Sandi Negrau
Sandi Negrau at Gurnee Volkswagen

Sandi Negrau | Page 3

VW Certified Product Specialist

Gurnee Volkswagen

6301 W Grand Ave
Gurnee, IL 60031

2.0
41 Reviews
2.0

41 Reviews

Write a Review

41 Reviews of Sandi Negrau

December 17, 2022

Dealership Rating
Employee Rating

Love how everyone work here ! They did everything what they can to get me in my new car! Thanks to Sandi thank to everyone More

by ALEKSANDRA.CHADIEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2022

Gurnee Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 17, 2022

Dealership Rating
Employee Rating

Everyone was nice and willing to work with us I am very happy I bought a Volkswagen with Sandy. More

by RAMZSANCHEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2022

Gurnee Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2022

Dealership Rating
Employee Rating

Would never recommend. I bought a car from here a couple weeks ago that had a check engine light on. I was told it was an evap sensor and that the part was on order so th More

by Jkolner825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nebi Denic

Dec 15, 2022

Gurnee Volkswagen responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 15, 2022

Gurnee Volkswagen responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 15, 2022

Jkolner825 responded

Sure. Email: jkolner825@gmail.com Phone call or text: 224-305-3891

November 30, 2022

Dealership Rating
Employee Rating

Sandi is an amazing sales rep. He is upstanding and honest. He worked with me to get the best deal possible and be sure I was out of there in a timely fashion! Just in time to pi More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Gurnee Volkswagen responded

Thank you so much for your excellent review, Jen! We are so glad that Sandi had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2022

Dealership Rating
Employee Rating

the process was started in reverse order. even though our credit was good, we were concerned about a car and credit More

by KIMLIBASCI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2022

Gurnee Volkswagen responded

Here at Gurnee Volkswagen, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 04, 2022

Dealership Rating
Employee Rating

It was my first time buying a car and the staff was patient with my family and I. The only things I did not like was a new paint job warranty added on that I did not ask for. The seller said that the c More

by ZETHHICHIGOLOVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nebi Denic

Nov 07, 2022

Gurnee Volkswagen responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 19, 2022

Dealership Rating
Employee Rating

The attention after the purchase is horrible. I need to speak with the manager thanks More

by DENISEMICHAEL2017
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chad Grivetti

Oct 22, 2022

Gurnee Volkswagen responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership, Denise. Please feel free to contact management directly, or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 22, 2022

Gurnee Volkswagen responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership, Denise. Please feel free to contact management directly, or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 13, 2022

Dealership Rating
Employee Rating

Sandi did an outstanding job. I could not be happier with his and his team’s attention to detail, communication, and overall service. More

by ZAIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Gurnee Volkswagen responded

We are very happy to hear that Sandi provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2022

Dealership Rating
Employee Rating

Great place to buy a vehicle, helped me pick a car I liked and worked with me to get it in my budget. More

by CARRASCO879
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nebi Denic

Oct 06, 2022

Gurnee Volkswagen responded

Here at Gurnee Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 21, 2022

Dealership Rating
Employee Rating

served me very well. but I believe that the voice will be completed. Thank you very much Gurnee Volkswagen, Sandi negrui. More

by Muugii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Gurnee Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gurnee Volkswagen.

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