023

Gurnee Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gurnee Volkswagen!

January 10, 2023

Dealership Rating
Employee Rating

Enjoyed the exp. Sandi was nice guy. Got a good deal considering the market today. More

by CHRISTOPHERBONNETT
Recommend Dealer
Yes
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Jan 11, 2023

Gurnee Volkswagen responded

Christopher, Thank you for taking the time to share your feedback with us. Sandi and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 05, 2023

Dealership Rating
Employee Rating

The salesman Sandi was a very good help explain everything to me and was very helpful More

by sgarcia_1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 05, 2023

Gurnee Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sandi met your expectations. Thank you again for choosing Gurnee Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

January 05, 2023

Dealership Rating
Employee Rating

Hidden fees and deceptive practices. Would not recommend this dealership. No call back. 15 words More

by Jt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 09, 2023

Gurnee Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 09, 2023

Gurnee Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 05, 2023

Dealership Rating
Employee Rating

Very professional great customer service and smooth transaction great overall experience with salesman and finance More

by timothydaniel28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Quintana , Rich

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Jan 05, 2023

Gurnee Volkswagen responded

Timothy, We are very happy to have provided you with such a positive experience! Rich, Sandi, and Julio sincerely value your business and look forward to your next visit.

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